Apsis International AB jobb i Malmö

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Second Line Customer Support

Helpdesktekniker/Supporttekniker
Läs mer Mar 27
Large company with great ambitions and close relations
efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service, and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.
Founded in 2005 and headquartered in Brussels, efficy’s around 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Spain,Hong Kong, or remotely.
Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.
In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

A unique work experience & company culture
We want our employees to thrive in their daily lives, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots more. Communication is informal, and your colleagues are only a short call away.

Your Impact
Join our dynamic team at Efficy Sweden in Malmö as we seek a passionate Second Line Support Officer to elevate our customers' experience with our cutting-edge Martech platform - Apsis One.As a vital member of our Customer Service department, you'll embark on a mission to provide top-tier assistance to our valued clients. Your role as a Second Line Support agent is to excel in addressing customer inquiries through various channels like email, phone calls, and online chats. With a focus on technical expertise, you'll directly tackle complex queries from customers or first-line support, ensuring swift resolution or seamless escalation to the appropriate team when necessary.Your commitment extends beyond mere issue resolution; you're dedicated to enhancing our customers' journey by prioritising their needs in alignment with contractual obligations. Anticipating challenges, you proactively engage with our R&D team to explore innovative solutions, ensuring optimal functionality and user experience within our marketing application.
Key Responsibilities
Handling incoming questions and inquiries from our customers and level 1 support
Analysing and resolving complex functional issues our customers encounter
Monitoring the on-time handling of questions within the set objectives.
Taking second line telephone, e-mail and chat inquiries.
Contribute to the knowledge database of troubleshooting guides
Maintaining your knowledge of our Martech platform - Apsis One. You adopt a proactive attitude in gaining knowledge of new or changed functionalities.
Maintaining your knowledge of internal procedures to be able to answer as many questions as possible without redirecting them to another team
Ensure that you share technical knowledge with the level 1 support team, including the resolution of issues that they escalate. .
Update customer records after each interaction with that customer. You add notes to customer records explaining what the interaction entailed and report on trends as necessary.


About YOU
A successful candidate needs to meet the following requirements
Structured and organised, with ability to juggle many tasks in parallel, and detect the need to change priorities.
Diplomatic and able to explain complex things in an easy way
A solution oriented mindset, with a focus on how to solve issues efficiently and to improve processes
Independent, accurate, stress-resistant, team player
Strong communication skills
Customer-centric mindset
Experience in customer facing interactions
A "hands-on" mentality - Knowledge of CRM and Marketing solutions is an advantage.
Has worked with Web Applications (preferably SaaS as well as API’s)
Fluent in the Swedish language. Knowledge of Danish, Norwegian or Finish is a plus.
Good command of the English language, both written and spoken.


We offer YOU
Full time - hybrid position
A competitive salary package with abonus system and a referral program
A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen
High flexibility and hybrid work is part of our DNA
State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
International growing opportunities and internal mobility
Events: team lunches, after work, sports, trips
Learning opportunities: languages, tech, product, sales techniques, leadership

Do you have questions about this position? Please contact jobs@efficy.com
Find more jobs at https://jobs.efficy.com.

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you—well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!
Disclaimer
efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

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Customer Care Officer

Helpdesktekniker/Supporttekniker
Läs mer Jan 9
Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Spain, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.



A unique work experience & company culture

We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more. Communication is informal, and your colleagues are only a short call away.



Your Impact

As a customer care agent, you strive to answer any customer questions and inquiries in the best possible way through a variety of means, such as email, phone calls and potentially online chats.

You answer any questions the customer may have and redirect them to the appropriate team or department if needed. However you thrive to solve simple problems for better customer experience. In doing so, you take into account the contractual and other obligations towards these customers and the priority of the call/question.

Most questions will be functional questions of users about how things work in the Apsis platform. Therefore you also thrive to answer these questions and may involve the second-line support agents if necessary.



Key Responsibilities

- Handling incoming questions and inquiries from our customers.

- Analysing and resolving functional issues on Apsis by watching via teamviewer with the users.

- Monitoring the on-time handling of questions within the set objectives.

- Taking both telephone and e-mail inquiries received.

- Contribute to the knowledge database of troubleshooting guides.

- Maintaining your knowledge of Marketing digital or CRM platform. You adopt a proactive attitude in gaining knowledge of new or changed functionalities.

- Maintaining your knowledge of internal procedures to be able to answer as many questions as possible without redirecting it to another team.

- Managing and drafting standard texts and instruction documents in order to make the customer care process as efficient as possible.

- Update customer records after each interaction with that customer. You add notes to customer records explaining what the interaction entailed and report on trends as necessary.



About YOU

- Independent, accurate, stress-resistant, team player

- Strong communication skills

- Customer-centric mindset

- Experience in customer facing interactions

- A "hands-on" mentality

- Knowledge of Marketing digital platform is an advantage

- Experience with Microsoft Office, in particular Word and Excel

- Resourceful & trusted advisor to the customers and colleagues.

- Good command of the Swedish and English language, both verbally and in writing



We offer YOU

- A competitive salary package with a bonus system and a referral program.

- Permanent contract

- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.

- High flexibility and hybrid work is part of our DNA.

- State of the art offices with our unique co-living-co-working concept where teamwork is the norm.

- International growing opportunities and internal mobility

- Events: team lunches, after works, sport, trips

- Learning opportunities: languages, tech, product, sales techniques, leadership



Do you have questions about this position? Please contact veronique.tshoz@efficy.com

Find more jobs at https://jobs.efficy.com (https://jobs.efficy.com/).

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Ansök nu

Customer Care officer

Helpdesktekniker/Supporttekniker
Läs mer Jan 9
Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Spain, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.



A unique work experience & company culture

We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more. Communication is informal, and your colleagues are only a short call away.



Your Impact

As a customer care agent, you strive to answer any customer questions and inquiries in the best possible way through a variety of means, such as email, phone calls and potentially online chats.

You answer any questions the customer may have and redirect them to the appropriate team or department if needed. However you thrive to solve simple problems for better customer experience. In doing so, you take into account the contractual and other obligations towards these customers and the priority of the call/question.

Most questions will be functional questions of users about how things work in the Apsis platform. Therefore you also thrive to answer these questions and may involve the second-line support agents if necessary.



Key Responsibilities

- Handling incoming questions and inquiries from our customers.

- Analysing and resolving functional issues on Apsis by watching via teamviewer with the users.

- Monitoring the on-time handling of questions within the set objectives.

- Taking both telephone and e-mail inquiries received.

- Contribute to the knowledge database of troubleshooting guides.

- Maintaining your knowledge of Marketing digital or CRM platform. You adopt a proactive attitude in gaining knowledge of new or changed functionalities.

- Maintaining your knowledge of internal procedures to be able to answer as many questions as possible without redirecting it to another team.

- Managing and drafting standard texts and instruction documents in order to make the customer care process as efficient as possible.

- Update customer records after each interaction with that customer. You add notes to customer records explaining what the interaction entailed and report on trends as necessary.



About YOU

- Independent, accurate, stress-resistant, team player

- Strong communication skills

- Customer-centric mindset

- Experience in customer facing interactions

- A "hands-on" mentality

- Knowledge of Marketing digital platform is an advantage

- Experience with Microsoft Office, in particular Word and Excel

- Resourceful & trusted advisor to the customers and colleagues.

- Good command of the Swedish and English language, both verbally and in writing



We offer YOU

- A competitive salary package with a bonus system and a referral program.

- Permanent contract

- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.

- High flexibility and hybrid work is part of our DNA.

- State of the art offices with our unique co-living-co-working concept where teamwork is the norm.

- International growing opportunities and internal mobility

- Events: team lunches, after works, sport, trips

- Learning opportunities: languages, tech, product, sales techniques, leadership



Do you have questions about this position? Please contact veronique.tshoz@efficy.com

Find more jobs at https://jobs.efficy.com (https://jobs.efficy.com/).

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Ansök nu

HR Officer Nordics

Personalchef/HR-chef
Läs mer Jun 20
Do you want to become our future HR Officer for the Nordics?

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customisable and scalable software to enable their growth. Efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 60 countries use Efficy’s tool.

Founded in 2005 and headquartered in Brussels, Efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

Large company with high ambition and close relations

In Efficy two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

We really want our employees to thrive in their daily life, and therefore you can expect online music quizzes, onsite ping-pong tournaments, and lots of more. The communication is informal, and your colleagues are only a short call away. You will have more than 500 colleagues placed in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong and a few remote.

Context

The Efficy Group is now looking for a HR Officer, located in Malmö/Copenhagen. In this position your area of responsibility is to act as a business partner to local managers and team leaders. You will implement various HR programs and policies and will deliver day-to-day support in all HR matters.

Your Mission

As a HR officer, you need to operate effectively in an ever-changing environment, acting as a visible enthusiastic member of the HR team in support of the business and people strategies, communicating intensively and coordinating all HR-activities of this area of responsibility. You will work in close collaboration with our other HR officers. Main focus will be on the Nordics (Norway, Denmark, Sweden and Finland).

Your tasks, responsibilities and authority

- Act as a single point of contact and provide overall HR advice and support to the line management and deliver in a proactive way general HR support to meet business needs;
- Being responsible for the onboarding and deboarding van our employees
- Answer employees questions about HR-related issues
- Participate to a wide variety of HR projects (global payroll, well-being, employer branding, staffing, ...)
- Advise and assist Management on matters relating to HR processes and best practices (procedures, policies, values and business ethics)

- Follow local legislation changes and communicate these change and effects internally
- Supervise and improve HR processes in collaboration with the Head of HR Services
- Assist payroll by providing relevant employee information (e.g. leaves of absence, sick days and work schedules)

Your profile

A successful candidate can demonstrate the following skills and competenties:

- You hold a Bachelor or Master Degree in a relevant field or equivalent by experience, preferably in Law or Business management
- You have a proven experience in a generalist HR position covering Soft and Hard HR responsibilities
- You have a very good knowledge of the Swedish social legislation.
- Having knowledge of the Danish and other Scandinavian social legislations is a big plus
- You are used to implement and drive a variety of HR processes
- You have very good communications skills and speaks English fluently
- You are service oriented and can effectively build constructive relationships at every level of an organisation
- You demonstrate coaching skills and have the ability to work autonomously as well as part of a team
- You are autonomous, hands on, with high attention to detail, good with figures


We offer you

- A competitive salary package

- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happens

- High flexibility and hybrid work is part of our DNA

- State of the art offices with our unique co-living-co-working concept where teamwork is the norm

- International growing opportunities and internal mobility

- Events: team lunches, after works, sport, trips

- Learning opportunities: languages, tech, product, sales techniques, leadership

Contact

Do you have questions about this position?

Please contact jobs@efficy.com

Find out more jobs at https://jobs.efficy.com

Disclaimer

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.

Ansök nu

Customer Support Officer

Helpdesktekniker/Supporttekniker
Läs mer Sep 20
Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.



A unique work experience & company culture

We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more. Communication is informal, and your colleagues are only a short call away.

Your Impact

We are looking for a Danish-speaking Customer Support Officer employee who can smile through the phone. Our support team helps customers from all industries and company sizes with their CRM and marketing automation every day. You'll have a great start to a career in a fast-paced IT company.

Your primary task will be to support our customers in the use of our systems via email, phone and chat. You will have access to the engine room of our customers' business and help ensure our customers succeed with their CRM.?

As a first point of contact, you have a direct impact on our customers' satisfaction, making it highly visible that you make a difference.

Key Responsibilities

- Understand and resolve customer inquiries by email, chat and phone, all through the use of our various systems within CRM and Marketing Automation.

- Perform customer tasks to a limited extent and identify tasks that can be passed on to our consultants

- It's not a requirement that you know CRM systems, the question is: how quickly do you want to learn?

- Diagnosing issues raised in support enquiries

- Formalising and applying corrective action plans or workarounds, and committing to a resolution date

- Measuring risks of issues raised by customers, helping out with initial troubleshooting and managing escalations for unsolvable issues

- Regularly providing prompt and accurate feedback to customers hence maintaining customers’ satisfaction

- Logging all issues accurately and adequately into our ticket tracking tool

- Prioritising and managing several open issues at one time



About YOU

- You speak and write Danish and English fluently

- You are smart, sharp and analytical with a bachelor's or master's degree.

- You are interested in communication with different users/customers

- You are able to communicate your technical knowledge in a language that reaches both the non-technical salesperson and the sharp IT superuser

- You are outgoing and feel at ease in situations where you have a lot going on at once.

- You'd like to have a few years of relevant work experience - anything from sociology to information science, working in technical customer service or similar. But it doesn't matter if you're a recent graduate or have had a few years in the workforce - with the right attitude, you can go far.

- You will find it easy to familiarize yourself with technical knowledge

- Speaking another Nordic language is a plus, but not a requirement.

- Resourceful & trusted advisor to the customers and colleagues.



We offer YOU

- A competitive salary package and a referral program.

- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen.

- High flexibility and hybrid work is part of our DNA.

- State of the art offices with our unique co-living-co-working concept where teamwork is the norm.

- International growing opportunities and internal mobility

- Events: team lunches, after works, sport, trips

- Learning opportunities: languages, tech, product, sales techniques, leadership



Do you have questions about this position? Please contact jobs@efficy.com

Find more jobs at https://jobs.efficy.com (https://jobs.efficy.com/).

efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

Ansök nu

Senior JavaScript Developer

Systemutvecklare/Programmerare
Läs mer Sep 4
Large company with great ambitions and close relations

efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customizable, and scalable software to enable their growth. efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 63 countries use efficy’s tool.

Founded in 2005 and headquartered in Brussels, efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.

In efficy, two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.



A unique work experience & company culture

We really want our employees to thrive in their daily life, and therefore you can expect challenges, online music quizzes, onsite ping-pong tournaments, and lots of more. Communication is informal, and your colleagues are only a short call away.

Key Responsibilities

- Programming based on functional analysis
- Unit testing of own code
- Writing technical specifications/documentation if needed
- Configuration of the application on client’s servers
- Application database configuration
- Assist to technical meetings with the client if required



About YOU

- You have a bachelor or master’s degree in IT and/or relevant experience
- 3+ years experience in a similar position
- You’re motivated and a team player
- You are solution-oriented
- Knowledge of CRM, digital Marketing, accounting and business systems is an asset
- Good command of English our corporate language

Technical qualifications:

- Back- and frontend web development
- JavaScript, TypeScript
- Vue.js ecosystem
-
- HTML, CSS, Sass
- Browser debugging, experience troubleshooting cross-browser compatibility issues
- Server-side debugging



We offer you

- A competitive salary package with a referral program

- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happen

- High flexibility and hybrid work is part of our DNA

- State of the art offices with our unique co-living-co-working concept where teamwork is the norm

- International growing opportunities and internal mobility

- Events: team lunches, after works, sport, trips

- Learning opportunities: languages, tech, product, sales techniques, leadership



efficy is a people-first employer. We offer equal opportunities to all our candidates. We pride ourselves on the diversity of our people. We welcome you, and everything that makes you-well, you. That includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status. So, if you’re interested in joining us, please feel free to apply. We can’t wait to meet you!

Disclaimer

efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of efficy. No fee will be paid in the event the candidate is hired by efficy as a result of an unsolicited referral or through other means.

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Säljutvecklingsrepresentant

Säljkonsulent
Läs mer Jul 4
Vi letar efter en engagerad och entusiastisk individ som nyligen har tagit examen och är redo att påbörja sin karriär inom försäljning.

Som Junior Sales Development Representative (SDR) kommer du att få möjlighet att utveckla dina färdigheter och erfarenheter genom att gå med i vår SDR Academy!

- Vi erbjuder en omfattande utbildning och introduktion till Efficy, vårt företag och våra värderingar.

- Du kommer att integreras med vårt SDR-team och lära känna rollen hos varje individ för att få en fullständig förståelse för hur hela försäljningsteamet fungerar.

- Under de första månaderna kommer du att arbeta nära din teamledare, Emil, för att ta dig an dina uppgifter på bästa sätt. Du kommer att skugga erfarna teammedlemmar och lära dig om våra produkters funktioner, olika typer av leads och hur du förbereder effektiva försäljningspresentationer.

- Efter att ha fått grundläggande kunskap och erfarenhet kommer du gradvis att överta ansvar för att hantera ditt eget lead-flöde och genomföra prospekteringskampanjer. Du kommer också att få möjlighet att arbeta med mer komplexa och strategiska leads för att stärka dina försäljningsfärdigheter.

- Vi uppmuntrar till ett samarbetsklimat och ser fram emot att du delar dina idéer och bästa metoder inom teamet. Vi värdesätter också samarbetet med andra Efficy-team, inklusive kundsupport, produkt och försäljning, för att kontinuerligt kunna förbättra vår plattform.



Om du är redo att påbörja din karriär inom försäljning och är angelägen om att lära dig och växa inom en dynamisk organisation, är du välkommen att ansöka om rollen som Junior SDR på Efficy.



Vi ser fram emot att få träffa dig och diskutera hur du kan bli en värdefull medlem i vårt team!



Large company with close relations

Efficy has a vision to become the leading CRM provider in Europe, and with more than 300,000 users we are getting closer every day. In Efficy two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

We really want our employees to thrive in their daily life, and therefore you can expect online music quizzes, onsite ping-pong tournaments, and lots of more. The communication is informal, and your colleagues are only a short call away. You will have more than 500 colleagues placed in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong and a few remote.

At Efficy we are proud of the company culture that creates openness and honesty between us, and it is extremely important that all employees, as well as managers, take pride in ensuring that we constantly live up to our values of putting people first, taking ownership and ensure efficiency in the daily work.

We offer you:

- A competitive salary package with a bonus system and a referral program
- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happens
- High flexibility and hybrid work is part of our DNA
- State-of-the-art offices with our unique co-living-co-working concept where teamwork is the norm
- International growing opportunities and internal mobility
- Events: team lunches, after work, sport, trips..
- Learning opportunities: languages, tech, product, sales techniques, leadership


Contact

Do you have questions about this position?

Please contact jobs@efficy.com

Find out more jobs at https://jobs.efficy.com

Disclaimer

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.

Ansök nu

Office Manager

Kontorsreceptionist
Läs mer Jun 20
As the leading provider of CRM and Digital Marketing solutions in Europe, our goal is to enable and simplify the workloads of our many global clients every day. Efficy is now looking for an Office Manager in Malmö!



Large company with close relations

Efficy has a vision to become the leading CRM provider in Europe, and with more than 300,000 users we are getting closer every day. In Efficy two days are rarely the same, and things are changing rapidly. So, fasten your seat belt, and join us on the journey.

We really want our employees to thrive in their daily life, and therefore you can expect online music quizzes, onsite ping-pong tournaments, and lots of more. The communication is informal, and your colleagues are only a short call away. You will have more than 500 colleagues placed in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong and a few remote.



Mission

Will you be responsible for our office in Malmö and in Copenhagen, making sure the offices are nicely presented to welcome employees, customers, prospects, and business partners for the daily work as well as for social and business events. You will work together with colleagues from all departments and local landlords and partners to secure a positive environment at work and help out where you can.

We are looking for a flexible co-worker, looking to help where they can and engage in administrative work and projects to improve the work environment. You can be part of shaping your role together with the local Office leaders.

What do you do daily?

No one day is like another at Efficy as an office manager. You never know in the morning how your day will look like and at the end of the day you have probably done totally different things than you planned. But hey, that’s what you like don’t you? Just a random selection of your daily tasks:

- You welcome partners, customers, new employees, etc.

- Inventory management and procurement of office supplies

- Order and arrange groceries for daily needs and events

- Supplier relationship management

- Participation and organization of internal activities within the framework of our DEX (Deeper employee Experience) program

- Securing approvals of incoming invoices

- Pick up receptionist phone calls and answer emails about the offices/localtions

- Help collagues with travel arrangements (Hotel, train, plane, etc.)

- Mobile and Internet subscription management

- Preparation of meeting rooms

- Various administrative support to the teams

You will mainly be working in our Office in Malmö and 1-2 days/week you will work from our Office in Copenhagen to secure supplies etc. In general you can arrange which days you work where, but be flexible in case of events or physical meetings.

Profile

The office manager is probably the most versatile person in our company. That's why a successful candidate needs to meet the following requirements:

- You have a minimum of 1 years’ experience in a similar position

- You speak English and Swedish well and at least understand Danish

- You are familiar with the Office Suite, in particular Outlook, Word, and Excel

- You are dynamic, highly organized, autonomous, rigorous and versatile

- You have a sense of responsibility and good communication skills



We offer you:

- A competitive salary package and a referral program
- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happens
- High flexibility and hybrid work is part of our DNA
- State of the art offices with our unique co-living-co-working concept where teamwork is the norm
- International growing opportunities and internal mobility
- Events: team lunches, after works, sport, trips
- Learning opportunities: languages, tech, product, sales techniques, leadership


Contact

Do you have questions about this position?

Please contact jobs@efficy.com

Find out more jobs at https://jobs.efficy.com

Disclaimer

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.

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Second Line Support Officer Malmö

Helpdesktekniker/Supporttekniker
Läs mer Apr 26
Efficy har en vision om att bli den ledande CRM-leverantören i Europa, och med mer än 300 000 användare närmar vi oss detta mål varje dag. På Efficy är inga två dagar likadana, och allt förändras snabbt. Så, spänn fast säkerhetsbältet och följ med oss på resan.

Vi vill verkligen att våra anställda ska trivas i sin vardag, och därför kan du förvänta dig online-musikquiz, pingis-turneringar på plats och mycket mer. Kommunikationen är informell, och dina kollegor är bara ett kort samtal bort. Du kommer att ha över 500 kollegor placerade i Belgien, Frankrike, Spanien, Nederländerna, Sverige, Danmark, Finland, Norge, Hongkong och några fjärrkontor.

Din uppgift

Är du en riktig problemlösare som drivs av deadlines och höga krav från våra kunder? Är du analytisk, teknisk och samtidigt en lagspelare? Då är du den person andra linjens kundsupport vi söker!

Inom företagets supportavdelning kommer du att arbeta med ditt team på flera intressanta projekt samtidigt. Ingen kund är densamma, så inget projekt kommer heller att vara det.

Du rapporterar till supportchefen och är involverad i den tekniska och funktionella supporten av kunderna.

Du agerar som en "Efficy-specialist" och är ansvarig för följande uppgifter:

- Felsöka och stödja kunder, tekniker och kollegor i Efficys olika system (CRM & Marketing Automation) via inkommande och utgående telefonsamtal, e-post och chatt.

- Intern uppföljning för mer komplexa problem/filer

- Utreda inrapporterade incidenter och vidta nödvändiga åtgärder för att lösa problemen

- Sprida kunskap bland supportkollegor och andra avdelningar - Onboarda Upplärning av nya supportkollegor

- Onboarda kollegor i nya produkter och tjänster - Delta i relevanta webbinarier, utbildningar och träningar

Var en av de första i supportavdelningen att skaffa ny information och kunskap om Efficys produkter och tjänster.

Om DIG

- Kunskap om API, integration, CRM-system och/eller Marketing Automation

- Förmåga att förstå kod

- Du är proaktiv, självständig, resursstark och har förmågan att arbeta i team.

- Gillar Stark arbetare som inte är rädd för att göra det där extra för att säkerställa kundnöjdhet

- Välorganiserad och kapabel att sätta prioriteringar för att hantera problem på mest ett effektivt sätt

- Har några års erfarenhet i support av att supporta SaaS-lösningar

- Lösa svåra problem och vara kreativ vid felsökning och ge inte upp lätt.

- Flytande i svenska och engelska (kunskap i ett andra nordiskt språk är en fördel)



How to apply
Please apply by providing your CV in English. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact Mikael Molin: mimo@efficy.com

Disclaimer

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.

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Site Reliability Technician

Backend-utvecklare
Läs mer Mar 2
Become our new Site Reliability Technician !



Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with complete, flexible, customisable and scalable software to enable their growth. Efficy’s platform includes products for marketing automation, sales, project management, customer service and customer nurturing. Currently, more than 300,000 users from 60 countries use Efficy’s tool.

Founded in 2005 and headquartered in Brussels, Efficy’s more than 500 employees work in local offices in Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Hong Kong or remotely.

Our mission is to contribute to the success of every company by helping them transform customer data into customer insight while simplifying the work of their employees.



Summary

As a Site Reliability Technician, you will work in our Service Operations Center (SOC) team to both proactively and reactively work with our platform's reliability. The team will have ownership of the Incident process as well as other cross-team processes, and you will work closely with the entire R&D department and (partially distributed) development teams with incidents, troubleshooting, analysis, follow-ups, etc.

The team’s focus is the “service reliability from a customer’s perspective” (a top-bottom approach) and you will be a key player at Apsis (Efficy Group), connecting R&D with the other departments by working as “front desk” for the entire department together with the team.



Your Mission

We are now looking to complement our development organization with a new dedicated non-development team whose mission will be to develop, implement and execute efficient processes and mechanisms for managing cross-development-team Service Reliability and Operations. This work will include things like:

- Cross-team incident management
- Cross-team technical service operations and troubleshooting
- Cross-team technical administration
- Cross-team technical documentation


The team will act as the first point of contact for other company departments and is intended as a “front desk” for the development organization.

As a member of our SOC team, you will work together with your team members, developers, testers and other colleagues, to solve a wide range of challenges within the Apsis development organization. This is a high-paced environment which will require both a broad and strong technical skill set, strong communication and organizational skills, but most importantly an enthusiastic and solutions-oriented personality.

This is a role that fits someone who enjoys working at the intersection of business and technology, working with both business and technical stakeholders in a modern agile environment.

Responsibilities

- Assume role of Incident commander (IC) in case of confirmed incidents. Help to organize work as well as offload responders
- Analyze and follow up on postmortem. Identify risks and proactive measures
- Answer questions and handle feedback from other departments
- Offload teams by, for example, helping with initial troubleshooting for issues escalated to R&D by Operations


Your Profile

- A solutions-oriented, calm mindset, always keeping focus on how to improve and solve issues, and how to contribute personally to this Customer-centric thinking with the ability to act as a bridge between commercial stakeholders (sometimes even customers) and our technical organization
- Structured and organizational, with ability to juggle many tasks in parallel, and ability to respond to changes in priorities or pick up new tasks on the spot in an agile manner
- Ability to be part of a rotating weekly on-call schedule (every single member of Apsis development organization is part of such rotations)
- Diplomatic and able to explain complex things in an easy way
- Fluent in English & preferably in Swedish too
- BSc or equivalent technical education, or equivalent work experience
- Familiarity with : - Agile (hands-on experience from development a bonus)
- Distributed software - both in terms of facilitating collaboration between distributed dev teams, and distributed software architectures involving many systems and data sources
- Cloud hosting (preferably with some AWS certification or ready to apply for one) and DevOps philosophy



- Experience with a high-level programming language or scripting
- Working with Web Applications (preferably SaaS as well as API’s)
- Basic understanding of various databases and cloud services and their availability/performance/security limitations




Bonus points for

- Experience with IT security
- Digital marketing platforms in email, mobile, web or other spaces
- Web analytics or BI tools


Position type

Full time (probation 6 months)

Hybrid-remote (2-3 days per week)



Join our Submarine!

We thrive in the ever-evolving world of CRM and Digital Marketing.

Why?

Because it gives us a chance to exceed expectations and always turn toward fresh new discoveries, while still leaning on what is behind us. From employees to customers, our work revolves around people.

People who challenge in order to evolve. People who take ownership and simplify complex data-driven solutions to meet customer needs. And people with big hearts and great ambitions who shine when others succeed.

We will offer you:

- A competitive salary package with a bonus system and a referral program
- A stable and growing company with an entrepreneurial mindset where we will listen to your ideas and support you to make it happens
- High flexibility and hybrid work is part of our DNA
- State of the art offices with our unique co-living-co-working concept where team work is the norm
- International growing opportunities and internal mobility
- Events: team lunches, afterworks, sport, trips
- Learning opportunities: languages, tech, product


Are you interested? Or Do you have any questions?

Please reach out your recruiter: Véronique Tshoz : vts@efficy.com



Disclaimer

Efficy is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Efficy via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Efficy. No fee will be paid in the event the candidate is hired by Efficy as a result of an unsolicited referral or through other means.

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Finance Administrator

Ekonomiassistent
Läs mer Sep 12
We are looking for a hungry, structured and committed finance administrator to work with our company’s day-to-day accounts receivable procedures.

Work Description

We are a small team, located in our modern office in central Malmö, that help each other with all day-to-day finance procedures. Your main responsibilities include but are not limited to:

- Managing accounts receivable
- Order management
- Debt collection
- Customer support (by mail and phone)


Since we help each other, you need to be prepared to be able to learn and assist with other tasks as well.

Who you are

You have a couple years of experience in finance administration. You have experience from working with accounting and invoicing software and find it easy to learn new applications. You’re a structured and careful person, who has a good understanding of the finance flows. Great time-management and organization skills are always good to have. You like to laugh and spread a good mood even when the days are grey.

We have English as our main corporate language so Swedish and English at working level is a must.?

Position type

Full time (probation 6 months) placed at our Malmö office.

How to apply

We will hire as soon as we find the right person(s). Please apply by sending your CV and a personal letter as soon as possible via the Apply today link above.

Do you have questions about this position? Please contact? jobs@efficy.com (https://jobs.efficy.com/jobs/jobs@efficy.com).

About us


Our values ‘People First’ and 'Efficiency' do not only apply to our customers, but of course also to our employees. And it goes without saying that there is plenty of room for a healthy work-life balance. As we are a company in full growth, you are in control of your own future.

Last but not least, we offer fun... a lot of fun!

We can't leave without some figures about the Efficy Group. We are 600 people based in 15 countries and are a major player in the CRM and marketing branch.

We have over 13,500 customers, but of course we expect you as our Key Account Manager to grow this number. Our ambition is to become the #EuropeanCRMChampion

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Sales Account Executive - Malmö

Innesäljare
Läs mer Sep 7
Do you enjoy prospecting, presenting and closing new sales within CRM and Martech?

We are expanding our team in Malmö and looking for new Sales Account Executives - Is that you?

Summary

There are many CRM and marketing SAAS companies out there. But not like this one.

Efficy is growing at hyper-speed, both organically and through acquisitions throughout Europe, with the ambition of becoming the #EuropeanCRMChampion in the coming years. This will mean a lot of hard work and challenges, but at the same time, offer a wide range of opportunities for growth and having a lot of fun!

Now we invite you to join this journey as a Sales Account Executive in Malmö.

We expect you to bring in new customers for our marketing and CRM platforms. You will prospect, present and close new business in such ways that customers want to tell great stories forward.

Join us, and we will welcome, support, challenge and coach you so that you can be at your best when your best is needed. You will work from our office in the centre of Malmö.

Mission / Work description

You will get a number of leads from our marketing and find the rest yourself, build a sustainable pipeline and exceed your goals.

As a SAE, you will:

- Hunt new sales opportunities
- Call prospects, book meetings, negotiate and close deals
- Sell both marketing and CRM platforms
- Surprise us with your own initiatives to help us deliver excellence
- Have fun on the way


Profile - what we expect from you

To succeed in this in role, we expect you to be:

- Goal oriented and proactive
- Able to identify and see business potential everywhere
- Great communicator
- Persistent
- Positive and have good energy


Requirements

To succeed in this role, you should have:

- Minimum of three years of experience in B2B sales, preferably within SaaS-industry
- Fluency in Swedish and good English
- Love for hunting and working with new business sales


How to apply

We will hire as soon as we find the right person(s). Please apply by sending your CV and a personal letter as soon as possible via the Apply today link above.

Do you have questions about this position? Please contact jobs@efficy.com

About us
Our values ‘People First’ and 'Efficiency' do not only apply to our customers, but of course also to our employees. And it goes without saying that there is plenty of room for a healthy work-life balance. As we are a company in full growth, you are in control of your own future.

Last but not least, we offer fun... a lot of fun!

We can't leave without some figures about the Efficy Group. We are 600 people based in 15 countries and are a major player in the CRM and marketing branch.

We have over 13,500 customers, but of course we expect you as our Sales Account Executive to grow this number. Our ambition is to become the #EuropeanCRMChampion!

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Key Account Managers in Malmö

Key account manager
Läs mer Sep 7
Do you enjoy developing, retaining and growing an existing customer portfolio within CRM & Martech?

We are expanding our team in Malmö and are looking for new Key Account Managers who are eager to learn, grow and play a crucial role in our future expansion - Is that you?

Summary

There are many CRM and marketing SAAS companies out there. But not like this one.

Efficy is growing at hyper-speed, both organically and through acquisitions throughout Europe, with the ambition of becoming the #EuropeanCRMChampion in the coming years. This will mean a lot of hard work and challenges, but at the same time, offer a wide range of opportunities for growth and having a lot of fun!

Now we invite you to join this journey as a Key Account Manager in Malmö.

We expect you to make the most out of your customer portfolio. You will serve and sell to customers in such ways they want to tell great stories forward. Join us, and we will welcome, support, challenge and coach you all the way so you can become the best you can be.

Mission / Work description

As a KAM, you will:

- Identify and explore opportunities to develop our customers and their value output of our marketing and CRM solutions
- Nurture and grow a close collaboration with our customers stakeholders
- Educate yourself to become a thought leader within the CRM/Martech industry, and become a trusted advisor for your customers future growth ambitions
- Surprise us with your own initiatives to help us deliver excellence
- Have fun on the way


Profile - What we expect from you

To succeed in this in role, we expect you to be:

- Well organized and structured
- Proactive and goal oriented
- Great communicator
- Persistent
- Eager to learn and grow as a professional
- Positive and have good energy


Requirements

To succeed in this role, you should have:

- Minimum of three years of experience in B2B sales, preferably within SaaS-industry
- Fluency in Swedish and good English
- Ability to implement sales plans in complex and sometimes technical customer matters.


How to apply

We will hire as soon as we find the right person(s). Please apply by sending your CV and a personal letter as soon as possible via the Apply today link above.

Do you have questions about this position? Please contact jobs@efficy.com.

About us

Our values ‘People First’ and 'Efficiency' do not only apply to our customers, but of course also to our employees. And it goes without saying that there is plenty of room for a healthy work-life balance. As we are a company in full growth, you are in control of your own future.

Last but not least, we offer fun... a lot of fun!

We can't leave without some figures about the Efficy Group. We are 600 people based in 15 countries and are a major player in the CRM and marketing branch.

We have over 13,500 customers, but of course we expect you as our Key Account Manager to grow this number. Our ambition is to become the #EuropeanCRMChampion

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Content Marketing Specialist

Marknadskommunikatör
Läs mer Mar 7
Are you a curious wordsmith looking for your next opportunity? Do you want to be part of shaping our marketing activities and help position us as a brand? Do you want to work in a place where you can constantly come with new ideas and see them come to life? Then this might be the role for you!

We’re looking for someone to join us as a content marketing specialist. We’re after drive, ambition and a willingness to learn and develop. We offer an exciting opportunity to be part of an ambitious SaaS company in the midst of a huge European expansion. You will be able to try, fail, try, succeed and try again. We work at a high pace, a lot of creative freedom and a high degree of individual responsibility.

If you’re looking for your next challenge and want to grow with us, then this might just be the role for you.

Work Description

This role will carry out a variety of tasks with a focus on creating engaging copy for various digital platforms. You will be responsible for creating and editing blogs, whitepapers, case studies, website content and support in creating social copy. The role will be part of a fast-paced and ambitious marketing team, spread out across Europe. The role will involve close collaboration with designers, digital marketing specialists and Efficy’s Product Team.

Relevant responsibilities and major tasks for this position are:

- Create or commission regular content for Efficy’s Blog about CRM and digital marketing trends
- Produce whitepapers and other long-form content for Efficy’s digital channels
- Drive the overall Efficy content strategy
- Proof and edit copy written by non-native speakers within the organisation
- Produce regular updates for Efficy website relating to our product and offering
- Creating presentation outlines and content for seminars, webinars and events


Requirements

- Native English speaker
- At least 4 years experience within content marketing/content creation
- An understanding of SEO principles
- Experience writing copy for digital platforms such as social media and websites
- Experience in B2B content creation - preferably SaaS
- Experience creating whitepapers and other types of long-form content


Bonus points for

- Additional European language skills
- Experience working with external content creators on a freelance/project basis
- Experience shaping/adapting tone of voice guidelines


Position type

Full time (probation 6 months)

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Technical Support Professional

Helpdesktekniker/Supporttekniker
Läs mer Mar 4
Our international Technical Customer Support team is looking for new colleagues. The team provides Technical Customer Support to our clients on Nordic and International markets, giving them advice in how to best utilise APSIS solutions for their benefit.

Your role

You will be answering questions, advice and provide information to our clients about how to use the APSIS products, extensions and packages in the customer context. You will be working with a wide and varied customer base and your goal is to provide extraordinary service to them. Apart from technical advice and guidance, you will bridge the organisation with the ambition to be the client advocate and ensure customer happiness.

Skills and passion

You are an ideal candidate if you are a problem-solver, who likes to work in a fast paced international environment. You think it is exciting to learn about new software. Over time you will be expected to take ownership of your area of work and become a trusted advisor to clients about our system’s marketing functionalities.

Other necessary skills

- Fluency in Finnish and English (you will communicate with clients over phone, mail & chat)
- Fast learner and willingness to learn new skills
- Interest in learning about IT, new software or marketing tools
- Previous experience from Technical Customer Service is a plus
- Other languages will be an advantage


Bonus points

- Fluency in other nordic language (Swedish, Danish or Norwegian)

Position type

Full time (probation 6 months), based/located at our Malmö office in Sweden.

We are located in several countries in Europe and there is a great opportunity to both grow within the company and to work from other countries!

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Talented Node/TypeScript backend/Fullstack developer

Mjukvaruutvecklare
Läs mer Jan 25
Summary

At APSIS, we imagine a world where nobody gets a single spam message ever again.

Our vision is to help our customers communicate better with their users by allowing them to use their customer data more effectively. To reduce noise through better and more specific targeting; to add relevance by making each message personally tailored; to send the right message on the right channel at the right time and?nothing else, for a better and personalized consumer experience.

Work Description

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams, where each team assumes complete technical and operational ownership of their applications. This includes implementation, architectural design and tech selection, QA, continuous delivery, and technical production environment operations. We believe in small, highly skilled, highly empowered and autonomous teams taking maximal ownership of their systems.

In a typical day this role will be working as part of such a team, working in close collaboration with their team members and other similar teams in Stockholm, Malmö, Warsaw and Rostov, and with their Product Owner. The team has its own backlog of stories and tasks that the developers participate in the writing, grooming, prioritization of, and then work together to bring it all the way to production. APSIS dev teams also have “20% time” where the team works outside the product backlog on tasks of their own choice.

Responsibilities

- As part of the development team, implement new features and solve engineering challenges in a modern, cloud-native, microservice-based tech stack.
- Take an active part in team development, knowledge sharing and improvements to increase team velocity and developer quality of life.
- Respond to disruptions and proactively work to prevent such from occurring in the first place. The position includes a weekly rotating on-call duty, which also includes additional time off.


Requirements

- 2+ years / 5+ years / 7+ years of professional development experience with a robust software engineering background
- Experience with Node/TypeScript
- Proven ability to write high-performant, maintainable code
- Ability to operate in a DevOps environment and interest in, and ability to work hands-on with managing your own cloud infrastructure on a daily basis
- Creative and solutions-oriented, someone who enjoys tackling big challenges and is not afraid to learn new things along the way
- Strong sense of responsibility, someone who enjoys taking ownership of your work and who prides themselves on always delivering high quality
- Collaborative mindset, ability to work as part of a very distributed development organization where many small teams need to coordinate


Bonus qualifications

- Experience with Angular, React, Jasmine, ngrx
- Experience working with GoLang
- Experience with working on CI/CD pipelines?
- Professional experience with using Amazon Web Services (particularly ECS, RDS, DynamoDB, Lambda, API Gateway, CloudWatch, and supporting tools like IAM) and Docker in production systems
- AWS certifications or equivalent evidence of advanced AWS competency
- Experience with high performance / resilient microservices architecture is highly desirable
- Experience with REST API design, development and consumption
- Experience with distributed systems, queueing systems, event driven architecture
- Professional experience with building SaaS software, especially from web analytics or digital marketing or equivalent


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Ansök nu

Talented Node/TypeScript backend/Fullstack developer

Mjukvaruutvecklare
Läs mer Mar 4
Summary

At APSIS, we imagine a world where nobody gets a single spam message ever again.

Our vision is to help our customers communicate better with their users by allowing them to use their customer data more effectively. To reduce noise through better and more specific targeting; to add relevance by making each message personally tailored; to send the right message on the right channel at the right time and?nothing else, for a better and personalized consumer experience.

Work Description

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams, where each team assumes complete technical and operational ownership of their applications. This includes implementation, architectural design and tech selection, QA, continuous delivery, and technical production environment operations. We believe in small, highly skilled, highly empowered and autonomous teams taking maximal ownership of their systems.

In a typical day this role will be working as part of such a team, working in close collaboration with their team members and other similar teams in Stockholm, Malmö, Warsaw and Rostov, and with their Product Owner. The team has its own backlog of stories and tasks that the developers participate in the writing, grooming, prioritization of, and then work together to bring it all the way to production. APSIS dev teams also have “20% time” where the team works outside the product backlog on tasks of their own choice.

Responsibilities

- As part of the development team, implement new features and solve engineering challenges in a modern, cloud-native, microservice-based tech stack.
- Take an active part in team development, knowledge sharing and improvements to increase team velocity and developer quality of life.
- Respond to disruptions and proactively work to prevent such from occurring in the first place. The position includes a weekly rotating on-call duty, which also includes additional time off.


Requirements

- 2+ years / 5+ years / 7+ years of professional development experience with a robust software engineering background
- Experience with Node/TypeScript
- Proven ability to write high-performant, maintainable code
- Ability to operate in a DevOps environment and interest in, and ability to work hands-on with managing your own cloud infrastructure on a daily basis
- Creative and solutions-oriented, someone who enjoys tackling big challenges and is not afraid to learn new things along the way
- Strong sense of responsibility, someone who enjoys taking ownership of your work and who prides themselves on always delivering high quality
- Collaborative mindset, ability to work as part of a very distributed development organization where many small teams need to coordinate


Bonus qualifications

- Experience with Angular, React, Jasmine, ngrx
- Experience working with GoLang
- Experience with working on CI/CD pipelines?
- Professional experience with using Amazon Web Services (particularly ECS, RDS, DynamoDB, Lambda, API Gateway, CloudWatch, and supporting tools like IAM) and Docker in production systems
- AWS certifications or equivalent evidence of advanced AWS competency
- Experience with high performance / resilient microservices architecture is highly desirable
- Experience with REST API design, development and consumption
- Experience with distributed systems, queueing systems, event driven architecture
- Professional experience with building SaaS software, especially from web analytics or digital marketing or equivalent


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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QA Lead

Testledare
Läs mer Jan 20
Work Description

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams. Each team assumes complete technical and operational ownership of their components. This not only includes implementation but also full architectural design, tech stack selection, testing, continuous delivery and ensuring high availability for the production environments. We believe in small, highly skilled, highly empowered and autonomous teams taking maximal ownership of their systems using the three ways of DevOps: flow, feedback and continuous learning.

On a typical day this role means working, and close collaboration with the QA team members and developer teams in Stockholm, Malmö, Warsaw and Rostov, and also with the Product Owners and other stakeholders.

Responsibility

As a QA Lead at Apsis, you are involved in and contribute to the high-quality delivery of Apsis One. You do this by defining strategies, processes and quality metrics, and have a key role when it comes to improving how we work with manual and automated testing. You will also take part in hands-on testing activities when needed (manual and automated).

We work in cross functional teams where the developers participate in the QA work, and your role will be to guide, help and support them together with the rest of the QA team. We strive to automate our testing when it’s relevant, but we also do manual testing such as exploratory and risk-based testing when needed.

Requirements

- You are a senior tester who wants to take the next step, or a QA lead with high focus on quality assurance and a passion for software verification
- You are a senior tester who wants to take the next step, or a QA lead with high focus on quality assurance and a passion for software verification
- You have experience of defining QA strategies and processes, and driving them to full implementation
- You have experience of driving transformation initiatives and supporting complex projects
- You have experience of defining quality metrics
- You have been testing web-based tools and applications
- You have solid knowledge of automation testing principles, and have worked with test automation 3+ years
- You are curious, thorough, structured, analytical, and driven
- You have a strong sense of responsibility, enjoy taking ownership and take pride in always delivering high quality
- Fluent oral and written English is a must


Bonus points for

- You have experience of automating tests with Cypress
- You have knowledge or experience of CI/CD
- You have worked with applications hosted in AWS or have AWS certifications
- You have experience in agile methodologies, e.g. Scrum, Kanban, Lean etc
- You have experience of testing applications with a microservice architecture


Technologies

Our dev teams use NodeJS/TypeScript, Angular, Java, .NET Core, /C# and Golang, and we primarily use AWS for hosting. QA tools include, but are not limited to Microsoft TFS/Test Manager, Ghost Inspector, Cypress and Postman.

Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Development Manager

Utvecklingschef
Läs mer Jan 20
Summary

We are looking for a passionate Development Manager that can coach and inspire our great employees in our platform development team. You will be the person to make sure that our team is ready for our mission to build the next-generation customer data platform. We use modern Big Data technologies to build a cutting-edge SaaS solution for businesses.

As a Development Manager you are one of APSIS Leaders and are expected to be a role model for APSIS' value base, represent the company and execute on decisions. You have the long-term responsibility for the well-being and development of the team members

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams, where each team assumes complete technical and operational ownership of their applications, including not only implementation but full architectural design and tech selection, QA, continuous delivery, and technical production environment operations.??

At APSIS, we imagine a world where nobody gets a single spam message ever again.

Our vision is to help our customers communicate better with their users by allowing them to use their customer data more effectively. To reduce noise through better and more specific targeting; to add relevance by making each message personally tailored; to send the right message on the right channel at the right time?and nothing else, so that we as consumers get a better experience in our inboxes.

Work Description

- Lead a team of developers & technical resources. Coach, mentor and inspire the team in realizing their full potential both as individuals and as a team.
- Run day to day development process, resource planning and leading any meetings and rituals called for based on team needs and role; work continuously to optimize this process to continuously improve efficiency and alignment with business goals.
- Manage all impediments and challenges for the team and work continuously to enhance team efficiency and developer quality of life.
- People management & administration for assigned resources: success reviews, salary reviews, recruitment, employee administration (vacation schedules etc.)
- Own and develop team- and system-level KPIs and metrics and drive operational excellence for assigned team. Manage team-internal continuous improvement process.


- Collaborate closely with Product Management and other stakeholders to align team’s goals to overall strategy & tactics.
- Embrace “servant leadership” paradigm, work proactively to support the dev team in all matters needed.


Requirements

- BA/BS in a technical education program or equivalent
- Experience managing development teams or equivalent informal leadership experience. Proven ability to lead and inspire teams of senior developers.


- Ability to understand developer work, ability to understand at conceptual level distributed systems architectures. The role does not require hands-on development, but candidates are expected to have hands-on development experience from similar systems / fields previously in their career.
- Strong sense of responsibility and inclination for taking ownership and proactively working to solve any challenges as they arise.
- Cross-discipline skill set encompassing both technical and leadership competence, and predisposition to embracing both strategic and operational responsibilities
- Demonstrated ability to speak, read and write English at professional level
- Able to participate in the teams rotating on-call schedule (according to the devOps principles)


Bonus points for

- Experience from working as a developer or other technical IT role at more senior level
- Startup experience


- Experience from distributed systems & big data processing
- Experience with AWS (or other public cloud vendor) and “microservice” systems


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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QA Lead

Testledare
Läs mer Mar 4
Work Description

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams. Each team assumes complete technical and operational ownership of their components. This not only includes implementation but also full architectural design, tech stack selection, testing, continuous delivery and ensuring high availability for the production environments. We believe in small, highly skilled, highly empowered and autonomous teams taking maximal ownership of their systems using the three ways of DevOps: flow, feedback and continuous learning.

On a typical day this role means working, and close collaboration with the QA team members and developer teams in Stockholm, Malmö, Warsaw and Rostov, and also with the Product Owners and other stakeholders.

Responsibility

As a QA Lead at Apsis, you are involved in and contribute to the high-quality delivery of Apsis One. You do this by defining strategies, processes and quality metrics, and have a key role when it comes to improving how we work with manual and automated testing. You will also take part in hands-on testing activities when needed (manual and automated).

We work in cross functional teams where the developers participate in the QA work, and your role will be to guide, help and support them together with the rest of the QA team. We strive to automate our testing when it’s relevant, but we also do manual testing such as exploratory and risk-based testing when needed.

Requirements

- You are a senior tester who wants to take the next step, or a QA lead with high focus on quality assurance and a passion for software verification
- You have experience of defining QA strategies and processes, and driving them to full implementation

- You have experience of driving transformation initiatives and supporting complex projects
- You have experience of defining quality metrics
- You have been testing web-based tools and applications
- You have solid knowledge of automation testing principles, and have worked with test automation 3+ years
- You are curious, thorough, structured, analytical, and driven
- You have a strong sense of responsibility, enjoy taking ownership and take pride in always delivering high quality
- Fluent oral and written English is a must


Bonus points for

- You have experience of automating tests with Cypress
- You have knowledge or experience of CI/CD
- You have worked with applications hosted in AWS or have AWS certifications
- You have experience in agile methodologies, e.g. Scrum, Kanban, Lean etc
- You have experience of testing applications with a microservice architecture


Technologies

Our dev teams use NodeJS/TypeScript, Angular, Java, .NET Core, /C# and Golang, and we primarily use AWS for hosting. QA tools include, but are not limited to Microsoft TFS/Test Manager, Ghost Inspector, Cypress and Postman.

Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Payroll Administrator

Löneadministratör
Läs mer Dec 28
Summary

We are looking for an experienced payroll administrator to our HR team in Malmö.

Work Description

You will work with payroll and some financial and HR administration in a team of 3 Human Resource employees and 2 payroll administrators. We handle the full payroll management for the Swedish payroll with Agda as the payroll tool. For our Danish, Norwegian, Finnish and Hong Kong salary we use external companies. We have many integrations and use several tools to conduct our HR and payroll administration. Regular working tasks are

- Payroll management
- Expenses/travel
- Monthly and annual account reporting
- Manager and employee support
- HR Administration
- Other HR and Payroll related tasks


Requirements

We are looking for a payroll administrator who has at least 3 years of experience in payroll and or in accounting. Good knowledge in Swedish legislation in necessary and experience in other countries payroll handling is an extra bonus. We have English as our main corporate language so Swedish and English at working level is a must.

Position type

State: Full time (probation X months), part time (percentage), temporary employment (start date + end date)

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. You are welcome to send in your application in English or Swedish - what ever you prefer.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. Recently we merged with the Belgian CRM company Efficy and together we will have a large market share in Europe when it come to sales and marketing softare. Curious to find out more, go to www.apsis.com

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Payroll Administrator

Löneadministratör
Läs mer Mar 4
Summary

We are looking for an experienced payroll administrator to our HR team in Malmö.

Work Description

You will work with payroll and some financial and HR administration in a team of 3 Human Resource employees and 2 payroll administrators. We handle the full payroll management for the Swedish payroll with Agda as the payroll tool. For our Danish, Norwegian, Finnish and Hong Kong salary we use external companies. We have many integrations and use several tools to conduct our HR and payroll administration. Regular working tasks are

- Payroll management
- Expenses/travel
- Monthly and annual account reporting
- Manager and employee support
- HR Administration
- Other HR and Payroll related tasks


Requirements

We are looking for a payroll administrator who has at least 3 years of experience in payroll and or in accounting. Good knowledge in Swedish legislation in necessary and experience in other countries payroll handling is an extra bonus. We have English as our main corporate language so Swedish and English at working level is a must.

Position type

Full time (probation 6 months) placed at our Malmö office.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. You are welcome to send in your application in English or Swedish - what ever you prefer.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. Recently we merged with the Belgian CRM company Efficy and together we will have a large market share in Europe when it come to sales and marketing softare. Curious to find out more, go to www.apsis.com

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Marketing Project Manager – Efficy Marketing Organisation

Marknadskoordinator
Läs mer Dec 6
Efficy is on an exciting growth journey towards our mission to become the #EuropeanCRMChampion. The marketing team is a key player in ensuring future growth and positioning the Efficy brand across Europe. The cross-functional marketing teams work across areas and countries, executing marketing activities, campaigns and branding activities to continue fueling that brand’s growth.

As part of this constantly evolving team, we’re now looking for a skilled project manager to tie everything together. As a person you’re extremely organized, service-minded and can handle several complex and demanding projects at once. You strive to constantly improve delivery times, optimize processes and ensure goals are met.

You should preferably have international experience and a high level of English is a must. You’ll be working with stakeholders across a dozen European countries across departments and with a dispersed marketing team across Spain, France, Denmark, Hong Kong, Belgium, The Netherlands and Sweden. You will act as the main contact point for all new work and projects, ensuring tasks are assigned to the right people with a clear definition and deadlines. This role is a pure project management role with the ability to give strategic input on marketing activities. You will report directly to the group CMO.

Key tasks

- Validate assignments to ensure alignment with priorities
- Manage and optimize project budget with a cost-conscious mindset to maximize business value resources
- Allocate resources and distribute work between team members
- Participate in sourcing of marketing vendors
- Coordinate translation and agency efforts
- Ensure projects are delivered on time, on brief and on budget
- Analyze/follow up delivered projects to improve processes and reduce delivery


Experience

- 5 years experience in a similar role
- Experience of project management within marketing and communications
- A proven track record of leading and aligning cross-functional teams to deliver on shared goals
- Knowledge of setting and following up KPI’s related to project management and efficiency
- Ability to communicate vision and strategy, prioritize and take decisions
- Ability to handle several complex projects across several countries and brands
- Fluent knowledge in English, written and oral - other European languages are a benefit
- Experience working with internal stakeholders to deliver on both internal and external projects


Position type

State: Full time (probation X months), part time (percentage), temporary employment (start date + end date)

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Team Lead for the Service Operations Center

Civilingenjör, systemutveckling
Läs mer Nov 1
Work Description

As a Team Lead for our Service Operations Center you are a true, hands-on, team player and involved in all daily operations that the team is responsible for (including participating in the on-call rotation for the Incident Commander role). You make sure that you help out where it is needed and support your team in all responsibilities. This includes running the daily stand up meetings, bi-weekly one-on-ones and ensuring that all projects and tasks are handled in a high quality and timely manner (according to our internal SLA).

You are responsible for the operational work of your team and will act as the team's foremost representative. You will report directly to our Head of R&D Marketing..

The team has ownership of the Incident process as well as other cross-team processes and you will work closely with the entire department and its many (partially distributed) development teams with incidents, troubleshooting, follow-ups, etc.

The team’s focus is the “service reliability from a customer’s perspective” (a top-bottom approach) and you will be a key player in Apsis, connecting R&D with the other departments by, together with the team, working as “front desk” for the entire department.

Leadership
- Lead by example in terms of professionalism, culture and values
- Be a hands-on leader and set the standard for others to follow
- Drive the OKR’s (Objective Key Results) for your team and set them for each team member
- Help in ensuring team members are not siloed into working on specific areas and that everyone has good knowledge of all responsibilities owned by your team
- Actively identify the need for and conduct knowledge sharing sessions. Not just for your team but also for other teams that the SOC team interacts with
- Responsible for being aware of the major important development projects and incidents, so that: - You always have the complete high level picture of the health of all services
- You can affect quality with your technical expertise, experience and leadership
- You can be a point of contact for any stakeholder, if needed



- Be a representative of the team in internal and external discussions where experience, seniority and having complete knowledge of the team's responsibility areas is paramount. Some examples of such discussions are: Customer facing meetings, Incident/Service Reliability follow-up/discussions, External partner or vendor interaction, Security audits, etc.
- Identify the need for and drive new recruitments
- Be responsible for onboarding new recruits in your team as well as helping out with the shared manager responsibility of onboarding recruits in other teams
- Help your team members to achieve their career goals and perform yearly salary reviews as well as bi-weekly one-on-ones


Operational ownership
- Compile and follow up on operational statistics and KPI’s
- Be on top of the workload and performance of your team to early identify team members in need of additional support as well as resources utilization
- Responsible for aligning with your manager for ensuring that there are no bottlenecks for you to perform and deliver on your team’s responsibilities
- Ensure processes gets well documented and updated in a timely manner


Shared team responsibility
- Assume role of Incident commander (IC) in case of confirmed incidents. Help to organize work as well as offload responders
- Analyze and follow up on postmortem. Identify risks and proactive measures. Help drive service reliability
- Answer questions and handle feedback from other departments
- Offload teams by, for example, helping out with initial troubleshooting for issues escalated to R&D by Support
- Cross-team incident management
- Cross-team technical service operations and troubleshooting
- Cross-team technical administration
- Cross-team technical documentation


Requirements

- Relevant work experience in leadership
- A solutions-oriented, calm mindset, always keeping focus on how to improve and solve issues, and how to contribute personally to this
- Customer-centric thinking with the ability to act as a bridge between commercial stakeholders (sometimes even customers) and our technical organisation
- Structured and organisational, with ability to juggle many tasks in parallel, and ability to respond to changes in priorities or pick up new tasks on the spot in an agile manner
- Ability to be part of a rotating weekly on-call schedule (every single member of Apsis development organization is part of such rotations)
- Diplomatic and able to explain complex things in an easy way
- Fluent in English (speech and writing) and preferably also in Swedish
- BSc or equivalent technical education, or equivalent work experience


Bonus points for

- Experience working with Audits and RFPs
- Experience with IT security a bonus
- Familiarity with distributed software - both in terms of facilitating collaboration between distributed dev teams, and distributed software architectures involving many systems and data sources
- Familiarity with cloud hosting (preferably with some AWS certification or ready to apply for one) and DevOps philosophy
- Has worked with Web Applications (preferably SaaS as well as API’s)
- Basic understanding of various databases and cloud services and their availability/performance/security limitations
- Finally, relevant experience from the industry is highly desired - SaaS products
- Digital marketing platforms in email, mobile, web or other spaces
- Web analytics or BI tools





Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Technical Support Professional

Helpdesktekniker/Supporttekniker
Läs mer Nov 30
Our international Technical Customer Support team is looking for new colleagues. The team provides Technical Customer Support to our clients on Nordic and International markets, giving them advice in how to best utilise APSIS solutions for their benefit.

Your role

You will be answering questions, advice and provide information to our clients about how to use the APSIS products, extensions and packages in the customer context. You will be working with a wide and varied customer base and your goal is to provide extraordinary service to them. Apart from technical advice and guidance, you will bridge the organisation with the ambition to be the client advocate and ensure customer happiness.

Skills and passion

You are an ideal candidate if you are a problem-solver, who likes to work in a fast paced international environment. You think it is exciting to learn about new software. Over time you will be expected to take ownership of your area of work and become a trusted advisor to clients about our system’s marketing functionalities.

Other necessary skills

- Fluency in Finish and English (you will communicate with clients over phone, mail & chat)
- Fast learner and willingness to learn new skills
- Interest in learning about IT, new software or marketing tools
- Previous experience from Technical Customer Service is a plus
- Other languages will be an advantage


Bonus points

- Fluency in other nordic language (Swedish, Danish or Norwegian)

Position type

Full time (probation 6 months), based/located at our Malmö office in Sweden.

We are is located in several countries in Europe and there is a great opportunity to both grow within the company and to work from other countries!

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Technical Support Professional

Helpdesktekniker/Supporttekniker
Läs mer Jul 15
Our international Technical Customer Support team is looking for new colleagues. The team provides Technical Customer Support to our clients on Nordic and International markets, giving them advice in how to best utilise APSIS solutions for their benefit.

Your role

You will be answering questions, advice and provide information to our clients about how to use the APSIS products, extensions and packages in the customer context. You will be working with a wide and varied customer base and your goal is to provide extraordinary service to them. Apart from technical advice and guidance, you will bridge the organisation with the ambition to be the client advocate and ensure customer happiness.

Skills and passion

You are an ideal candidate if you are a problem-solver, who likes to work in a fast paced international environment. You think it is exciting to learn about new software. Over time you will be expected to take ownership of your area of work and become a trusted advisor to clients about our system’s marketing functionalities.

Other necessary skills

- Fluency in Swedish and English (you will communicate with clients over phone, mail & chat)
- Fast learner and willingness to learn new skills
- Interest in learning about IT, new software or marketing tools
- Previous experience from Technical Customer Service is a plus
- Other languages will be an advantage


How to apply

Please apply by submitting your CV and a brief motivation letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this job? Please contact hr@apsis.com

Position type

Full time (probation 6 months), based/located at our Malmö office in Sweden.

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Performance Marketing Specialist

Marknadsförare
Läs mer Jul 7
Are you ready to take the next step in your career and join an exciting MarTech company? Do you love creating, analysing and improving your work constantly? Do conversion rates excite you? Then we might have the position for you! APSIS is looking for a Performance Marketing Specialist to join our high-performing marketing team. As a Performance Marketing Specialist you’ll help drive initiatives that will generate both exposure and revenue for APSIS on our key markets.

We’re looking for a driven individual with a few years under their belt when it comes to creating and managing digital campaigns. This role fits someone that loves working with conversions and optimisations while creating concrete value for the company.

You’ll have joint responsibility over our paid marketing channels and will be expected to ideate, create, execute, measure, improve and report campaigns in cooperation with our current digital experts. You should feel comfortable taking ownership and driving initiatives from start to finish but also understand how your work fits in the bigger picture of the APSIS Marketing machine.

We’re looking for a team player that can contribute with their expertise but is also looking for a role that they can grow with.

Requirements

- 2+ years of working in digital/data-driven marketing
- Facebook advertising
- LinkedIn advertising
- Google (search, display and video)
- Conversion optimisation experience
- University degree (or relevant educational background)
- A/B Testing and ROI optimisation
- English (most of the things we do and the corporate language is English)


Nice-to-have

- CRM experience
- Google Analytics and Data Studio
- B2B marketing experience
- Marketing/Sales collaboration experience
- SEO experience


Position type

Full time

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Performance Marketing Specialist

Marknadsförare
Läs mer Jul 6
Are you ready to take the next step in your career and join an exciting MarTech company? Do you love creating, analysing and improving your work constantly? Do conversion rates excite you? Then we might have the position for you! APSIS is looking for a Performance Marketing Specialist to join our high-performing marketing team. As a Performance Marketing Specialist you’ll help drive initiatives that will generate both exposure and revenue for APSIS on our key markets.

We’re looking for a driven individual with a few years under their belt when it comes to creating and managing digital campaigns. This role fits someone that loves working with conversions and optimisations while creating concrete value for the company.

You’ll have joint responsibility over our paid marketing channels and will be expected to ideate, create, execute, measure, improve and report campaigns in cooperation with our current digital experts. You should feel comfortable taking ownership and driving initiatives from start to finish but also understand how your work fits in the bigger picture of the APSIS Marketing machine.

We’re looking for a team player that can contribute with their expertise but is also looking for a role that they can grow with.

Requirements

- 2+ years of working in digital/data-driven marketing
- Facebook advertising
- LinkedIn advertising
- Google (search, display and video)
- Conversion optimisation experience
- University degree (or relevant educational background)
- A/B Testing and ROI optimisation
- English (most of the things we do and the corporate language is English)


Nice-to-have

- CRM experience
- Google Analytics and Data Studio
- B2B marketing experience
- Marketing/Sales collaboration experience
- SEO experience


Position type

State: Full time (probation X months), even spell out location.

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person. Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of an unsolicited referral or through other means.

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Payroll administrator

Löneadministratör
Läs mer Jun 3
Vill du arbeta på ett företag som utvecklar framtidens verktyg för marknadsförare? Vi letar efter Dig som är Ekonom/Löneadministratör och som är redo för en spännande utmaning, är du den vi söker?

Välkommen till APSIS!

Din roll

På Apsis kommer Du att arbeta på vår finansavdelning med duktiga medarbetare som alla värdesätter den glädje och service som deras arbete ger till våra medarbetare och kunder.

I rollen som löne- och eknomiadministratör kommer du främst att arbeta med lönehantering. I detta ingår reseräkningar, avstämningar, månads- och årsbokslut, rapportering, uppföljning och andra frågor som rör löner och ekonomi. Ditt arbete kommer även att innefatta en stor del support och stöd till våra chefer och anställda. Hos oss på APSIS är det två personer som arbetar med fokus på lön. Detta skapar en bra redundans och fin sammanhållning på avdelningen samtidigt som det ställer krav på att göra mer att jobba med andra uppgifter inom ekonomi.

På APSIS hanterar vi de svenska lönerna hela vägen medan löner för anställda på kontor utanför Sverige hanteras av samarbetspartners.

Dina kunskaper

Vi vill att Du har minst 4 års erfarenhet av löneadministration och bokföring. Erfarenhet från Agda och kunskap inom svensk lagstiftning relevant för lön är meriterande. Vi vill att Du ska tala flytande svenska och engelska eftersom är ett internationellt företag med medarbetare som inte alltid kan Svenska flytande samt har kontor på flera platser i Norden och Asien.

I rollen som Löneadministratör ingår det kontakt med både interna och externa parter, så det är viktigt att Du som person gillar att ge service och känner glädje av att ge stöd och support.

Vi ser gärna att Du kan börja att arbeta så snart som möjligt men allra viktigast är det att vi hittar rätt person.

Tjänsten är placerad på vårt huvudkontor på Kungsgatan 6.

På Apsis söker vi ständigt efter nya medarbetare med höga ambitioner som vill arbeta i en snabb och flexibel miljö. Det är vår personal som är nyckeln till vår framgång och därför strävar vi på Apsis efter att ge våra medarbetare möjligheter att få växa. Om Du är rätt person så finns det stora möjligheter för Dig att påverka Din egen utveckling här hos oss.

About us... in english, since it is our corporate language after all
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of the referral or through other means

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Content Marketing Specialist

Affärsjurist
Läs mer Apr 23
Summary

Are you a curious wordsmith looking for your next opportunity? Do you want to be part of shaping our marketing activities and help position us as a brand? Do you want to work in a place where you can constantly come with new ideas and see them come to life? Then this might be the role for you!

We’re looking for someone to join us as a content marketing specialist. We’re after drive, ambition and a willingness to learn and develop. We offer an exciting opportunity to be part of an ambitious SaaS company in the midst of a product launch. You will be able to try, fail, try, succeed and try again. We work at a high pace, a lot of creative freedom and a high degree of individual responsibility.

If you’re looking for your next challenge and want to grow with us, then this might just be the role for you.

Work Description

This role will carry out a variety of tasks with a focus on creating engaging copy for various digital platforms. You will be responsible for creating and editing blogs, whitepapers, case studies, website content and support in creating social copy. The role will report directly to the Head of Marketing and be part of a fast-paced and ambitious marketing team. The role will involve close collaboration with designers, digital marketing specialists and APSIS’ Product Team.

Relevant responsibilities and major tasks for this position are:

- Create regular content for APSIS Blog about digital marketing trends
- Produce whitepapers and other long-form content for APSIS digital channels
- Drive the overall APSIS content strategy
- Proof and edit copy written by non-native speakers within the organisation
- Produce regular updates for APSIS website relating to our product and offering
- Creating presentation outlines and content for seminars, webinars and events


Requirements

- Native English speaker
- At least 2 years experience within content marketing
- Experience working with content management systems (drupal)
- An understanding of SEO principles
- Experience writing copy for digital platforms such as social media and websites


Bonus points for

- Previous experience in B2B content creation
- Social media management
- Experience within digital marketing
- PR experience (press releases)


Position type

State: Full time (probation 6 months)

About us

At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com (http://apsis.com/)!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of the referral or through other means

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Legal Counsel

Bolagsjurist
Läs mer Mar 24
Summary

As Legal Counsel you will assist the APSIS Organisation with all kinds of legal related work, primarily focusing on customer and supplier agreements. You will mainly work with commercial law with a focus on commercial agreements, IT and GDPR. Your duties will include, inter alia, to independently review and negotiate agreements and provide the privacy perspective to development of APSIS; products and services.

Work Description

You will have the full responsibility of the legal aspects of the company and your duties will include

- Securing the privacy perspective to development of APSIS’ platform and services
- GDPR internally and towards our customers
- Customer agreements - APSIS is an international company
- Vendor agreements - a lot of focus on our IT environments since APSIS is a company
- Secure processes and necessary knowledge within our staff around all legal aspects of above


Work will be performed mostly in the English language.

You will work in a well-known international company and get the opportunity to work with interesting legal aspects in a business driven organisation that is constantly at the forefront of development. You will grow both personally and professionally in a stimulating environment with skilled colleagues who will challenge you on a daily basis.

Legal is a part of the Finance team.

Requirements

We expect you to have a law degree (MSc of Law or a “Svensk juristexamen”) and have at least 3-5 years’ experience after graduation. You should be focused on commercial law, preferably with a specialisation in commercial agreements and personal data.

As a person you are a skilled and qualitative legal professional with integrity that is also pragmatic, driven and results oriented. You also possess social and cooperation skills. You master the Swedish and English language very well, both verbally and in writing.

Position type

This is a full time employment. The heavy load of work is close to end of month. We se an increased need for this role at APSIS and will in that case hire additional resources.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of the referral or through other means

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Legal Counsel

Bolagsjurist
Läs mer Jun 16
Summary

As Legal Counsel you will assist the APSIS Organisation with all kinds of legal related work, primarily focusing on customer and supplier agreements. You will mainly work with commercial law with a focus on commercial agreements, IT and GDPR. Your duties will include, inter alia, to independently review and negotiate agreements and provide the privacy perspective to development of APSIS; products and services.

Work Description

You will have the full responsibility of the legal aspects of the company and your duties will include

- Securing the privacy perspective to development of APSIS’ platform and services
- GDPR internally and towards our customers
- Customer agreements - APSIS is an international company
- Vendor agreements - a lot of focus on our IT environments since APSIS is a company
- Secure processes and necessary knowledge within our staff around all legal aspects of above


Work will be performed mostly in the English language.

You will work in a well-known international company and get the opportunity to work with interesting legal aspects in a business driven organisation that is constantly at the forefront of development. You will grow both personally and professionally in a stimulating environment with skilled colleagues who will challenge you on a daily basis.

Legal is a part of the Finance team.

Requirements

We expect you to have a law degree (MSc of Law or a “Svensk juristexamen”) and have at least 3-5 years’ experience after graduation. You should be focused on commercial law, preferably with a specialisation in commercial agreements and personal data.

As a person you are a skilled and qualitative legal professional with integrity that is also pragmatic, driven and results oriented. You also possess social and cooperation skills. You master the Swedish and English language very well, both verbally and in writing.

Position type

This is a full time employment. The heavy load of work is close to end of month. We se an increased need for this role at APSIS and will in that case hire additional resources.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of the referral or through other means

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Legal Counsel

Bolagsjurist
Läs mer Mar 24
Summary

As Legal Counsel you will assist the APSIS Organisation with all kinds of legal related work, primarily focusing on customer and supplier agreements. You will mainly work with commercial law with a focus on commercial agreements, IT and GDPR. Your duties will include, inter alia, to independently review and negotiate agreements and provide the privacy perspective to development of APSIS; products and services.

Work Description

You will have the full responsibility of the legal aspects of the company and your duties will include

- Securing the privacy perspective to development of APSIS’ platform and services
- GDPR internally and towards our customers
- Customer agreements - APSIS is an international company
- Vendor agreements - a lot of focus on our IT environments since APSIS is a company
- Secure processes and necessary knowledge within our staff around all legal aspects of above


Work will be performed mostly in the English language.

You will work in a well-known international company and get the opportunity to work with interesting legal aspects in a business driven organisation that is constantly at the forefront of development. You will grow both personally and professionally in a stimulating environment with skilled colleagues who will challenge you on a daily basis.

Legal is a part of the Finance team.

Requirements

We expect you to have a law degree (MSc of Law or a “Svensk juristexamen”) and have at least 3-5 years’ experience after graduation. You should be focused on commercial law, preferably with a specialisation in commercial agreements and personal data.

As a person you are a skilled and qualitative legal professional with integrity that is also pragmatic, driven and results oriented. You also possess social and cooperation skills. You master the Swedish and English language very well, both verbally and in writing.

Position type

This is a full time employment. The heavy load of work is close to end of month. We se an increased need for this role at APSIS and will in that case hire additional resources.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

Disclaimer

Apsis is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Apsis via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Apsis. No fee will be paid in the event the candidate is hired by Apsis as a result of the referral or through other means

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Legal Counsel

Bolagsjurist
Läs mer Mar 12
Summary

As Legal Counsel you will assist the APSIS Organisation with all kinds of legal related work, primarily focusing on customer and supplier agreements. You will mainly work with commercial law with a focus on commercial agreements, IT and GDPR. Your duties will include, inter alia, to independently review and negotiate agreements and provide the privacy perspective to development of APSIS; products and services.

Work Description

Your duties will include, inter alia, to independently review and negotiate agreements and provide the privacy perspective to development of APSIS’ products and services. Work will be performed mostly in the English language.

You will work in a well-known international company and get the opportunity to work with interesting legal aspects in a business driven organisation that is constantly at the forefront of development. You will grow both personally and professionally in a stimulating environment with skilled colleagues who will challenge you on a daily basis.

Requirements

We expect you to have a law degree (MSc of Law or a “Svensk juristexamen”) and have at least 2 years’ experience after graduation. You should be focused on commercial law, preferably with a specialisation in commercial agreements and personal data.

As a person you are a skilled and qualitative legal professional with integrity that is also pragmatic, driven and results oriented. You also possess social and cooperation skills. You master the Swedish and English language very well, both verbally and in writing.

Position type

Initially this will be a part time position 50%, but we believe within a year and a half it will be a full time position. We are flexible if you prefer to work everyday or a few days per week, but it is important that you can work during office hours. The heavy load of work is close to end of month.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Head of Consultancy

Marknadskonsult
Läs mer Dec 18
Summary

Do you want to be our next Head of Consultancy and steward a team of great people on a mission to help our customers excel in their digital marketing with APSIS One? Do you have prior leadership experience from consulting in a SaaS company - then you might be the right person!

Work Description
Reporting to APSIS Chief Commercial Officer (CCO) you will perform these major tasks:

- Manage the P&L for APSIS consultancy
- Set revenue targets in dialogue with CCO
- Set the consultancy strategy and tactics - short and longer term
- Work with and develop our consultancy service offering and pricing model, aligned with the overall APSIS One offering
- Assure an overall performance structure for the consultancy together with the Operational Consultancy Manager and CCO.
- Together with Operational Consultancy Manager - set processes and system support needed for the business
- Assure that our consultants have the competence needed going forward
- Partner actively with our sales organisation in all steps of the customer journey
- Manage a team of direct reports
- Perform recruitment when needed (in all our markets)
- Set the right CX-expectations on consultancy and work actively with NPS
- Bring feedback to our Product team so we can continuously improve our platform


Responsibilities

This role manages the consultancy business at APSIS. The role is responsible for the revenue and margins in the consultancy and assures that we have the right offering and competencies on the team.

- Responsible for the P&L on consultancy based on agreement with CCO
- Responsible for an attractive and working offering on our services
- Assures that we optimise the resources that we have on each market and across markets
- Assures that stakeholders (like support and sales) have proper hand-overs from and to consultancy
- Assure that our consultants know our platform better then anyone (internally and externally)
- Define and own the customer journey for our services
- Create a working feedback loop to Product & R&D
- Identify and set up partnerships needed to support our consultancy where needed


Goals

- Be a strong leader according to APSIS core values
- Assure our P&L on consultancy according to targets
- Grow APSIS consultancy long term
- Deliver a scalable framework for consultancy
- Improve our CX on APSIS Consultancy
- Bring stickiness to APSIS through a great service delivery
- Be a good ambassador for consultancy internally and externally


Requirements

- Documented leadership skills
- Technical understanding
- Experience in working with customer support, SOC or consulting
- Comfortable with project models
- Worked in SaaS business before
- Experienced with excel and other support tools
- Worked with process and change management
- Good communicator in writing and verbally
- Fluent in English and one of the 4 languages; Swedish, Danish, Norwegian and Finnish
- Can make a business case and follow up on it
- Have a good understanding of creating a good CX
- Technical background is an advantage in the role.


Position type
Full time (probation 6 months), placed in either Malmö (Sweden) or Copenhagen (Denmark)

How to apply

Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Senior Cloud Engineer

Systemutvecklare/Programmerare
Läs mer Nov 20
Summary

We are looking for a Senior Cloud Engineer to our awesome R&D Team. We offer a challenging position in an open and friendly environment where we help each other to develop and create value. You will get the opportunity to work in an ever-expanding field with technology that ties our solutions together into a high performing, streamlined system landscape. For our next-generation software development we are all-in on modern DevOps-style process, with microservice-based architecture and 100% cloud-native for our new products.

Work Description

The Senior Cloud Engineer role is focused on supporting existing systems, maintaining, improving and automating our infrastructure (Cloud and Traditional). You will be supporting our development teams with defining and implementing solutions for cloud infrastructure, including monitoring and metrics, improvements in infrastructure, security governance mechanisms and guardrails, productivity and efficiency tools, CI/CD pipelines, cost reduction mechanisms, leveraging advanced and innovative applications and services.

Requirements

- Educational background or experience within Software Development
- Proven hands on experience in managing and maintaining AWS cloud platform.
- Scripting skills
- Experience in automation
- Self-motivated with a high level of initiative and have the ability to work together with different R&D functions and stakeholders.
- Team player who can execute, teach and learn.
- Excellent verbal and written communication skills (English)
- Willing to participate in a low-volume on call rotation


Bonus points for

- Experience in Systems Administration
- Experience of Networking
- Experience of Azure cloud platform and/or Windows environments
- Understanding of Identity Management
- Understanding of IT security and experience of security implementation and management
- AWS Certification


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Cloud Software Developer (Go/.NET)

Mjukvaruutvecklare
Läs mer Nov 20
Summary

At APSIS, we imagine a world where nobody gets a single spam message ever again.

Our vision is to help our customers communicate better with their users by allowing them to use their customer data more effectively. To reduce noise through better and more specific targeting; to add relevance by making each message personally tailored; to send the right message on the right channel at the right time and nothing else, so that we as consumers get a better experience in our inboxes.

Work Description

Our new APSIS One platform is built from the ground up using brand new cloud-native technology and methods.

APSIS aims to work at the forefront of technology and development. We follow modern agile practices with cross-functional DevOps teams, where each team assumes complete technical and operational ownership of their applications, including not only implementation but full architectural design and tech selection, QA, continuous delivery, and technical production environment operations. We believe in small, highly skilled, highly empowered and autonomous teams taking maximal ownership of their systems.

In a typical day this role will be working as part of such a team, working in close collaboration with their team members and other similar teams in Stockholm, Malmö, Warsaw and Russia, and with their Product Owner. The team has its own backlog of stories and tasks that the developers participate in the writing and refining and prioritisation of, and then work together to bring all the way to production. APSIS dev teams also have “20% time” where the team works outside the product backlog on tasks of their own choice.

- As part of the development team, implement new features and solve engineering challenges in a modern, cloud-native, microservice-based tech stack.
- Take an active part in team development, knowledge sharing and improvements to increase team velocity and developer quality of life. We love automation and delivering customer value often.
- Respond to disruptions and proactively work to prevent such from occurring in the first place. The position includes a weekly rotating on-call duty, which also includes additional time off.


Requirements

- 3+ years professional development experience with a robust software engineering background
- Professional experience with at least a few of our main tech stacks, like .net Core, Go, Node, Typescript, Relational DBs, Document DBs, Git
- Professional experience with building solutions with a cloud provider, AWS preferably or similar (Azure/GCP)
- Interest in and ability to work hands-on with managing your own cloud infrastructure on a daily basis
- Creative and solutions-oriented, someone who enjoys tackling big challenges and is not afraid to learn new things along the way
- Strong sense of responsibility, someone who enjoys taking ownership of your work and who prides themselves on always delivering high quality
- Collaborative mindset, ability to work as part of a very distributed development organisation where many small teams need to coordinate


Apsis primary backend technologies

- .Net core, Go, NodeJS + TypeScript
- Microservices architecture with AWS native services and Docker


Apsis primary frontend technologies

- Angular (8 and 10) with TypeScript, Jest and Jasmine, SCSS, Redux, RxJS
- This position is mainly focused on backend, but frontend experience is a merit


Bonus points for

- AWS certifications or equivalent evidence of advanced AWS competency
- Experience with distributed systems, queueing systems, event driven architecture
- Professional experience with building SaaS software
- Experience with CI/CD pipelines, github actions and similar
- Experience with Authentication/Authorization, JWTs
- Experience with high performance / resilient microservices architecture
- Experience from integration with 3rd party vendor systems
- Experience with REST API design, development and consumption
- Frontend knowledge with Angular, Jasmine, ngrx is considered a merit


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Marketing Copywriter

Marknadsförare
Läs mer Sep 30
Summary

Do you have a flare for the written word and a passion for creating engaging content? Does it send a shiver down your spine when people can’t separate their “your” from their “you’re” and their “its” from their “it’s”? Then we might have just the role for you. APSIS is looking for a talented and ambitious native English copywriter to join its marketing team.

We’re looking for someone to join us as a copywriter. You might have just finished vocational training, university or looking for a change in career. We’re after drive, ambition and a willingness to learn and develop. We offer an exciting opportunity to be part of an ambitious SaaS company in the midst of a product launch. You will be able to try, fail, try, succeed and try again. We work at a high pace, a lot of creative freedom and a high degree of individual responsibility.

If you’re looking for your next challenge and want to grow with us, then this might just be the role for you.

Work Description

This role will carry out a variety of tasks with a focus on creating engaging copy for various digital platforms. You will be responsible for creating and editing blogs, whitepapers, case studies, website content and support in creating social copy. The role will report directly to the Head of Marketing and be part of a fast-paced and ambitious marketing team. The role will involve close collaboration with designers, digital marketing specialists and APSIS Product Team.

- Create regular content for APSIS Blog about digital marketing trends
- Produce whitepapers and other long-form content for APSIS digital channels
- Come with input for the overall APSIS content strategy
- Proof and edit copy written by non-native speakers within the organisation
- Produce regular updates for APSIS website relating to our product and offering
- Creating presentation outlines and content for seminars, webinars and events


Requirements

- Native English speaker
- At least 1 years experience within copywriting and editing
- Experience working with content management systems (drupal)
- An understanding of basic SEO principles
- Experience writing copy for digital platforms such as social media and websites


Bonus points for

- Previous experience in B2B content creation
- Social media management
- Experience within digital marketing
- PR experience (press releases)


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Senior Cloud Engineer

Systemutvecklare/Programmerare
Läs mer Sep 25
Summary

We are looking for a Senior Cloud Engineer to our awesome R&D Team. We offer a challenging position in an open and friendly environment where we help each other to develop and create value. You will get the opportunity to work in an ever-expanding field with technology that ties our solutions together into a high performing, streamlined system landscape. For our next-generation software development we are all-in on modern DevOps-style process, with microservice-based architecture and 100% cloud-native for our new products.

Work Description

The Senior Cloud Engineer role is focused on supporting existing systems, maintaining, improving and automating our infrastructure (Cloud and Traditional). You will be supporting our development teams with defining and implementing solutions for cloud infrastructure, including monitoring and metrics, improvements in infrastructure, security governance mechanisms and guardrails, productivity and efficiency tools, CI/CD pipelines, cost reduction mechanisms, leveraging advanced and innovative applications and services.

Requirements

- Educational background or experience within Software Development
- Proven hands on experience in managing and maintaining AWS cloud platform.
- Scripting skills
- Experience in automation
- Self-motivated with a high level of initiative and have the ability to work together with different R&D functions and stakeholders.
- Team player who can execute, teach and learn.
- Excellent verbal and written communication skills (English)
- Willing to participate in a low-volume on call rotation


Bonus points for

- Experience in Systems Administration
- Experience of Networking
- Experience of Azure cloud platform and/or Windows environments
- Understanding of Identity Management
- Understanding of IT security and experience of security implementation and management
- AWS Certification
- Azure Certification


Position type

Full time

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Product Enablement Manager

Projektledare, IT
Läs mer Maj 18
Summary

At APSIS we are hiring a Product Enablement Manager to ensure and solely focus on product enablement for our customers. Our platform APSIS One is in an intense development phase and features are released with speed.

Work Description

The position is new in APSIS and will contain the following

- Determining product enablement goals and the strategy to achieve them.
- Planning the content production and delivery based on the development process from when feature become public on roadmap to release
- Selecting content strategy for optimal assimilation (for example: using bullets or tables, visualisation infographics, images, animation
- Oversee the quality and usefulness of the knowledge content, assess content health and maintain and improve existing documentation


Requirements

For this position we are looking for someone with similar or same working tasks within the software industry. We expect you to be able to have

- Extensive experience from producing digital curriculums and learning plans for adult learning
- Experience from design and roll out user knowledge
- Extensive experience in learning design
- Experience from communication


All material will be produced in English so fluency both verbal and written is a must.

Bonus points for

- Experience from designing and developing blended learning trainings
- Experience from working in the following type of learning manage platform


Position type

The position is full time.

How to apply
Please apply by providing your CV and a personal letter as soon as possible. We will hire as soon as we find the right person.

Do you have questions about this position? Please contact hr@apsis.com

About us
At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our many global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com!

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Customer Success Manager

Systemsäljare
Läs mer Aug 1
The Customer Success Manager (CSM) will be responsible for managing a portfolio of existing customer accounts. The main objective for the CSM is to develop customer relationships, evolve the customer’s marketing strategy and promote consultancy sales to grow customer engagement. This promotes retention and loyalty while continuously increasing the portfolio’s subscription revenue.In this role, you will act as a trusted strategic advisor. This means that you will provide best-practice advice and in-depth knowledge on the APSIS platform, in order to ensure that the customer remains successful and realises the full value/potential of their investment.As a CSM, you will identify potential growth opportunities within your own customer portfolio. In addition, you will conduct periodic health checks to ensure customer satisfaction with APSIS’ services and, if needed, develop intervention plans.APSIS Customer Success Organisation is a new department. Therefore, the CSM will take an active role in creating processes that support our goal to improve customer retention while increasing the average customer spend.Main responsibilitiesThrough monitoring customer usage of, and satisfaction with, APSIS’ platform, you will identify challenges and opportunities in the way the customer utilises the platform. In addition, you will take a proactive role to help them resolve challenges and foster new ideas that increase the value of the solution over time and increase their yearly commitment.You will be responsible for portfolio of between 15 - 50 customers and ensure that we develop a long-term partnership with them. The success of this role is measured by your ability to increase customer retention and growth of subscription value, but also softer values such as customer satisfaction and adaptation rate.You will be the primary point of contact throughout the customer lifecycle and act as a single point of contact (escalation) for your customers’ critical issues.Together with the customer, you will help to articulate what impacts their satisfaction and build actionable plans that increase their level of satisfaction.You will act as the voice of the customer and collect feedback to drive a continuous process with product improvement and innovation.You will educate your customer on the value of the solution and encourage optimal utilisation by demonstrating possible solutions beyond core functionality.Work closely with, and engage, the customers to identify and develop upsell opportunities.You will work in cooperation with other departments within our organisation. It is expected that you create efficient and productive relationships with relevant stakeholders in Sales, Professional Services, Creative Services, Support and Product. You will collaborate with APSIS’ Marketing Department by encouraging customer advocacy and the creation of case studies for lead generation purposes.Required skillsMinimum Bachelor’s Degree within marketing/sales or equivalent.Experience working with (SaaS) technology and data, preferably within the digital marketing sphere.Excellent written/verbal communication and presentation skills in English, and at least one Nordic language (required).In order to manage multiple tasks and stakeholders, strong analytical, time management and project management skills is required.Three to five years of account management experience in a business-to-business model from mid to semi-large corporations.Fast learner and ability to quickly respond to changing demands and market conditions. Ability to operate in a matrix management environment and a strong commitment to teamwork.Proven expertise within consultancy and/or implementation of data-driven marketing solutions, or similar.Good interpersonal skills, a good team spirit and leadership potential are other merits.Preferred skillsKnowledge about online display advertising technology.Knowledge about web analytics and online marketing software (email, social media).We offerOpportunity to work in a fast-paced environment at an leading company within the Nordics.Opportunity to work with the most interesting technological areas within digital marketing.Opportunity to work with well-known Nordic and international brands.An international, innovative and intercultural workplace with colleagues from a wide variety of countries.Competitive compensation package, split on fixed salary, bonus and other benefits.About APSISAt APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workload of our 6 000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. Intrigued? Find out more at apsis.com.

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Teknisk kundtjänstmedarbetare till APSIS , Malmö

Helpdesktekniker/Supporttekniker
Läs mer Sep 12
Vår internationella tekniska kundtjänst söker nya kollegor. Vi vill bli fler, som kan erbjuda teknisk problemlösning och råd till våra kunder på nordiska och internationella marknader om hur man bäst kan utnyttja APSIS-produkter till sin fördel.

Din roll:

Du kommer att svara på frågor, ge råd och information till våra kunder om hur de använder APSIS plattformar, tillägg och paket i sin verksamhet. Du kommer att arbeta med en bred och varierad kundbas och ditt mål är att tillhandahålla världsklass service till dem. Förutom teknisk rådgivning och vägledning kommer du internt vara kundens förespråkare så att vi säkerställer att vi hela tiden utvecklar våra produkter till det bättre.
Du kommer att ingå I ett flerspråkigt team, som tillhandahåller teknisk rådgivning på de skandinaviska språken och engelska till våra kunder. Vi är väldigt stolta över den höga kundnöjdheten, som vi får feedback om varje månad och den stora förtjänsten för detta kommer från våra fantastiska, passionerade teammedlemmar.

Färdigheter och intresse:

Den perfekta kandidaten är en problemlösare med tekniskt intresse och förståelse, som gillar att arbeta i en snabb internationell miljö. Du tycker att det är spännande att lära dig om ny programvara. Du har lätt för att kommunicera på ett pedagogiskt och förtroendeingivande sätt med alla typer av kunder.
Du kommer huvudsakligen att kommunicera med svenskspråkiga kunder via telefon och post. Behärskar du något annat nordiskt språk kommer det att vara en fördel och dessutom förväntar vi oss att du talar och skriver engelska obehindrat. Har du tidigare erfarenhet från en teknisk kundtjänst är det ett plus.

Arbetsplats:

Arbetet ligger på vårt huvudkontor i Malmö.

Hur man ansöker:

Var god ansök genom att skicka in ditt CV och ett kort personligt brev så snart som möjligt. Vi kommer att anställa så fort vi hittar rätt person.

Har du frågor om detta jobb? Kontakta hr@apsis.com

Om APSIS:

På APSIS tror vi på att möjliggöra bra marknadsföring för våra kunder. Som ledande leverantör av marknadsföringslösningar i Norden är vårt mål att möjliggöra och förenkla arbetsbelastningen hos våra 6000 globala kunder varje dag. Vi gör detta genom att skapa enkla, men ändå skalbara verktyg inom digital marknadsföring. Till syvende och sidst beror vår framgång på att våra kunders marknadsföring är framgångsrik. Och vi är stolta över att vara där för dem, varje steg på vägen…
Nyfiken? Ta reda på mer på apsis.com.

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Finnish speaking HTML & Design Geek

Interaktionsdesigner
Läs mer Sep 4
We are looking for a Finnish speaking and talented HTML & design geek. This new team member will join our team of experienced email designers to work on challenging projects for our wide client portfolio. You may be an expert in your role, or a person who is keen to explore the challenging field of email design. Apsis leads the Scandinavian market of email marketing solutions and we would love to take you on the journey!

Your role

Together with colleagues at our Production department you will code and design templates for our customers’ newsletters, surveys and forms. You will work mostly with the Finnish market. This is a challenging and specialized role that requires good multitasking, coding and communication skills. Overtime you will become an expert in email templates design.

You should also know that:

Our client portfolio is extremely wide. It includes corporations, small companies and marketing agencies, adding depth to your scope of work.
Part of your job will be to provide advice and training for customers and colleagues.
You will also keep in touch with customers to receive new orders and get clarifications on your assignments.
Skills and passion

You are an ideal candidate if you are interested in web development and have the needed coding and design skills. It is necessary that you like to keep yourself updated on the continuous technical updates and marketing trends developments.

You have excellent HTML, CSS, Dreamweaver and Photoshop skills.
You speak an write Finnish fluently and good English.
We think that you have education in e.g. design, communications, interactive design or some years of working experience from similar fields.
You may have worked with interactive design or app development in the past.
It is an advantage if you have knowledge and working experience of ASP, PHP, JavaScript and Adobe Illustrator.
Place of work and relocation

This job is in Malmö, a friendly multicultural city and the urban hub of southern Sweden, with direct instant access to the Danish capital Copenhagen. Our office is located in the city center, very close to the main bus and train station. We offer help with relocation to Malmö on an individual basis.

How to apply

Please apply by providing your CV and a brief personal letter through our website www.apsis.com. Questions? Contact Anneli Karlsson, APSIS' recruiter, at +46 734 155 821. Apply now - we will hire as soon as we find the right person.


About APSIS

At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our 6000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way.... Intrigued? Find out more at apsis.com.

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Are you our new passionate videomaker?

Videoredigerare
Läs mer Aug 10
Key responsibilities

You’ll record and edit video material for:
E-learning courses
Tutorials
Job aids and system manuals

You bring skills in:
Visual design tools (such as Photoshop, Illustrator)
Video editing (such as Camtasia, Adobe Premiere)
Web design technology such as CSS, PHP, JavaScript

You also have:
Experience in designing and developing media content
Experience in Agile Design methods and concepts

Are you the one?

You’re a person who presents the perfect balance between being a doer and having a creative mind. You’re a self-motivated team worker who isn’t afraid of giving and/or taking feedback. You can communicate effectively in English (both written and oral).

What will you get from us?

At APSIS, our core values are the backbone of our culture. This is why we’re looking for someone who understands how to bring these values to life, in the context of learning experiences:

People First
Simplicity
Challenge status quo
Take ownership

We’re constantly looking for candidates with high ambitions who want to work in a fast-paced environment. We acknowledge that our staff performance is the key to success, and therefore strive to provide every opportunity towards growth. If you are the right person for us, you’ll have great opportunities to influence your own development. This position is located at our headquarters near Malmö’s Central Station. We are looking forward to your application!

How to apply:

Apply to this position by submitting your resume and a cover letter on our website.

If you have questions about this position, you are welcome to contact us at hr@apsis.com. Apply as soon as you can: we will hire as soon as we find the right person!

About APSIS

At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our 6000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com.

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Talented Technical Consultant

Systemutvecklare/Programmerare
Läs mer Jul 20
We are looking for an additional solution driven member to join the APSIS Technical Services team.

As a Technical Consultant, you will work closely with our clients and partners to support their API integration with APSIS software platforms. You will perform technical and strategic consultation and ongoing daily support. You will also be responsible for ensuring that each customer is equipped with the right knowledge to get the most out of APSIS web services.

For the right person this is an inspiring and challenging position working with a high achieving team and with a variety of different types of organizations.

Your role

Data creates possibilities, and for APSIS' clients an optimized data integration can allow highly data-driven marketing. They will be able to communicate with their customer on a targeted and relevant level. That is why we are looking for a technical, creative and solution oriented person to secure implementations both in terms of technical capabilities and data optimization. You will be a part of a project team as well as managing your own projects.

Your responsibilities will include:

Becoming an expert within API and Data management area.
Making sure customers and partners are getting the guidance and consultation they need to build best practice API Integrations.
Giving support and consultation to our customers and partners on how to resolve technical problems.
Skills and passion

As a person you are keen to increase your knowledge of various technologies. You enjoy working independently as well as in team. You love to share your ideas and do not fear untried grounds. It is an advantage if you have experience within consulting, API or integrations but we also welcome applicants who are in their beginning of their career.

We also think that you

Have at least 1-2 years of relevant work experience
Have knowledge within REST web services
Have knowledge of MS
Have basic understanding of programming and scripting
Have client facing communication skills
Are well disciplined, self-going and structured
Are curious and driven by learning and developing yourself
You enjoy challenges, technical problems and work in a high-speed environment.
We expect you to be fluent in Swedish (written and spoken) and have good communication skills in English. Other languages are a plus since our clients are found all over the world.

Place of work

The position is based in our HQ Malmö. We need you to be flexible to occasionally travel to our other offices as well as to customers’ sites, primarily in the Nordics.

How to apply

Apply to this position by submitting your resume and a personal letter on our website.

Apply as soon as you can as we will hire as soon as we find the right person!

About APSIS

At APSIS we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our 6000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way.... Intrigued? Find out more at apsis.com.

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Teknisk kundtjänstmedarbetare till APSIS , Malmö

Helpdesktekniker/Supporttekniker
Läs mer Jul 20
Vår internationella tekniska kundtjänst söker nya kollegor. Vi vill bli fler, som kan erbjuda teknisk problemlösning och råd till våra kunder på nordiska och internationella marknader om hur man bäst kan utnyttja APSIS-produkter till sin fördel.

Din roll:

Du kommer att svara på frågor, ge råd och information till våra kunder om hur de använder APSIS plattformar, tillägg och paket i sin verksamhet. Du kommer att arbeta med en bred och varierad kundbas och ditt mål är att tillhandahålla världsklass service till dem. Förutom teknisk rådgivning och vägledning kommer du internt vara kundens förespråkare så att vi säkerställer att vi hela tiden utvecklar våra produkter till det bättre.
Du kommer att ingå I ett flerspråkigt team, som tillhandahåller teknisk rådgivning på de skandinaviska språken och engelska till våra kunder. Vi är väldigt stolta över den höga kundnöjdheten, som vi får feedback om varje månad och den stora förtjänsten för detta kommer från våra fantastiska, passionerade teammedlemmar.

Färdigheter och intresse:

Den perfekta kandidaten är en problemlösare med tekniskt intresse och förståelse, som gillar att arbeta i en snabb internationell miljö. Du tycker att det är spännande att lära dig om ny programvara. Du har lätt för att kommunicera på ett pedagogiskt och förtroendeingivande sätt med alla typer av kunder.
Du kommer huvudsakligen att kommunicera med svenskspråkiga kunder via telefon och post. Behärskar du något annat nordiskt språk kommer det att vara en fördel och dessutom förväntar vi oss att du talar och skriver engelska obehindrat. Har du tidigare erfarenhet från en teknisk kundtjänst är det ett plus.

Arbetsplats:

Arbetet ligger på vårt huvudkontor i Malmö.

Hur man ansöker:

Var god ansök genom att skicka in ditt CV och ett kort personligt brev så snart som möjligt. Vi kommer att anställa så fort vi hittar rätt person.

Har du frågor om detta jobb? Kontakta hr@apsis.com

Om APSIS:

På APSIS tror vi på att möjliggöra bra marknadsföring för våra kunder. Som ledande leverantör av marknadsföringslösningar i Norden är vårt mål att möjliggöra och förenkla arbetsbelastningen hos våra 6000 globala kunder varje dag. Vi gör detta genom att skapa enkla, men ändå skalbara verktyg inom digital marknadsföring. Till syvende och sidst beror vår framgång på att våra kunders marknadsföring är framgångsrik. Och vi är stolta över att vara där för dem, varje steg på vägen…
Nyfiken? Ta reda på mer på apsis.com.

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Technical Consultant - API , Data Management med placering Malmö

IT-strateg
Läs mer Aug 9
Technical Consultant - API, Data management for APSIS in Malmö!

We are looking for a solution driven technical member to join the APSIS API and Data Management team. We are expanding and welcome you to join us! Working as a Technical Consultant at APSIS you will be a member of a highly driven and competent team at our headquarters in Malmö. We offer you an exciting work in a flexible environment with new challenges. For the right person there are great possibilities!

What you will work with

As a Technical Consultant, you will work closely with our clients and partners to support their API integration with APSIS software platforms. You will perform technical and strategic consultation and ongoing daily support.

Another responsibility is to ensure that each customer is equipped with the right knowledge to get the most out of APSIS web services. You will be the expert within API and Data management area. In your daily work you will secure implementations, both in terms of technical capabilities and data optimization. You will be a part of a project team as well as managing your own internal projects.

What are we looking for

We think that you are a self- and result driven person with a positive customer service attitude. You are a doer that thrives in an open and challenging environment.

Too succeed in this role we believe that you have at least 1 year of relevant work experience. You have knowledge within REST web services and of MS and a basic understanding of programming and scripting. You need to be fluent in Swedish (both written and spoken) and have good communication skills in English. Other languages are a bonus since our clients are found all over the world.

As a person we see that you are communicative, disciplined, self-gong and structured. You enjoy challenges, solving technical problem and to work in a high-speed environment

For the right person this is an inspiring and challenging position working with a high achieving team and with a variety of different types of organizations.

This position is located in Malmö. There will be some occasionally travelling to our other offices, as well as to our customers' sites, primarily in the Nordics.

Contact and application

In this recruitment we cooperate with Experis. To apply or to ask questions regarding the position, please feel free to contact recruitment consultant Annette Björkquist-Åhstedt on +46 42 371 607 or via mail annette.bjorkquist-



Please apply as soon as possible as we are handling applications on a continuous basis.

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Norwegian speaking Technical Support Professional to our Nordic team

Kundtjänstmedarbetare
Läs mer Jul 16
You will be answering questions, advice and provide information to our clients about how to use the APSIS products, extensions and packages in the customer context. You will be working with a wide and varied customer base and your goal is to provide extraordinary service to them. Apart from technical advice and guidance, you will bridge the organization with the ambition to be the client advocate ensure customer happiness.

You are an ideal candidate if you are a problem-solver, who likes to work in a fast paced international environment. You think it is exciting to learn about new software. Over time you will be expected to take ownership of your area of work and become a trusted advisor to clients about our system’s email marketing functionalities. Other necessary skills:

Fluency in Norwegian and English (you will communicate with clients over phone and mail)
Fluency in Swedish will be an advantage.
Fast learner and willingness to learn new skills
Interest in learning about IT, new software or marketing tools.
Previous experience from a Technical Customer Service is a plus.
Other languages will be an advantage.

At APSIS, we believe in enabling great marketing for our customers. As the leading provider of marketing solutions in the Nordics, our goal is to enable and simplify the workloads of our 6000 global clients every day. We do this by creating simple yet scalable tools within digital marketing, including data management, targeted emails, lead management and e-commerce recovery. At the end of the day, it all comes down to one thing: our clients’ marketing success is our success. And we’re proud to be there for them, every step of the way. ...Intrigued? Find out more at apsis.com.

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Junior CRM Integrations Consultant med placering Malmö

IT-strateg
Läs mer Jun 29
Junior CRM Integrations Consultant - Professional Tech Services

Do you want to join a growing company? We are looking for a customer oriented member to join our exciting CRM integrations team. Apsis provides multiple ways to connect our customer's systems (CRM, CMS etc) with the Apsis marketing platform. The hands down easiest way to integrate a CRM with Apsis Pro is to use one of our pre-built integrations so that no development is needed by the customer. However, the integration needs to be configured during implementation and supported once it is up and running and that's where you come in.

What you will work with

In the role as a junior CRM Integrations Consultant, you will help customers with their existing integrations towards Apsis by providing email and phone support, assist the senior implementation consultants during the implementation projects and make sure that the documentation is up to date.

To support our customers, you also act as an advisor in strategical marketing best practice, related to their integrations. For more explicit marketing tasks, we have got a great consulting team who can back you up whenever needed.

What are we looking for

We think that you have a university degree or at least 2-3 years of relevant experience and an overall good technical understanding. If you have experience in consulting, project management and/or marketing it is a plus. You might have experience in, or are currently working within a CRM and/or digital marketing area, perhaps focusing on Dynamics CRM, Salesforce or other CRM systems as an Application Consultant or Super User. We expect you to be fluent in Swedish (written and spoken) and that you have good communication skills in English. Other languages are a plus since our clients are found all over the world.

As a person we think that you like troubleshooting and are keen to increase and share your knowledge of various technologies. You are well disciplined, self-going and structured who enjoys both working independently as well as in a team. We can also see that you are curious and thrive in personal meetings, have great client facing communication skills and are driven by learning and developing yourself.

We'd love to see you grow in your position and potentially taking on your own implementation projects in the future. If you have experience from project management and/or marketing, it is a plus. For the right person this is an inspiring and challenging position, working in a fast-paced working environment that constantly evolves.

This position is full-time and located in Malmö.

Contact and application

In this recruitment we cooperate with Experis. To apply or to ask questions regarding the position, please feel free to contact recruitment consultant Annette Björkquist-Åhstedt on +46 42 371 607 or via mail annette.bjorkquist-



Please apply as soon as possible as we are handling applications on a continuous basis.

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Technical Consultant - API , Data Management med placering Malmö

IT-strateg
Läs mer Jun 28
.Technical Consultant - API, Data management for APSIS in Malmö!

We are looking for a solution driven technical member to join the APSIS API and Data Management team. We are expanding and welcome you to join us! Working as a Technical Consultant at APSIS you will be a member of a highly driven and competent team at our headquarters in Malmö. We offer you an exciting work in a flexible environment with new challenges. For the right person there are great possibilities!

What you will work with

As a Technical Consultant, you will work closely with our clients and partners to support their API integration with APSIS software platforms. You will perform technical and strategic consultation and ongoing daily support.

Another responsibility is to ensure that each customer is equipped with the right knowledge to get the most out of APSIS web services. You will be the expert within API and Data management area. In your daily work you will secure implementations, both in terms of technical capabilities and data optimization. You will be a part of a project team as well as managing your own internal projects.

What are we looking for

We think that you are a self- and result driven person with a positive customer service attitude. You are a doer that thrives in an open and challenging environment.

Too succeed in this role we believe that you have at least 1 year of relevant work experience. You have knowledge within REST web services and of MS and a basic understanding of programming and scripting. You need to be fluent in Swedish (both written and spoken) and have good communication skills in English. Other languages are a bonus since our clients are found all over the world.

As a person we see that you are communicative, disciplined, self-gong and structured. You enjoy challenges, solving technical problem and to work in a high-speed environment

For the right person this is an inspiring and challenging position working with a high achieving team and with a variety of different types of organizations.

This position is located in Malmö. There will be some occasionally travelling to our other offices, as well as to our customers' sites, primarily in the Nordics.

Contact and application

In this recruitment we cooperate with Experis. To apply or to ask questions regarding the position, please feel free to contact recruitment consultant Annette Björkquist-Åhstedt on +46 42 371 607 or via mail annette.bjorkquist-



Please apply as soon as possible as we are handling applications on a continuous basis.

Ansök nu