Ework Group in Malmö need to strengthen our team and we are now looking for a new team member to join us as a Business Operations Partner.
The role
The Business Operations Partner role can shortly be described as an operational partner and coordinator in the Ework business. By having control over the consultant intake you will act closely to the business and handle both new and ongoing contracts and negotiations with suppliers and clients. You will handle ending assignments by extending them and negotiating for a win-win-win situation for all parties. We value the relationships and gain our consultants and clients trust by giving great service and tailored solutions as well as knowledge of market prices/trends. The role is a problem solver with a drive to constantly optimize and improve our processes, both internally and externally.
Role responsibilities
Some of the tasks within our operations that we are accountable for are:
Contracting of an already known consultant, where no selection process is needed.
Handle extensions of assignments and offboarding when needed.
When negotiating we strive to create win-win-win situation and ensure that every assignment is profitable.
Develop relation with buyers and consultants/suppliers during the assignment and seek to identify new business opportunities.
Have an overview over the delivery
We follow up on the client’s process, act as change agent and improve clients compliance.
Act according to frame agreement, business model and game plan.
Be proactive, strive to be involved as early as possible in the dialogues between client and consultant.
Be advisers regarding trends, market prices, contract length, our services etc
Be determined to ensure buyer- and consultant satisfaction in each ongoing assignment as well as strengthen the relationship with Ework
Case management and problem solving/improvement work together with all parties (client, supplier, other functions within Ework)
Act professional an do not delay issues that may arise during assignment.
Who are you and what do we think we are looking for?
We think you have at least 1 year experience from a similar role, working within service, B2B sales, business/private advising, building long term relationships, coordinating and improvement of processes.
You are service minded and not afraid to “pick up the phone” as networking and conducting dialogues come naturally to you. At the same time you enjoy working administrative and like to create order where there is chaos.
You like to work both independently and in teams, being responsible for your own portfolio of clients, cases and processes and at the same time have the support and guidance of a close team with whom you have daily check-ins with.
Sustainability is not just about recycling your garbage- for you it’s also about relationships, making things last in the long run. Improve in order for you to not need to work harder but smarter.
You are fluent both written and verbally in Swedish and English.
You are a team player, an initiator of things, a doer who is not afraid to admit when you are wrong or share your opinion and ideas when seeing things that could improve.
You strongly agree upon Ework’s shared values ????
Eager
We are eager to make things happen – and make things work. That is the basis of our work and a promise to ourselves. Being eager means that we never let ourselves be satisfied, rather we always strive to learn and better ourselves.
Professional
Being professional is to be fully engaged, committed and independent in our work. We take pride in the work we do and the value we add. We take responsibility for the quality in everything we deliver.
Alert
We are present, humble and responsive in every situation. With curiosity we explore our surrounding – we rethink, retool and reprioritize as we go.
Additional information
Location: Malmö, Sweden
Start date: September or upon agreement
If you are wondering about our recruitment process this how we anticipate it to go:
1. First contact with Talent Acquisition Partner Eleonora Holm Evgenikou
2. Meeting the hiring Manager Amanda Thulin and a Business Operations Partner from the team
3. Personality and cognitive tests
4. Second interview with Client Responsible and Market Unit Manager Kristina Hübsch
5. Reference check
6. Offer presentation and celebration! ????
Not the right fit for you? If you would pass the word onto someone you know, we would be more than happy!
Welcome with your application!
Ework Group is a market-leading and independent consultant provider operating in northern Europe, which focuses on IT, telecom, technology, and business development. Without having consultants employed, Ework can impartially match every assignment with the right competence from the whole market. Ework was founded in Sweden in 2000 and is now active in Sweden, Denmark, Norway, Finland, and Poland. The company has framework agreements with over 170 leading corporations in most sectors and has over 12,000 consultants on assignment.
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Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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