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Junior Cyber Engineer (Legal or Technology Profile)

Datasäkerhetsansvarig
Läs mer Dec 6
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
We now seek security and privacy engineers across multiple security domains that can help us build the future of a digital IKEA. Our ethos is security and privacy by design. We expect security and privacy to be a built-in quality aspect, not a bolted-on property.
About the Position
You will be joining the Cyber Engineering Team for the People and Business Support Domain. Our responsibility is to ensure privacy compliance in all ongoing IKEA Global product developments and third party procurements, by operationalising the IKEA strategy for Privacy by Design, data privacy impact assessments (DPIAs) and assessments into the development workflow. The privacy engineering leader will be the goto contact for the product teams with regards to privacy questions.
You will be responsible for carrying out day to day tasks in Cyber Domain. Including conducting risk assessments, DPIA’s, and securing Privacy by Design in the new digital organisation. You will be required to train IKEA co-workers, working with product teams during procurement, development and deployment, and carry out awareness initiatives.
As a privacy professional, you will also be expected to take on a bigger role in the team, by helping to train and guide the younger members, and act as project manager for the team members in bigger development projects which involves the Cyber Domain.
We are a new team within IKEA, and you will have plenty of opportunity to influence the ways of working and help develop best practices. As innovation is a part of the IKEA DNA, we encourage you to think new, and create space for you to bring your own innovative ideas to life.
What you bring to the table:
• Facilitation of workshops to conduct privacy assessments and supporting remediation activities for digital products and platforms.
• Innovative approaches to working with privacy and technology in the domain.
• Acting as a 1st line advisory service for day-to-day queries related to privacy (e.g., how to interpret data privacy requirements, assessment/ inventory queries, conflicts with local legal requirements, etc.)
• Ensuring the implementation of technical privacy controls for Group Digital spanning all technology capability areas.
• Supervising and training junior members of the team.
• Assist in data classification, and data management initiatives, and drive the privacy agenda for this within the domain.
• Do privacy awareness initiatives within the domain.
You will have plenty of opportunity to learn and to improve your profile within both privacy and information security, and you will receive training relevant to your area and for qualifying you in other areas.
Your background
You have a background in either legal privacy or information security, and you have been working with privacy for at least 4 – 5 years. Preferably you have experience in technical compliance aspects of privacy, with conducting DPIA’s and/or working with Privacy by Design or other technical privacy requirements. Or perhaps you have other experiences working on privacy risk management and compliance.
You have a passion for technology, privacy laws and information security, and a willingness to work with privacy in the zone between law and technology, to learn more, and to help IKEA evolve these areas.
It is an advantage if you have a privacy certification such as CIPP/E, CIPT or CIPM, or have received other documented trainings in privacy. It is furthermore an advantage if have information security certifications, such as CISA, CISM, Security+ etc.
It is advantageous if you have experience in:
• Privacy laws, directives, regulations and standards.
• Knowledge and experience of the Operational Privacy domain and best practices in technical privacy design and implementation.
• Knowledge of Digital Technology relevant to information security and privacy across different kinds of technology (cloud, artificial intelligence, surveillance, IoT etc.).
• IT development processes
• Effective communication and stakeholder management
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in data privacy and security on a multi-national stage.
More information and contact details
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
Your internal title in the organization will be junior Cyber Engineer. This position is placed in Malmö. The selection process will take place continuously.

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Senior Digital Experience Writer

Systemförvaltare
Läs mer Dec 1
WHO YOU ARE
You’re a word lover with a passion for digging deep into the details of why and how messaging works.
You’re a classic creative type with lots of ideas, but also a team player who understands that a clear strategy, well-defined roles and proper planning are a key part of any successful, collaborative digital process.
You’re a digital native who loves to stay up to date on trends—and an armchair psychologist who enjoys figuring out how people think and what drives their behavior.

And finally, you’re a flexible optimist who thrives on change, is comfortable speaking your mind, loves to influence people and processes, and always looks for the win!
WHAT YOU'LL BE DOING DAY TO DAY
As a Senior Digital Experience Writer, you’ll bring the unique IKEA voice to life for billions of digital customers around the world. You’ll lead and advocate for human-centered content practices and craft compelling copy for our digital customers—inspiring, informing and guiding them throughout their digital experience across multiple platforms. You’ll partner with other digital content experts to drive strategies and approaches, and support the broader Group Digital organization, working within a highly collaborative environment including coworkers from Digital Experience, Product, Engineering, Data and Business teams.
Here’s a sampling of expectations for your role as a Senior Digital UX Writer:
You’ll craft and direct copy and content to ensure accessibility, inclusivity, and consistency of brand voice across multiple experiences and products. From large initiatives to smaller, quick-turn projects, you’re willing to dive in and get the job done.
In close collaboration with Experience Design Researchers and/or Product UX Designers, you’ll plan and contribute to content initiatives, guide the documentation of our brand voice, oversee our published copy, and help refine the processes that make it all possible.
As a natural leader, you’ll provide direction and craft mentorship to assist in the development of the Digital Experience Writers and others as required. You’ll facilitate and drive content-focused, human-centered workshops and other co-creative methods for teams throughout the IKEA digital landscape. And ultimately, you’ll improve our content by working closely with various teams and stakeholders to create strong, vital copy across a variety of digital touchpoints.

TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda to transform IKEA into the world´s leading multichannel home furnishing company. While our current Digital Transformation is allowing us to create new ways to meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future looks like. We are advocates for equality, diversity and inclusion in everything we do.
The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.
Five principles guide us:
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

We are building the entire Digital Experience Design organization from scratch and need passionate co-workers to help drive IKEA into the future. Join us to start the journey of a lifetime!
Our organization has co-workers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia. The team of content strategists and UX writers is based in both Malmö and Amsterdam.
This role reports to the Head of Digital Experience Content and is placed in Malmö. Please note that we accept applications only in English.

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Digital Experience Writing Manager

Systemförvaltare
Läs mer Nov 30
WHO YOU ARE
You’ve been called a a Copy Chief or a Creative Director at various times in your career, and you have a top-notch understanding of digital messaging. You started out as a copywriter but now you’re a seasoned team leader who hires, leads and mentors UX and digital optimization writers as they create amazing work.
You’re a word lover with a passion for digging deep into why and how content works. Copy and grammar errors don’t get past you. You understand the difference between a brand attribute and a tone of voice, and you know why they both matter.
You’re a classic creative with lots of ideas, but also a team player who understands that a clear strategy, well-defined roles and proper planning are a key part of any successful, collaborative digital process.
You’re not a project manager, but you have an innate sense of how to scope creative work. You enjoy the details of managing a large and busy project pipeline and helping clear obstacles for your team.
You know how to give and take constructive, helpful feedback. You love editing other writers’ work, helping them convey a unique voice with ease and consistency.
You’re a flexible optimist who thrives on change, is comfortable speaking your mind, loves to influence people and processes, and always looks for the win!

WHAT YOU'LL BE DOING DAY TO DAY
As a Digital Experience Writing Manager, you’ll bring the unique IKEA voice to life for billions of digital customers around the world. You’ll lead and advocate for human-centered content practices and craft compelling copy for our digital customers—inspiring, informing and guiding them through their experiences across multiple platforms. You’ll partner with other content experts to drive strategies and approaches and support the broader Group Digital organization, working within a highly collaborative environment including coworkers from the Design, Product, Engineering, Data and Business teams.
Here’s a sampling of expectations for your role as a Digital Experience Writing Manager
You’ll craft and direct copy and content to ensure accessibility, inclusivity, and consistency of brand voice across multiple experiences and products. From large initiatives to smaller, quick-turn projects, you’re willing to dive in and get the job done.
In close collaboration with Experience Design Researchers and/or Product UX Designers, you’ll plan and contribute to content initiatives, guide the development and documentation of efficient cross-functional processes, oversee our published copy, and help elevate the IKEA brand.
As a natural leader, you’ll provide direction and craft mentorship to assist in your team’s development. You’ll facilitate and drive human-centered, content-focused workshops and other co-creative methods. And ultimately, you’ll improve our content by working closely with various teams and stakeholders to create strong, vital copy across every touchpoint.

TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda to transform IKEA into the world´s leading multichannel home furnishing company. Our current Digital Transformation is allowing us to create new ways to meet and interact with our customers and co-workers, and our Digital Experience Design team is responsible for shaping future experiences. We are advocates for equality, diversity and inclusion in everything we do.
The team has a clear vision: to lead IKEA’s shift to a more human-centric future by designing meaningful, inclusive experiences for the many customers and co-workers.
Five principles guide us:
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

We are building the entire Digital Experience Design organization from scratch and need passionate co-workers to help drive IKEA into the future. Join us to start the journey of a lifetime!
This role reports to the Head of Digital Experience Content; our team is based in both Malmö and Amsterdam and this role can be located in either of those locations. Our organization has co-workers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia. Please note that we accept applications only in English.

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Digital Experience Content Strategy Manager

Systemförvaltare
Läs mer Nov 30
WHO YOU ARE
You’re a leader in the evolving Digital Content Strategy discipline, with extensive experience in directing and operationalizing digital content strategy in an omnichannel setting.
You’re an advocate of human-centred content methods and approaches and feel comfortable teaching, socializing and managing cross-functional teams as they move toward human-centricity.
You are a people-leader with the experience to hire, lead and mentor content strategists as they enable and create amazing work in a complex setting.
You’re a true believer in the power of content, and you have spent much of your career inspiring, educating and guiding teams to adopt best practices in their work.
You have experience crafting and sharing an inspiring vision for how content is brought to life, from discovery to analyzing requirements to putting resources in place to drive efficient, effective work.
You have extensive knowledge of changing digital trends and you continually benchmark your team’s work against industry-leading, content-led brands, in order to validate and improve deliverables.
You have deep experience working in an agile, highly collaborative team of product, tech and data co-workers and know how to advocate for best practices throughout the content lifecycle.
You’re a flexible optimist who thrives on change, loves to influence people and processes, and always looks for the win!
WHAT YOU'LL BE DOING DAY TO DAY
As Content Strategy Manager, you’ll drive the content strategy to help billions of customers around the world create a better everyday life at home. You’ll lead and advocate for human-centered content practices, create an operational vision and drive the activation of a range of content strategies. In this highly collaborative role, you’ll share responsibility with the Content Strategy Principals to model healthy collaboration and grow the team’s profile and output.
Here’s a sampling of expectations for your role:
You’ll partner with other DXD Content Leaders to drive strategies and approaches to operationalize and elevate our team’s work and ensure content strategy is an integral part of the product and design process. Your wider network will include coworkers from the UX, Product, Engineering, Data and Business teams.
As a natural leader, you’ll provide direction and mentorship to assist in the team’s development. You’ll plan strategy-related work and eastablish a unified view of content strategy requirements and dependencies between strategists, and between the content team and other teams.
You’ll develop ways of working to ensure accessibility, inclusivity, and consistency across multiple experiences and products. From large initiatives to smaller, quick-turn projects, you’re willing to dive in and help your team get the job done.
In close collaboration with Experience Design Researchers and/or Product UX Designers, you’ll contribute to content initiatives, analyze requirements, plan resources, guide the development of efficient cross-functional processes, share responsibility for documentation and education around best practices, and help elevate the IKEA brand.
TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda to transform IKEA into the world´s leading multichannel home furnishing company. Our current Digital Transformation is allowing us to create new ways to meet and interact with our customers and co-workers, and our Digital Experience Design team is responsible for shaping future experiences. We are advocates for equality, diversity and inclusion in everything we do.
The team has a clear vision: to lead IKEA’s shift to a more human-centric future by designing meaningful, inclusive experiences for the many customers and co-workers.
Five principles guide us:
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

We are building the entire Digital Experience Design organization from scratch and need passionate co-workers to help drive IKEA into the future. Join us to start the journey of a lifetime!
QUESTIONS AND SUPPORT? LET'S CONNECT!
This role reports to the Head of Digital Experience Content; our team of content strategists and UX writers is based in both Malmö and Amsterdam. Our organization has co-workers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia. Along with a CV, please submit a portfolio of signature content strategy projects or initiatives you have led and contributed to. Also note that we accept applications only in English.

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(SENIOR) CYBER ENGINEER, CUSTOMER DOMAIN - CYBER SECURITY, GROUP DIGITAL

Säkerhetsansvarig, IT
Läs mer Nov 26
WHO YOU ARE
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multinational stage.
You bring one or more of the following competences to the table:
You can independently deliver high-quality code and find solutions to challenges.
Strong understanding of information security, data privacy & data ethics within the domain of digital commerce
Consider data to be the starting point for solving (almost) any business problem. Loves to visualize data and to tell compelling data stories to product team
Passionate about the possibilities of Data security & Analytics and the value it can generate for business
Have a deep understanding of technical cyber security?technologies and modern security concepts.
Hands on experience of working with security activities in Secure SDLC
You are experienced with REST API-programming, preferably in NodeJS, JavaScript, and Kotlin.
You are experienced in developing cloud native workloads, Google Cloud Platform in particular, but all cloud competence is welcome.
You have knowledge on integrating different cyber security capabilities and enabling automated responses.

We believe that you also have a good understanding of security in a broader context:
Knowledge of the Secure Software Development Life Cycle (SSDLC)

o Threat Modeling
o Secure code review
o Data security
o Software composition analysis
o DevSecOps process
o Extensive knowledge of and code to derive insights from large datasets in order to solve real-life, fast-paced business problems
Certification such as CISSP, CISM, CEH or OSCP, or have received other documented trainings in the security field.
WHAT YOU'LL BE DOING DAY TO DAY
You will be joining the Cyber Engineering Team for the Customer Domain.
Our responsibility is to enable and support our engineering teams to systematically work with security and privacy, by operationalizing the IKEA strategy for Security & Privacy By Design. We support the engineering teams by translating security and privacy findings into actionable risks which they can use to make informed and conscious decisions.
As a (senior) cyber engineer, you will also be expected to take on a bigger role in the team, by helping to train and guide the younger members, and act as project manager for the team members in bigger development projects which involves the Cyber Domain.
We are a new team within IKEA, and you will have plenty of opportunity to influence the ways of working and help develop best practices. As innovation is a part of the IKEA DNA, we encourage you to think new, and create space for you to bring your own innovative ideas to life.
QUESTIONS AND SUPPORT? LET'S CONNECT!
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
Your internal title in the organization will be Senior / Cyber Engineer. This position is placed in Malmo, Sweden. The selection process will take place continuously.
For more information about the position, please contact our recruiter Pietro Mattei, Pietro.Mattei@ingka.ikea.com

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SENIOR CYBER ENGINEER (LEGAL OR TECHNOLOGY PROFILE)

Datasäkerhetsansvarig
Läs mer Nov 26
WHO YOU ARE
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
We now seek security and privacy engineers across multiple security domains that can help us build the future of a digital IKEA. Our ethos is security and privacy by design. We expect security and privacy to be a built-in quality aspect, not a bolted-on property.
You have a background in either legal privacy or information security, and you have been working with privacy for at least 4 – 5 years. Preferably you have experience in technical compliance aspects of privacy, with conducting DPIA’s and/or working with Privacy by Design or other technical privacy requirements. Or perhaps you have other experiences working on privacy risk management and compliance.
You have a passion for technology, privacy laws and information security, and a willingness to work with privacy in the zone between law and technology, to learn more, and to help IKEA evolve these areas.
It is an advantage if you have a privacy certification such as CIPP/E, CIPT or CIPM, or have received other documented trainings in privacy. It is furthermore an advantage if have information security certifications, such as CISA, CISM, Security+ etc.
It is advantageous if you have experience in:
Privacy laws, directives, regulations and standards.
Knowledge and experience of the Operational Privacy domain and best practices in technical privacy design and implementation.
Knowledge of Digital Technology relevant to information security and privacy across different kinds of technology (cloud, artificial intelligence, surveillance, IoT etc.).
IT development processes
Effective communication and stakeholder management

You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in data privacy and security on a multi-national stage.
YOUR RESPONSIBILITIES
You will be joining the Cyber Engineering Team for the People and Business Support Domain. Our responsibility is to ensure privacy compliance in all ongoing IKEA Global product developments and third party procurements, by operationalising the IKEA strategy for Privacy by Design, data privacy impact assessments (DPIAs) and assessments into the development workflow. The privacy engineering leader will be the goto contact for the product teams with regards to privacy questions.
You will be responsible for carrying out day to day tasks in Cyber Domain. Including conducting risk assessments, DPIA’s, and securing Privacy by Design in the new digital organisation. You will be required to train IKEA co-workers, working with product teams during procurement, development and deployment, and carry out awareness initiatives.
As a senior privacy professional, you will also be expected to take on a bigger role in the team, by helping to train and guide the younger members, and act as project manager for the team members in bigger development projects which involves the Cyber Domain.
What you bring to the table:
Facilitation of workshops to conduct privacy assessments and supporting remediation activities for digital products and platforms.
Innovative approaches to working with privacy and technology in the domain.
Acting as a 1st line advisory service for day-to-day queries related to privacy (e.g., how to interpret data privacy requirements, assessment/ inventory queries, conflicts with local legal requirements, etc.)
Ensuring the implementation of technical privacy controls for Group Digital spanning all technology capability areas.
Supervising and training junior members of the team.
Assist in data classification, and data management initiatives, and drive the privacy agenda for this within the domain.
Do privacy awareness initiatives within the domain.

TOGETHER AS A TEAM
We are a new team within IKEA, and you will have plenty of opportunity to influence the ways of working and help develop best practices. As innovation is a part of the IKEA DNA, we encourage you to think new, and create space for you to bring your own innovative ideas to life. You will be an important part of a growing team within a large global privacy and security organization.
You will have plenty of opportunity to learn and to improve your profile within both privacy and information security, and you will receive training relevant to your area and for qualifying you in other areas.
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
APPLY NOW!
Your internal title in the organization will be Senior Cyber Engineer. This position is placed in Amsterdam or Malmö, Sweden. The selection process will take place continuously.
This ad is for multiple positions.
For more information about the position, please contact the Hiring Manager, Laurits Ketscher, laurits.ketscher@ingka.ikea.com. If you have any questions about the recruitment process you are welcome to contact Recruitment Specialist Pietro Mattei, Pietro.mattei@ingka.ikea.com
Thank you!

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CYBER ENGINEER, TECHNOLOGY SERVICES, CYBER SECURITY, GROUP DIGITAL

Säkerhetsansvarig, IT
Läs mer Nov 26
WHO YOU ARE
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
We now seek security and privacy engineers across multiple security domains that can help us build the future of a digital IKEA. Our ethos is security and privacy by design. We expect security and privacy to be a built-in quality aspect, not a bolted-on property.
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in data privacy and security on a multi-national stage.
What you bring to the table:
Understanding of information security, risk and data privacy within the domain of digital commerce
Have an understanding of technical cyber security?technologies and modern security concepts
Experience in providing security advice for infrastructure services such as Cloud Solution, Database Services, Identity Services, Application Security etc.
The ability to contextualize security
Innovative approaches to working with security and technology in the domain.
Acting as a 1st line advisory service for day-to-day queries related to cyber security

Background
A passion for working within the cyber security filed
Ability to drive cyber security posture improvements
Experience with secure design and security engineering
Hands on experience of working with security activities in SSDLC
Have previous experience working in cyber security organizations. Ideally interfacing with different business stakeholders on a regular basis.
Have an analytical and data driven mindset

It is advantageous but not required if you have:
Knowledge in continuous delivery/continuous integration processes and procedures including critical security considerations in automated workflows
Understanding of Zero Trust
Understanding the agile ways of working
Effective communication and stakeholder management

You will have plenty of opportunity to learn and to improve your profile within both security and privacy and you will receive training relevant to your area and for qualifying you in other areas.
WHAT YOU'LL BE DOING DAY TO DAY
You will be joining the Cyber Engineering Team for the Technology Services Domain.
Our responsibility is to enable and support our engineering teams to systematically work with security and privacy, by operationalizing the IKEA strategy for Security & Privacy By Design. We support the engineering teams by translating security and privacy findings into actionable risks which they can use to make informed and conscious decisions.
Technology services is the domain supporting the wider Ingka digital landscape with shared services including, Identity and access management, Core Digital infrastructure (Cloud Hosting, Data Center, Operational Intelligence, Datacenter & Platforms, Networking), Data, Integration & Middleware, Engineering Services, Digital Workplace and Service Management & Operation.
You will be working with one of the service areas Identity and Access Management or Data Integration & Middleware, responsible for carrying out day to day tasks in the service area and provide technical design and architecture advice to internal engineering teams. Including risk assessments, threat modeling, SSDLC activities, implementation of our internal controls framework.
We are a new team within IKEA, and you will have plenty of opportunity to influence the ways of working and help develop best practices. As innovation is a part of the IKEA DNA, we encourage you to think new, and create space for you to bring your own innovative ideas to life.
QUESTIONS AND SUPPORT? LET'S CONNECT!
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
This ad is for a more than one position.
This position is placed in Malmö. The selection process will take place continuously.

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CYBER ENGINEER, INCIDENT RESPONSE, CYBER SECURITY, GROUP DIGITAL

Säkerhetsansvarig, IT
Läs mer Nov 25
WHO YOU ARE
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multinational stage.
We believe that you are passionate to drive, explore and understand how things are built and how they break. Where theoretical knowledge helps you, it is backed up by practical skills learned and honed beyond what can be taught. You excel when confronted by an open-ended situation. You have powerful analytic capabilities as well as an ordered and structured approach to problem solving. You are pragmatic and ensure that we enable business to flourish, today and tomorrow.
To be successful in the role, we expect that you have a proven track record with 5+ years working in security operations, preferably in one or more roles in a SOC. You have a strong technical background, possibly with developer skills relevant for incident response. We also believe you have the capability to communicate to stakeholders in a clear and concise way, verbally as well as written. We trust that you are used to managing highly confidential information and act with a strict level of professional discretion
You bring one or more of the following competences to the table:
You can lead the response to security and privacy incidents across IKEA globally.
You are used to working with numerous stakeholders to ensure proper response actions are taken and that regulatory related activities are executed as required.
You have strong technical knowledge and want to drive the enhancement of our incident response capability.
You thrive in high-pressure situations and think like both an attacker and defender.
You have experience in developing detection capabilities that are informed by attacker techniques, tactics and procedures.
You have experience in developing automated response actions and playbooks.

We believe that you also have a good understanding of security in a broader context:
Security in the Cloud

- Cloud native security frameworks and controls
- Hands-on experience of building large-scale, secure cloud-based solutions
- Cryptography
Compliance and audit

- Laws & Regulations (e.g., GDPR, PCI-DSS, China CSL etc.)
- Systematic work with internal frameworks
- Large-scale co-ordination of technical teams
Knowledge of the Secure Software Development Life Cycle (SSDLC)

You are required to have a good understanding in agile fundamentals and be inspired by working in a product-oriented organization.
WHAT YOU'LL BE DOING DAY TO DAY
You will be joining our detect & respond team within Ingka Group. We are working according to the agile principles and can promise great teamwork and collaboration. We are responsible for our security detection capabilities, security, and privacy incident response globally, our internal penetration testing capability and our responsible disclosure and bug bounty program (bugs.ikea.com).
The focus for this position is to join our incident response team. You will join our efforts to advance our SOC and incident response capabilities. You will work closely with colleagues in developing our detection processes and controls.
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we can attend both trainings and conferences.
What we can offer you
Opportunities to have global impact with your work
An international team of great colleagues to learn with and from
Continuous learning (we aim to spend 20% of our working time on learning)
Flexible and friendly working environment in a truly value-based company
Relocation support where applicable

This job advertisement is for a single position.
This position is placed in Malmö. The selection process will take place continuously.
TOGETHER AS A TEAM
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
We are very much looking forward hearing from you! Thank you!

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Group Function Financial Controller

Financial controller
Läs mer Nov 22
WHO YOU ARE
Do you enjoy working in an ever-changing environment, where finding new solutions and welcoming changes will be a part of your everyday life? Welcome to Group Digital Financial Controlling! For us, adapting is key to succeed in supporting our stakeholders in the best possible way. As our next controller, building great relationships with your stakeholders is something that comes naturally, and you care to create a great collaboration with the organization you support. Here, we believe that you bring experience from working in a global and complex organization (preferably with English as an everyday language).
As a person, you are a self-starter that can find the answers and work methods even when the framework is a bit unclear. Your positive energy and drive to find solutions will help you in getting the work done! Of course, we are keen to find a controller that is accurate and gets the figures right – but we also believe that you can look at the big picture. And, of course, you share and live the IKEA culture and values. You see things a little differently. So do we.
As the role is a bridge between accounting and the business stakeholders, we would love to see that you have experience from working within both these areas. Furthermore, you have good knowledge of accounting and financial reporting rules, along with International Financial Reporting Standards (IFRS) and General Accepted Accounting Principles (GAAP).
In this role it would also be preferable if you have advanced excel knowledge, experience of Power Bi and/or IBM Cognos TM1.
To be successful in this role you have a bachelor’s/master’s degree within accounting/finance/economics and you bring more than 5 years with increased responsibility in accounting & reporting, controlling, consolidation & management reporting as well as internal controls set up and reporting.
YOUR RESPONSIBILITIES
As a Group Function Financial Controller (at Group Digital), you will lead, steer and support the overall Ingka financial reporting, that is beneficial to people & planet and adds value to our assets, securing profitable growth and financial independence.
You will provide accounting & reporting services, with a strong compliance framework and effective governance, in order to enable entrepreneurship and safeguard our people, customers and businesses.
More specifically, this means you will:
• set up and maintain the financial structures to follow-up cost and performance and support decision making in line with global frameworks
• work closely together with Business Navigation to create insight in costs and performance and support business steering
• perform variance analysis, review and challenge reported actuals and forecasts and provide first level of commentary
• coordinate the budget, forecast and cost follow up of the Group and Service Functions including preparation of management reporting
• be responsible for an efficient and effective management/service fee recharging process (calculation, recharging, agreements etc)
• ensure relevant, complete, accurate and timely Accounting, Financial and Management reporting based on standard global frameworks and local legal requirements
• work with the Group framework teams and functional leadership to minimise deviations from standard global frameworks for business needs and compliance reasons and secure effective ways of working
• contribute to global projects to develop financial operations and reporting
• document internal financial controls and review of effectiveness
• secure and maintain a connection with and between core areas, business owners, group functions and process teams within the Ingka Group
The main location for the role is in Malmö, but Helsingborg could also be an option. You will report to a Group Function Financial Controlling Team Leader.
ABOUT THIS WORK AREA
Our purpose is to enable business transformation and secure Ingka Group long term profitable growth and independence through financial steering and decision support, operational excellence and compliance.
The Ingka Group is a world leader in the home furnishing business. We are a strategic partner and the largest franchisee of the IKEA franchise system, owning and operating 367 IKEA stores and digital touchpoints in 30 markets. We are a value driven company with a passion for life at home and a vision to create a better everyday life for the many people.

Warmly welcome with your application through our job portal!

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BUSINESS OPERATIONS LEADER, GROUP DIGITAL (OFFICE OF THE CTO)

Projektledare, IT
Läs mer Nov 22
YOUR RESPONSIBILITIES
As a Business Strategy and Operations Leader, you will be working closely with Chief Technology Officer and the Digital Technology Leadership team towards translating conceptual design and strategic thinking into operational plans and practice. As a core member of the Digital Technology Leadership team, you will help driving the strategy, process and solutions agenda for Technology Organization in Group Digital.
The Business Strategy and Operations Leader needs to be a visionary thinker and a proven track record of results, growth, and leadership ability in working with Technology organizations. It will require forging a new path, navigating and influencing key stakeholders to constructively challenge current practices, conventional wisdoms, and accepted ways of doing things. At the same time, s/he will have significant business, operational, and digital experience which supports bridge building, integration, and collaboration. S/he will be responsible for defining agile ways of working, governance, and processes within the IKEA business model to deliver the right solutions to realize its business ambitions.
This role will ideally be based in Malmo, Sweden which is across the bridge from Copenhagen, Denmark.
You, together with your team will be responsible for:
Strategy & Portfolio Management
Take the lead in working with the Technology Leadership team to create, consolidate and review the strategy for the Digital Technology Organization
Facilitate the development of functional plans/strategies in close co-operation with the Functional/Domain leadership team and ensure their alignment with Ingka/Digital-wide strategic landscape
Define and provide assist with building the strategy and outlining the business cases for new business venture / products / capabilities not directly attributable to existing Domain setups. Also help incubate the delivery framework and first prototypes before folding a plan to incorporate into the domain streams
Facilitate alignment of different topics within the Digital Technology organization with the broader Digital and/or IKEA (Inter or Ingka) organization
Collaboratively steer, coordinate and prioritize cross-functional strategic priorities, support and track the implementation of key initiatives as required
Develop and deliver key initiatives to drive business performance, improvements, and innovations within function/area
Step-In to drive projects and initiatives on behalf of the digital technology leadership team (as required)
Plan, schedule, monitor and reports on activities related to complex initiatives, ensuring that there are appropriate and effective governance arrangements, supported by comprehensive reporting and communication

Transformation & Communications (in close collaboration with People & Culture, Comms)
Together with People & Culture and Communications team – drive the operational delivery of transformation initiatives and efforts, including team culture, team engagement, team effectiveness, focus and transparency, and learning activities
Lead the creation of on-point and engaging digital content for our preferred channels (SharePoint, Teams & Slack, Yammer, Virtual events, and huddles, etc.)
Provide transparency of the execution status of the above for senior management and build strong bridge to the Communications team
Identifying, piloting and evaluating efficient and innovative resourcing concepts for the Tech Hubs at key locations to ensure the availability of flexible, skilled and engaged workforce

Data Analysis and Reporting
Support the CTO and the Technology leadership with insights, data and numbers to be able to make fact-based business decisions
Collaborate closely with the Domains and different parts of the technology organization to be able to bring together the different data points required through the business cycles
Become the custodian for the existing analytics and reports but also curious and entrepreneurial to keep challenging the status quo and bringing new opportunities to add value to tracking the performance of the technology organization

People Leadership
Lead, coach and develop co-workers to promote growth and secure a high performing team (in your function and also across Technology Org)
Stand-In for the CTO and/or other members of the Digital Technology Organization on as required basis into the forums / board / committees
Work closely with the P&C to help shape and transform the Digital Technology organization to be the team of choice by keeping everyone highly engaged, connected, informed and with a growth mindset

Knowledge, Skills and Abilities to succeed in this role:
Good project management and communication skills with proven track record (at least 10+ years) in creating structure in an organization going through Digital transformation, yet with an agile mindset
Proven analytical skills and experience in making decisions based on both hard and soft data. Decisive, able to think strategically with the big picture on hand and attention to detail where needed, understanding the impact on the organization
Experience in working in projects and preparing presentations for operational and strategic topics (experience with boards and c-level is a plus)
Strong influencing skills, with ability to build trustful relationships and hold stakeholders accountable on any level (junior team members or senior management)
Ability to find new ways of doing things, stimulate creative ideas and perspectives that add value. Experience as entrepreneur, start-up or consulting is a plus
Strong business acumen and a strategic and commercial mind-set. Prior experience with building and presenting business cases is a plus
Understanding of Digital as an integrated part of the business and experience from previous digital transformations
Excellent written and verbal communication skills, with the ability to engage and communicate with senior business-leaders
Experience in Supplier and procurement management will be an added advantage

Requisite Education and Experience/Minimum Qualifications:
Degree with focus on Business Administration or related areas/equivalent combination of education and experience
Minimum 10+ years of project management experience within Corporate environment and/or in the consulting industry
Prior experience in a Consulting industry, Start-Up and/or as an entrepreneur is a plus
Degree in PMP, PROSCI is a plus

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Machine Learning Engineer, Customer domain Group Digital, Ingka Group

Systemutvecklare/Programmerare
Läs mer Nov 15
WHO YOU ARE
IKEA is taking huge steps in its digital transformation and our Machine Learning Engineers are working in cross-functional teams to transform IKEA into a more data driven company by building state-of-the-art data products.
You like solving hard problems with code. You are not afraid to innovate to find a better answer. And you like working on state-of-the art technologies. All the while you solve real problems for IKEA customers and co-workers.
You are a hands-on Machine Learning Engineer who can build great products.
You will join a diverse team within Data & Analytics consisting of data analysts, data scientists, data engineers, ML engineers and data stewards based across Sweden, Netherlands and Spain.
Our diverse and global team within Data & Analytics is growing even more and we would love to talk with you, if you recognize yourself in some of the following:
Strong knowledge about and practical experience with designing, building and implementing machine learning solutions at scale, especially in a commercial setting (MLOps including monitoring, A/B testing, model life cycle maintenance)
Extensive software development skills (Python, packaging, testing and CI/CD)
Broad knowledge of cloud-based tools and practices for building, scalable hosting and maintaining machine learning systems (for instance AI Platform, Vertex AI, Airflow, Kubeflow). And curious to learn the ones you don’t know yet!
Broad knowledge of collaborative software engineering practices (Git, Agile, DevOps)
A team player who takes ownership, builds cross-functional relationships with peers and loves sharing knowledge with more team members
A curious world class problem solver who wants to keep learning
An educational background in engineering, computer science or a related field
This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.

The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU'LL BE DOING DAY TO DAY
This role will find a home in our Customer Domain meaning that the majority of the work will focus on making the IKEA experience better for our customers.
Concretely, this Machine Learning Engineer role will be driving the development of machine learning products for our customer meeting points (ikea.com, IKEA App, Store). The Machine Learning Engineer will not only be expected to work hands-on with data pipelines and logic, but will also be a thought partner on questions like:
How can we build, maintain and test scalable machine learning infrastructure and solutions that enable the transformation of IKEA into a data driven company?
How do we build monitoring and feedback loops for production machine learning solutions, both online and batch?
What user needs do we prioritise first, making the optimal choice between quick business impact and building for the future?
What data solutions and mindsets should we evolve to empower not only our Data Analysts/Engineers/Scientists/Stewards, but all co-workers?
How do we coach and develop our junior team members to become world class Machine Learning Engineers?

Perhaps you have your own ideas on problems to solve? Our ultimate goal is to create a better everyday life for the many people by creating a unique partnership with each customer. To do so, we want to give customers the most beneficial offer for them, exactly when they need it, and support them throughout their journey with IKEA in the best way possible.
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product, Design. The teams design, implement and deploy products that help to solve these kinds of problems. Your job will be a mix of translating business needs into data products, designing data solutions for scale, coaching other data engineers – and of course writing code.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive.
As part of IKEA’s journey to strengthen our digital capabilities, we are building a Data & Analytics function. This team is working on problems across the company, ranging from customer modelling, pricing, online shopping, visual intelligence to logistics optimization.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about building models, but also about learning and having fun together.
WHAT WE CAN OFFER YOU
Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other specialist teams.
Opportunities to have global impact with your work.
Flexible and modern tools: we deploy mainly on Google Cloud Platform (and other cloud providers like Azure, Ali etc. when needed)
We use a lot of open source tools across the board.
We use the latest programming languages Python, Java/Scala, Go, Rust
Hardware and OS of your choice.
A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics).
Continuous learning (we aim to spend 20% of our working time on learning).
Flexible and friendly working environment.

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(Senior) Data Engineer, People Domain Group Digital, Ingka Group, IKEA

Systemförvaltare
Läs mer Nov 8
WHO YOU ARE
We are looking for multiple Data Engineers or Senior Data Engineers to join our People Domain Data & Analytics team. We work on creating best-in-class coworker experiences and enabling strategic and operational decision making on people-related topics, including people management, talent management, people planning, coworker relations, benefits and Equality, Diversity & Inclusion. We rely on the latest technology building state-of-the art data products to keep IKEA leading in an exciting and fast-moving environment.
Our diverse and global team within Data & Analytics is growing even more and we would love to talk with you, if you recognize yourself in some of the following:
Strong knowledge of advanced data structures, distributed computing, and cloud-based services
Strong knowledge of for data processing and analysis
Extensive knowledge of programming languages (e.g. Python, Java, Go, or Scala), including concepts from functional and object-oriented programming paradigms
Broad knowledge of new and emerging tools for extracting, ingesting, and processing of large datasets (Apache Spark, Beam, Kafka, etc)
Good knowledge of Machine Learning models and how they rely on data feeds for their implementation
Broad knowledge of digital product development principles and the importance of rapid validated learning cycles to optimise performance long term
Broad knowledge of modern collaborative software engineering practices (Agile, DevOps) in which solutions evolve through the effort of self-organising cross-functional teams
A team player who takes ownership, builds cross-functional relationships with senior peers, and loves sharing knowledge with more junior team members
A curious world class problem solver who wants to keep learning!
Have at least 2 years of professional experience as a Data Engineer or Software Engineer
Preferably a higher educational background in applied mathematics, statistics, computer science, engineering or equivalent

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU'LL BE DOING DAY TO DAY
You will be part of leading the transformation of IKEA into a more data driven company by developing and operating data products and solutions that reinforce, alter, or impact decisions on business, people and product strategy - leading to a better experience for our coworkers and customers. You will apply modern data and software engineering practices to build resilient and flexible solutions that scale. Your job will a mix of understanding business needs, designing data solutions – and of course writing code.
For example, we are developing metrics, statistical and ML models, dashboards and tools to answer questions like:
How can we help HR management with advanced analytics to make and follow-up strategic decisions and stay informed about the well-being of our coworkers?
How do we measure, understand, and drive people and business performance?
How can we ensure that we are a world leader in gender equal pay?
How should we staff our stores to create the best possible customer experience?
How can we apply a data-driven approach to understand and measure our ambition to be a humanistic, value- and purpose-driven company?

And perhaps you have your own ideas on problems to solve? We are on a journey towards becoming a data-driven company and you will have the opportunity to help shape our path, based on your knowledge and experience.
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Engineers, Data Scientists, Data Analysts and Data Stewards. Together you will be joining cross-functional product teams with of colleagues from Technology, Product and Design in the People Domain to create the best possible solutions.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. To facilitate our digital growth ambition, we are working in different locations world-wide. The home office for this role is in Malmö, Sweden, but we act as one global team and work together on global solutions.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
WHAT WE CAN OFFER YOU
Work on exciting problems as described above, and you are encouraged to spot new opportunities and to collaborate with Data & Analytics colleagues in other teams.
Opportunities to have global impact with your work.
Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board.
Hardware and OS of your choice.
A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics).
Continuous learning (we aim to spend 20% of our working time on learning).
Flexible, sustainable and friendly working environment in a truly value-based company
Fantastic career opportunities in a large global organization, with a servant leadership style and lots of possibilities to take ownership
Relocation support where applicable

QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the role, recruitment process or other practicalities please reach out to Pietro Mattei at pietro.mattei@ingka.ikea.com. Please apply with your application in English. Note that we cannot process any applications through email. Thank you!

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Data Engineer, Customer Support and Returns

Systemförvaltare
Läs mer Nov 8
WHO YOU ARE
At Customer Support and Returns, we are building products that makes shopping at IKEA simple, before, during and after their purchase.
Our ambition is high - we want to make IKEA customer support be the best in the world.
To make sure we provide that, we in the Data & Analytics team are using advanced analytics to create insights using data from the whole customer journey. Come join us!
IKEA is taking huge steps in its digital transformation and our Data Engineers are working in cross-functional teams to transform IKEA into a more data driven company by building and supporting state-of-the-art data products.
We are looking for a Data Engineer with minimum 3 years of professional experience as a (Junior) Data Engineer or Software Engineer, to join our diverse and growing team within Data & Analytics, and we would love to talk with you if you recognize yourself in some of the following:
Must have:
Love for data! Passionate about the impact data can have on business, and always striving to better understand how to build solutions that best serve the business’ data needs
Excited about IKEA’s values and vision of creating a better everyday life for the many people
A curious world class problem solver who wants to keep learning
A team player who takes ownership, builds relationships both within your team and across functions and loves sharing knowledge
Solid programming know-how (e.g. in Python, Scala, Java, Go)
Solid knowledge of data processing and analysis (e.g. with )
Experience in software engineering best practices, tools and methods (e.g. TDD, CI/CD, GIT)

Nice to have:
Experience working with cloud services (e.g., Google Cloud, AWS, Azure, Ali, Tencent)
Knowledge of data modelling for various purposes (e.g. data lakes, OLTP, machine learning)
Experience working in self-organised, cross-functional teams
Experience in building data pipelines to collect, transform, and load data from various sources (e.g. REST, Kafka, and various databases) into data lakes and/or databases
Experience in using workflow orchestration tools (e.g., Apache Airflow, GCP Workflows).

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU'LL BE DOING DAY TO DAY
This Data Engineer role will be driving the development of data products for delivering digital solutions that will improve the IKEA customers experience. The capability area handles most of the solutions used by our customer support centres globally such as communication platform, knowledge management, intelligence and reporting, staff planning, case management, returns management and also self-service solutions for things like appointment/event booking and order management. Most of these solutions have both a customer and co-worker facing part.
The home office for this role will be Malmö but we act as one global team and work together on global solutions. We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product, Design, that designs, implements and deploys products that help to solve these kinds of problems. Your job will a mix of understanding business needs, designing data solutions – and of course writing code.
We can offer you:
Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other teams.
Opportunities to have global impact with your work.
Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board.
Hardware and OS of your choice.
A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics).
Continuous learning (we aim to spend 20% of our working time on learning).
Flexible and friendly working environment.

QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the recruitment process, please reach out to Pietro Mattei at pietro.mattei@ingka.ikea.com. Please apply with your application in English. Note that we can’t process any applications through email. Thank you!

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Business Analyst, Group Digital, Ingka Group

Systemanalytiker/Systemutredare
Läs mer Nov 2
WHO YOU ARE
We are looking for a Business Analyst to join us in the creation of useful and actionable insights to support IKEA in strategic decision making, using traditional and advanced analytical techniques.
Our diverse and global team within Decision Intelligence is growing and we would love to talk with you, if you recognize yourself in the following:
Data Processing
You know how to “wrangle” data.
You feel equally comfortable extracting data from databases, text files, web-based dashboards as well as unstructured data. You also gather information from communication with co-workers.
You give priority to the quality of the data.

Analyze Data
You use coding to conduct data analyses and draw conclusions. You adapt the type of analysis to the topic in question, running statistical tests and developing predictive models to provide better insights.

Visualize Data
Storytelling through data visualization is a vital component of your work. You know what charts should be accompanying the analysis to summarize and illustrate the most important data. And you are very skillful in creating those charts using business intelligence products.

Written Communication
You communicate data insights in an easy way and can summarize in few sentences a complex idea without trivializing it.

YOUR RESPONSIBILITIES
In your role as Business Analyst, you use your domain experience to:
Identify story angles within the data to inform the business about significant happenings.
Create and collaborate in the publication of our “news” for any relevant case.
Contribute to the periodical report of standard figures and developing dashboards.

Furthermore, you drive an open and sharing climate, being a role model of the IKEA values.
YOU NEED:
Minimum 5 years of experience in data analysis and reporting (retail and ecommerce is a plus)
Good skills in scripting languages (preferably Python)
Extensive experience querying databases or other tools, such as Google Big Query
Broad knowledge of business intelligence products (for example, Power BI, Qlik)
Strong communication skills, both written and verbal.

Furthermore, you are
A curious, world class, problem solver with a hacker mindset who wants to keep learning!
A team player who takes ownership, builds cross-functional relationships with co-workers, and loves sharing knowledge.

We look forward getting to know you soon!

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Product Owner, Customer Meeting Points – IKEA app

Projektledare, IT
Läs mer Nov 1
WHY WE WILL LOVE YOU
We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer. You enjoy a real digital challenge, in an environment where everything is changing. You are passionate about working in a complex cross-functional environment with the focus on solving problems that our customers love and drives IKEA business results.
A DAY IN YOUR LIFE WITH US
We are seeking a Senior Product Owner to own the sub-products of Explore and Find within the IKEA app portfolio, delivering value to our app users in 30 countries in close collaboration with our workstreams and product teams. We expect you to play an important part in making sure that our IKEA app will become a great destination for consumers wanting to explore and find home furnishing solutions, inspiration and ideas for a better life at home. This is an exciting opportunity to make a direct and significant impact on one of the world’s biggest and most innovative retail brands.
Reporting to the Product Manager you will:
Own the strategy and roadmap for the Explore and Find sub-products ensuring that the delivery of outcomes meets objectives
Own and actively manage the digital product backlog and prioritizing items based on customer needs and business goals
Contribute to prioritisation of the overall roadmap and product strategy of the IKEA app
Providing insight, context and additional information as needed to help the team to understand what is required in the discovery and delivery processes
Work collaboratively with stakeholders and ensure alignment between cross functional teams and across domains
Coaching and growing the product team to a high-performing empowered team that develops products that our customers love

About you:
You will have more than 3-years’ experience within product management
Ideally you have worked with complex products, perhaps within an e-commerce company or with B2C mobile apps
You have extensive knowledge of product discovery techniques and delivering successful and innovative consumer experiences
Ideally you have a good understanding of retail and a curiousness about where the future of digital retail is headed
You are driven, but with a collaborative mindset. “You don’t win unless your team wins”
You are highly organized, with strong communication skills and like to work in complex environments
You are a “do-er”, willing to work hands-on including stepping in to work directly with the development team
You are a change agent helping us build a customer-centric world-class product development culture

This role is an open-ended contract and will be located in Malmö, Sweden or Amsterdam, Netherlands
TOGETHER AS A TEAM
At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
QUESTIONS AND SUPPORT? LET'S CONNECT!
?If you have questions regarding the recruitment process or other practicalities, please get in touch with Namrata Mahajan at namarata.mahajan@ingka.com
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than November 12, 2021.

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Data Engineer, Customer Domain Group Digital, Ingka Group (Malmö/Amsterdam)

Systemutvecklare/Programmerare
Läs mer Okt 25
IKEA is taking huge steps in its digital transformation and our Data Engineers are working in cross-functional teams to transform IKEA into a more data driven company by building state-of-the-art data products
WHO YOU ARE
You like solving hard problems with code. You are not afraid to innovate to find a better answer. And you like working on state-of-the art technologies. All the while you solve real problems for IKEA customers and co-workers.
You are a hands-on Senior Data Engineer who can build great data products.
You will join a diverse team within Data & Analytics consisting of data analyst, data scientist and data stewards based across Sweden, Netherlands and Spain.
You recognize yourself in the following:
A curious world class problem solver who wants to keep learning!
Extensive knowledge of designing, developing and deploying efficient data pipelines using modern technologies.
Extensive programming experience
Broad knowledge of new and emerging tools for extracting, ingesting, and processing of large datasets (Apache Spark, Beam, Kafka, or equivalent). And curious to learn the ones you don’t know yet!
Good knowledge of Machine Learning models and strong understanding of what requirements ML puts on data pipelines
Broad knowledge of digital product development: you know how to make trade-offs between speed and quality
Broad knowledge of collaborative software engineering practices (Agile, DevOps)
Excited about IKEA’s core values and vision of creating a better everyday life for the many people
A team player who takes ownership, builds cross-functional relationships with senior peers and loves sharing knowledge with more junior team members
Eager to drive the implementation of best practices for data engineering in our growing community
Keen to explore and test new tools and ways of working for the customer domain and build Proof of Concepts.

The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU’LL BE DOING DAY TO DAY
This role will find a home in our Customer Domain meaning that majority of the work will focus on making the IKEA experience better for our customers.
Concretely, this Senior Data Engineer role will be driving the development of data products for our customer meeting points (ikea.com, IKEA App, Store). The Senior Data Engineer will not only be expected to work hands-on with data pipelines and logic, but will also be a thought partner on questions like:
How can data products enable the transformation of IKEA into a data driven company?
What data products do we design, build, test and maintain to make data more discoverable and easier to use?
How should we ingest, merge, transform and serve data to enable usage at global scale?
What user needs do we prioritise first , making the optimal choice between quick business impact and building for the future?
What data products and mindsets should we evolve to empower not only our Data Analysts/Scientists/Stewards, but all co-workers?
How can we ensure the reliability and quality of the data, and how do we educate team members in cross-functional teams about the importance of it?
How do we coach and develop our junior team members to become world class Data Engineers?

Perhaps you have your own ideas on problems to solve? Our ultimate goal is to create a better everyday life for the many people by creating a unique partnership with each customer. To do so, we want to give customers the most beneficial offer for them, exactly when they need it, and support them throughout their journey with IKEA in the best way possible.
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product, Design, that designs, implements and deploys products that help to solve these kinds of problems. Your job will be a mix of translating business needs into data products, designing data solutions for scale, coaching other data engineers – and of course writing code.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive.
As part of IKEA’s journey to strengthen our digital capabilities, we are building a Data & Analytics function. This team is working on problems across the company, ranging from customer modelling, pricing, online shopping, visual intelligence to logistics optimization.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about building models, but also about learning and having fun together.
We can offer you:
Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other specialist teams.
Opportunities to have global impact with your work.
Flexible and modern tools: we deploy mainly on Google Clou[SS8] d Platform (and other cloud providers like Azure, Ali etc. when needed)
We use a lot of open source tools across the board.
We use the latest programming languages Python, Java/Scala, Go, Rust
Hardware and OS of your choice.
A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics).
Continuous learning (we aim to spend 20% of our working time on learning).
Flexible and friendly working environment.

QUESTIONS AND SUPPORT? LET’S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the recruitment process, please reach out to Recruitment Specialist Annette Björkquist-Åstedth at annette.bjorkquist-ahstedt@ingka.ikea.com. Please apply with your application in English. Note that we can’t process any applications through email. Thank you!

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Insights Specialist

Systemförvaltare
Läs mer Okt 21
WHY WE WILL LOVE YOU
We set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
We think You bring:
Extensive knowledge of and interest in data and insights as well as reporting
Solid knowledge of dynamics and dependencies between various parts of an internal KPI based reporting and how data and insight can help to manage and steer
Extensive knowledge of how to track and follow up in KPI driven framework
Good knowledge of how agile teams and matrix organisations operate
Good knowledge of the IKEA corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation

YOUR RESPONSIBILITIES
Your Job specific key tasks and responsibilities:
Support Insights Leader with design, implementation and execution of reporting structure, and other mechanisms to be used in the OKR and KPI framework related reporting tools and mechanisms that are to be used in Digital Office and in other parts of Group Digital
Responsible for collection and analysis of data in a consistent and output centric manner
Support Insights Leader in defining, measuring and following up on OKR, KPI framework, including acting on deviations
Collaborate with Transformation team, Roadmap team and Product/Domain teams on OKR and KPI framework related activities
Provide data and milestones to the high-level OKR, KPI framework implementation/maintenance plan, to be aggregated with data and milestones from other streams in the Digital Office
Provide an accurate and efficient administrative support, working as a member of the team
Together with the Business Intelligence team support the delivery of the OKR and KPI framework progress by working within the framework and people principles
Support Insights Leader to work across initiatives and functions within Ingka Group by creating various OKR, KPI framework related activities across the organisation and taking action towards a successful implementation

We think You have:
Minimum 5 years of experience in data analysis and reporting
Experience in data base management, data analysis and insights generation
Experience in creating dashboards and visualizations, using business intelligence tools (preferably Power Bi)
Experience of working with digital change
Preferred: Knowledge/experience of working in agile teams/projects
Preferred: Knowledge/experience in data modelling, , Python

OUR TEAM WITHIN IKEA
There’s a big difference between doing things right and doing the right things. In our team we gather insights from big data to make sure IKEA does the right things. We’re a diverse group of people who spend our days digging into consumer behaviour and how people live their lives at home. You could say that we know the trends before they’re actually trends – and we use that knowledge to create a better everyday life for our customers.

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(Senior) Cyber Engineer – Payment, Customer Domain - Cyber Security

Datasäkerhetsansvarig
Läs mer Okt 21
WHO YOU ARE
Do you want to work with the best people in security engineering on a multi-national stage? You now have the chance!
We are now looking for senior or regular cyber engineer to join our customer domain cyber team, focusing on securing IKEAs Payment platform, especially store payments. You will collaborate with other security and tech teams on identifying suspicious activities while improving visibility and implementing payment security best practices. You should be able to translate external requirements towards contextual, applicable, implementable and sustainable changes from a technical and ways of working dimensions for both online payment and store payments.
If this sound interesting, you should continue reading!
As always, we are looking for people to join us who share and are passioned about our IKEA culture and values that are very much a part of our business and day to day work life. You should be genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multinational stage.
We expect that you have a minimum of 5 years within payment security and responsible of security monitoring, threat detection, implementing and maintaining security controls. Expert knowledge of External regulation such as
PCI DSS
PSD2
Scheme processing rules and regulation i.e. mastercard, visa, Amex etc.

What you bring to the table:
Ability to translate external requirements towards contextual, applicable, implementable and sustainable changes from a technical and ways of working dimensions for both Card present and Card Not Present
Expert knowledge that is globally applicable
authorization from merchant towards issuers

- Players
- flows and components, including but not limited to
- old school Card present payment with cards
- major and local schemes
- OLV/ELV
- tokenization driven payment methods such as mobile payment
- account to account/per to pear payment blik, swish, Vipps etc.
- direct debit
- financing, installment, reoccurring payment
- Settlement and clearing flows
Assessment, implementation and verification of
Data filed encryption and key management
Communication security such as TLS and its operational implications
Protocol, such as ISO8583, Nexo etc, usage/implementation impact.
Internal/external Stakeholder management on many level
Knowledge of the Secure Software Development Life Cycle (SSDLC)

- Threat Modeling
- Secure code review
- Infrastructure security
- PCI DSS audit
Certification such as CISSP, PCI DSS, or OSCP, or have received other documented trainings in the security field.
WHAT YOU'LL BE DOING DAY TO DAY
You will be joining the Cyber Engineering Team for the Customer Domain.
Our responsibility is to enable and support our engineering teams to systematically work with security and privacy, by operationalizing the IKEA strategy for Security & Privacy By Design. We support the engineering teams by translating security and privacy findings into actionable risks which they can use to make informed and conscious decisions.
As a senior security engineer, you will also be expected to take on a bigger role in the team, by helping to train and guide the younger members, and act as project manager for the team members in bigger development projects which involves the Cyber Domain.
We are a new team within IKEA, and you will have plenty of opportunity to influence the ways of working and help develop best practices. As innovation is a part of the IKEA DNA, we encourage you to think new, and create space for you to bring your own innovative ideas to life.
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
QUESTIONS AND SUPPORT? LET'S CONNECT!
Your internal title in the organization will be Senior Cyber Engineer. This position is placed in Malmö, Sweden. The selection process will take place continuously.
For more information about the position, please contact our recruiter Pietro Mattei, Pietro.Mattei@ingka.ikea.com

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Technology Services Manager, Group Digital

IT-strateg
Läs mer Okt 19
WHO YOU ARE
You have a relentless passion for enabling high-quality technology services today and in the future. You feel highly motivated and energized when working in an agile ever-changing environment where you operate both independently, interdependently and cross functions in a truly collaborative way. You see endless possibilities and have a hunger to create the future within technology by embracing innovative ways of working. Leading, inspiring and influencing people is important to you and you are keen to do so through our IKEA culture and values.
We believe you are experienced in technology transformational change in large, fast moving organizations. Moreover, you have at least 5-10 years of progressive and diverse experience in Software Development, Technology Architecture or IT Foundation Service Delivery. You are well-familiar working with DevOps concepts, tools and ways of working as part of agile software development. Your business acumen is strong, so is your leadership skills. When you lead, you lead by example with high credibility and sound pragmatic judgment, ensuring all stakeholders’ agendas are well balanced.


In addition, you have extensive knowledge and experience in the following areas:
• transforming and optimizing processes, behaviors and areas of technology
• leading and motivating large technology-focused organizations
• technical architecture and disciplines of enterprise digital development
• CI/CD, data/system integration and test automation
• deep technology understanding of areas of responsibility
• cost drivers and effective leveraging of service delivery as well as the commercial consequences of technical decisions
• modern and information technology trends and directions
• efficient communication (both written and verbal) and collaboration on all levels within a technology landscape
Management experience with a team of similar size and impact as well as knowledge with the IKEA brand, culture, values and way of working will benefit you and is therefore preferred.


YOUR RESPONSIBILITIES
You will be the one leading and owning initiatives and movements to create a modern digital foundation. You will lead focusing on people, processes and technologies within the Engineering Enablement Area to ensure that they deliver outcomes that support the goals of the IKEA business.
When managing stakeholders across teams and functions’ needs to reach agreement in conflicting priorities, you will be there to balance those needs. The Technology Services strategy and roadmap needs to continuously evolve, and you will be collaborating with relevant consumers to collect the relevant input. The Technology Service Area Assets require management, you will be there to maximize the use and profit potentials!
Furthermore, you will:
• lead and proactively transform the Service areas in collaboration with different stakeholders to drive operational efficiency by aligning technology, employees and business processes
• improve the co-worker experience by providing the right tools at the right time for the co-workers to do their jobs at any device and location
• grow IKEA through empowering co-workers who will connect effectively, increase speed, share knowledge, collaborate, and learn continuously to serve the customer better
• drive the development and implementation of the Service Area roadmap and the Service Offering to build industry leading Technology capabilities
• lead the operational activities and daily running of all the Services within Areas, ensuring that they meet the defined Service Level Agreements
• manage service areas budget, e.g. budget and forecasts, follow up cost development and proactively drive improvements in cost efficiency
• represent Technology Services externally and act as key internal leader for our Digital Agenda
• identify cross-functional dependencies beyond the areas and remove blockers when needed across consumer groups
• manage risks and ensure compliance with license agreements and applicable laws and regulations


OUR TEAM WITHIN IKEA
At Group Digital, we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
In this role you report to the Digital Technology Manager.


Please note that there is a preferred candidate for the role.

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Senior Software Engineer, Group Digital

Systemutvecklare/Programmerare
Läs mer Okt 18
WHO YOU ARE
We are looking for several passionate Senior Software engineers who are excited about technology and innovative ways of working and want to be a part of shaping the future of IKEA!

As a person you have a proven ability to develop high quality code using and applying good practices. You have a curious nature and actively acquire new knowledge, skills, champion new methods, digital systems and processes to improve performance. Doing so, will enable you to change direction based on new ideas, approaches and strategies. You will be empowered to work agile and continuous improvements within the software engineering function. By encouraging simplicity, efficiency, ownership, accountability makes you easy to collaborate with others to achieve our common goals.

To be successful as a Senior Software Engineer you have advanced training in computer science or similar experience through keeping up with current best practices in your areas of expertise. In addition you have demonstrable experience in working in an Agile and DevOps working set-up. You get energized by delivering high quality software in an agile environment.

The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com


YOUR RESPONSIBILITIES


As Senior Software Engineer, your main responsibilities will include:
- Responsible for developing, running, monitoring and supporting software for the assigned Product or Service using the right toolsets required and applying Ingka Software Security Directives, in order to deliver according to requirements and compliance.
- Synchronise software design and architecture by aligning with stakeholders in order to ensure expected outcomes.
- Lead and promote good software engineering practices within an agile/iterative development approach in order to improve time to market and fulfill business needs.
- Onboard, coach and mentor engineers in order to secure transfer of competence and a high performing tea.
- Design and educate other engineers in ways of working, encouraging good practices to meet consumer expectations on Product or Service delivery.
- Take responsibility for cooperation and alignment with key stakeholders within Ingka and Inter-IKEA Systems with interdependencies towards Group Digital to develop Product/Service design and technical roadmaps.
- Lead and coach in change activities in different environments in order to secure functionality and availability.
- Identify, continuously explore and evaluate new technologies and benchmark against industry standards, in order to boost innovation and productivity for optimisation/modifications to the current design.
- Produce all required design specifications and ensure that Products or Services are aligned, by leading team members and working closely together cross-functions to ensure end-to-end business delivery.
- Oversee the various Products or Services being developed, within the area, including code-reviews to ensure technical feasibility and that solutions are optimised for speed, scalability and reusability.
- Drive the development of different engineering patterns for different types of Products and Services by working across initiatives within Ingka Group.
- Proactively manage relevant organisational processes, to drive an intended outcome.


ABOUT THIS WORK AREA


At Group Digital, we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.


These positions are located in Malmö, Helsingborg and Älmhult.

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Software Engineer, Group Digital

Systemutvecklare/Programmerare
Läs mer Okt 18
WHO YOU ARE
We are looking for several passionate Software Engineers and Senior Software Engineers who are excited about technology and innovative ways of working and want to be a part of shaping the future of IKEA!


As a person you have a proven ability to develop high quality code using and applying good practices. You have a curious nature and actively acquire new knowledge, skills, champion new methods, digital systems and processes to improve performance. Doing so, will enable you to change direction based on new ideas, approaches and strategies. You will be empowered to work agile and continuous improvements within the software engineering function. By encouraging simplicity, efficiency, ownership, accountability makes you easy to collaborate with others to achieve our common goals.


To be successful as a Software Engineer you have advanced training in computer science or similar experience through keeping up with current best practices in your areas of expertise. In addition you have demonstrable experience in working in an Agile and DevOps working set-up. You get energized by delivering high quality software in an agile environment.


The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com


YOUR RESPONSIBILITIES
As Software Engineer, your main responsibilities will include:
- being responsible for the development of high quality (software) code which has been tested and is ready to be shipped
- working in agile teams in across the capability areas, contributing to the development and maintenance of products and solutions
- applying and adhere to good practice software engineering practices (e.g. DRY principles, TDD and BDD, continuous integration, automated tests, pair programming, code reviews) within an agile/iterative development approach
- providing support and guidance as needed to other developers within the development team encouraging good practices
- contributing to the continuous development of standards against which software development should take place as well as exploring and bring in new technologies to boost innovation and development productivity
- working closely together with other software engineers and cross functions to produce all required design specifications and ensure that digital solutions work together and fulfil business needs.


ABOUT THIS WORK AREA
At Group Digital, we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.


These positions are located in Malmö, Helsingborg and Älmhult.

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Business Operations Leader, Customer Domain (Malmö or Amsterdam)

Verksamhetskonsult, IT
Läs mer Okt 18
WHY WE WILL LOVE YOU
Do you have a strategic mind that can take theory into action? You find a way to describe comprehensive problems in a way that is easy to understand? Solving puzzles – such as cross-company initiatives and governance setups – is a secret passion of yours? Do you have an intrinsic drive to quickly solve for operational opportunities that hold back our co-workers and business alike?
GREAT, if your answer to all of the above is a resounding YES, we definitely want to talk to you! Your passion around strategic development and operational excellence could be just the right mix for this exciting role within Group Digital at Ingka.
Reporting to our Product Domain Manager, David Lee, this role is set up to be a critical anchor to lead and facilitate the development of the Customer Domain strategy and will streamline operations as well as communications. As a result, the position will be critical to make time, information, and decision-making more effective. To be successful, we believe you need previous knowledge and experience from:
Managing executive stakeholders and ability to present, engage and communicate with senior audiences
Deep understanding of agile ways of working and general program management skills
Well-versed in communications with special knowledge in the area of digital transformation
Experience in managing digital transformations at large, multinational companies
Using a data-driven approach to decision making, both in day-today management and in making strategic trade-offs

You have very strong interpersonal skills with the ability to build trustful relationships. You structure, plan and find practical solutions while finding new ways of doing things. You stimulate creative ideas and perspectives that add value.
You also have the ability to understand the complexity of IKEA business and the role of technology as an integrated part of the business. You demonstrate knowledge of IKEA’s corporate identity, core values and vision of creating a better everyday life for the many people.
Most importantly, you can identify yourself with our culture and values. We are proud of our heritage, ways of working, and deeply care about our many co-workers around the globe. You are ready to sign onto a mission that is no smaller than changing billions of lives for the better of the people and our planet.
YOUR RESPONSIBILITIES
You will lead and facilitate the development of the domain strategy and will streamline operations as well as communications on behalf of Group Digital in close collaboration with our management teams in Digital and other functions across Ingka.
You will support in decision-making by providing relevant data and analysis. You assess, lead and follow up strategic and operational initiatives proactively and independently. You are deeply involved and aware of all movements within our sub-domains – and directly responsible for their alignment into the larger domain and digital-wide strategies.
In this role, and in close collaboration with the product domain manager, the leader will:
facilitate the strategic landscape development for the Customer Domain - ensure alignment of functional strategies into Ingka/ Digital- wide strategic frames
be in charge of key measurement and visualisation of domain-outcomes, including the integration to digital-wide OKR sets
create and optimize frameworks that measure progress, results, as well as team-specific performance metrics in order to support decision-making
prioritize and influence the sequence of transformational activities that create happy and high-performing teams
collaborate and coordinate with stakeholders across the organisation to drive the communication and anchoring of domain strategy within Ingka and Inter.
drive operational initiatives for the domain, for example consolidate domain overall fiscal performance such as domain-wide budgets, ROI measures, hiring needs in relation to frame and communication efforts within the domain, ensuring that communication material is well structured and delivered.
coordinate, lead and develop preparations for larger meetings and events, in collaboration with domain leadership and communication as relevant
organize and facilitate domain management meetings with agenda, actions etc.

ABOUT THIS WORK AREA
We set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
QUESTIONS AND SUPPORT? LET'S CONNECT!
For any questions about the recruitment process, please reach out to Annette at annette.bjorkquist-ahstedt@ingka.com
We warmly welcome your application!

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Data Analyst, Customer Support & Returns - Malmö

Systemförvaltare
Läs mer Okt 18
WHO YOU ARE
We develop the tools that people love to use when needing IKEA support. Now we are looking for Data Analysts to join us in optimizing how we enable customers to help themselves and how we make their contact with IKEA as smooth and efficient as possible. Customer Support & Returns works with customers before, during and after the purchase and our mission is to make this process as simple as possible.
Our diverse and global team within Data & Analytics is growing even more and we would love to talk with you, if you recognize yourself in some of the following:
Consider data to be the starting point for solving (almost) any business problem
Enjoy figuring out how to use your knowledge of and code to derive insights from large datasets in order to solve business problems
Have a background in analytics, computer science, engineering or equivalent (at least MS or equivalent)
Loves to visualize data through advanced visualization tools and to tell compelling data stories to non-technical stakeholders
Have experience in digital product development and how translate to business input into testable hypotheses, features/models, or metrics
Able to perform work with a balanced trade-off between care and speed, and to understand that rapid insights may come at an initial cost of rigorousness
Are a team player who promotes informed decision-making based on data and builds cross-functional relationships with peers
Have at least 2 years relevant experience as a Business Analyst, Data Analyst, Web Analyst or similar
Are passionate about the possibilities of Data & Analytics and the value it can generate for business
Are a curious world class problem solver who wants to keep learning!

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU'LL BE DOING DAY TO DAY
You’ll lead the transformation of IKEA into a more data-driven company by extracting and sharing insights from data that reinforce, alter, or largely impact present and future decisions on business and product strategy, leading to a better experience for our customers.
For example, we are developing models, dashboards and tools to answer questions like:
Which contact channel is the most efficient? Why is it the most efficient? How can we get the other channels to the same efficiency or lead customers to the better channels?
If we move a button in the appointment booking tool how will it change the performance?
What journey are our customers taking to get to the self service tools? Can we optimize and simplify it?
Who are the customers that use the various tools? Can we make the support journey easier for these customers?
Which markets use the available tools best? Why and how can we take this approach in the other markets?

Customer Support & Returns works with data that is relevant for most other parts of IKEA so expect lots of communication and varied requests from around IKEA.
OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design from the Customer Support & Returns sub-domain.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. To facilitate our digital growth ambition, we are working in different locations world-wide. The home office for this role will be Malmö but we act as one global team and work together on global solutions.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
WHAT WE CAN OFFER YOU
Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other specialist teams
Opportunities to have global impact with your work
Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board
Hardware and Operating System your choice
A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics)
Continuous learning (we aim to spend 20% of our working time on learning)
Flexible and friendly working environment in a truly value-based company

QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the recruitment system, please reach out to Pietro Mattei at pietro.mattei@ingka.ikea.com. If you have questions regarding the role, please reach out to recruiting manager Stefan Esping at stefan.esping@ingka.ikea.com Please apply with your application in English. Note that we can’t process any applications through email. Thank you!

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Recruiter - People & Culture Operations

Rekryterare/Rekryteringskonsult
Läs mer Okt 13
TO BE ONE OF US YOU HAVE TO BE YOURSELF
As a Recruiter you will be a part of the Recruitment & Onboarding team supporting our global functions when it comes to attract and hire great talent while safeguarding an outstanding candidate experience through and through.
WHAT DO I BECOME A PART OF?
In your role as Recruiter you will together in a fantastic team support our business through creating a strong pipeline of talented candidates and fill job vacancies end to end. Together with the cooperation of the extended team in People & Culture Operations such as Mobility team, People & Culture admin, Compensation & Benefits and Co-worker Relations you will secure a seamless experience for our candidates as well as our hiring managers through the journey of finding someone’s next adventure and our new colleague. Our recruitment approach is to recruit people first with our culture and values top of mind. The purpose of the People and Culture function is to secure the competence and organisation to reach our business ambitions, and this is where you come in.
SO LET’S TALK ABOUT YOU!
We are looking for people who love to recruit! – as such you will be an experienced recruiter, preferably with a couple of years’ in the field, with knowledge from recruiting through values, social media and digital recruitment. In this role communication is very important, both written and verbal. You are a self-starter who enjoys being part of a team with a strong focus on service and performance delivery - we want to surprise and delight our stakeholders in the service we deliver, every day!
As recruiters we love to ask questions, so to break it down, let’s say it like this
• Are you passionate about recruitment and loves to get to know people?
• Do you have an ability to coordinate and be proactive?
• Would you say you’re communicative?
• Have an ability to build good relationships and think new?
Good business starts with people, help us find them!
WHATS THE ICING ON THE CAKE?
Some of the perks that we offer:
- A workplace where you can be yourself
- Great culture and values with an emphasis on togetherness
- Equal pay (Our salaries are set independently of race, gender, age or other individual characteristics)
- Continuous learning on the job as well as structured trainings and platforms
- Co-worker discount
- World’s greatest colleagues
And much more…!
WORDS FROM THE TEAM
Dear fellow recruiter,
Let us briefly introduce ourselves. We are a team of 10 awesome recruiters working together to bring in the best talent to IKEA while embracing our culture and values doing so. We never hesitate to support each other and continuously learn from our successes and mistakes together. We share our knowledge and are a curious bunch who loves to ask questions and challenge ourselves and others in the right way. We have great trust in the team and each other and feel we can communicate freely and openly.
Most important is that we always remember to have fun while working and are never far away from a good laugh! We are looking forward bringing you along on our journey forward!
LET’S CONNECT!
The role is a permanent position based in our office Hubhult in Malmö, Sweden.
If you have any questions about the position, please reach out to hiring manager, Charlotta Malmer, at charlotta.malmer2@ingka.ikea.com. If you have any questions about the recruitment process, please reach out to recruiter, Ami Ka Ling Hui at ami.hui@ingka.ikea.com.
Please note that we will be interviewing continuously and we don’t process any applications through mail. So do not delay and please submit your application in English via our job portal asap.
We look forward to hearing from you!

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Business Intelligence Specialist

IT-strateg
Läs mer Okt 12
BUSINESS INTELLIGENCE SPECIALIST
WHO YOU ARE
We are looking for a Business Intelligence Specialist to join us in developing new revolutionizing ways for making IKEA reachable to hundreds of millions of customers globally. We are using cutting edge methodologies within cross-functional teams to keep IKEA leading in an exciting and fast-moving environment.
Our diverse and global team within Data & Analytics is growing even more and we would love to talk with you, if you recognize yourself in some of the following:
Deep understanding of financial and performance measures
Handling large set of data & managing database tools
Good knowledge of how to conduct financial research, data analysis and resolve financial problems
Knowledge of building financial modelling and reporting
Deep knowledge of forecasting methods, predictive models
Deep knowledge of data/information models and landscape
Good knowledge of Data science and data analytics
Working knowledge of agile ways of working and specifically with regard to budgeting and funding models for Product/Agile delivery
Knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people

This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com
WHAT YOU’LL BE DOING DAT TO DAY
You will support the Decision Intelligence team in bringing data driven decisions on business performance by creating visualization and presenting the same with meaningful and actionable insights derived from analysis and reporting of business data from the automated decision support tool.
More specifically you will:
Be responsible for development and maintenance of dashboards and analysis activities related to Group Digital internal and external performance follow up and metrics
Be responsible for developing, maintaining and documenting KPIS specifically related to Group Digital
Perform ad-hoc deep dives to analyze performance of Group Digital in close cooperation with Data Analysts.
Drive and maintain operational definitions and attributes of reporting objects and metrics
Do detailed analysis on accuracy and validity of data used for performance measures.
Contribute to the overall enterprise development agenda of analytics and reporting related capabilities.
Based on stakeholder feedback/requests and best practice continuously develop and improve standard reports and artefacts
When needed, train and support other digital teams/roles with BI/analytics related competence and tools. You will:
Perform work with care, accuracy, and attention to detail
Able to handle multiple topics and changing priorities/deadlines
Be highly numerate and comfortable working with complex budget and financial reporting models
Strive to meet and exceed quality standards and produce quality work products
Able to turn complex financial concepts and process into simple, comprehensible and relevant communication both to a technical and business audience
Actively acquire new knowledge and skills and champions new methods and processes to improve performance
Able to understand the complexity of IKEA business and the role of technology as an integrated part of the business

ABOUT THIS WORK AREA
To enable business transformation and secure Ingka Group long term profitable growth and independence through financial steering and decision support, operational excellence and compliance. The Ingka Group is a world leader in the home furnishing business. We are a strategic partner and the largest franchisee of the IKEA franchisee system, owning and operating 367 IKEA stores and digital touchpoints in 30 markets. The Ingka Group is a values-driven company with a passion for life at home and a vision to create a better everyday life for the many people. In the Malmo office we are approximately 2000 co-workers.
QUESTIONS AND SUPPORT? LET'S CONNECT! If you have any questions regarding the position, please reach out to Yolanda Perdomo, at yolanda.perdomo@ingka.ikea.com and if you have questions related to the recruitment process, please reach out to Annette Björkquist-Åhstedt at Annette.bjorkquist-ahstedt@ingka.com

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Data Business Partner – Data Enablement, Group Digital

Verksamhetskonsult, IT
Läs mer Sep 28
WHO YOU ARE
We are looking for a Data Business Partner to join us in on our data transformation and bring enthusiasm for doing better business with data across Ingka.
Our diverse Data & Analytics team is growing, as we are driving a data revolution to enable our business transformation. We believe you have a passion for driving
establishment of data frameworks and processes, securing data as a key enabler of growth, advanced analytics, business opportunities and exploration, and compliance
You recognize yourself being:
•first and foremost a passionate businessperson, with great knowledge of data and how it is used in Ingka business process, and big enthusiasm to find new opportunities with data
• a team player who loves collaborating with others to understand their business challenges and find ways to renew and improve with data as well as deploy ways of working and end-to-end processes
• energized by working to establish ways of working with data and collaborating across Ingka, during a time of major change in our business model and foundational data technologies
• passionate about data quality and data quality improvement, where your colleagues call you an evangelist for data quality and usability
• motivated by a fast-paced environment, with many priorities and ongoing activities – with a great focus on delivering value and bringing people together to solve real-world problems
• a self-starter, finding opportunities to make proactive improvements and collaborating with others to make it happen
• motivated by learning about different areas of Ingka and helping others to learn about better ways with data, eager to be part of finding a new way to secure relevantly, high-quality, and usable data to enable digital transformation
• enthusiastic about Machine Learning (ML) and Artificial Intelligence (AI) and the role high-quality data plays in the development of advanced analytical models and algorithms
And carrying a backpack with:
• passion for doing better business better with data, and a clear experience working with data in an operational context to drive business change
• experience of turning abstract ideas into clear concepts, opportunities, and operationalizable actions with speed and passion
• experience driving data-heavy business areas, with a strong understanding of the role of high-quality usable data in our business processes
• an education in information technology, finance, business, economics or equivalent (at least a BA)
• demonstrated leadership experience, and strong knowledge of change management and working with a variety of stakeholders
• knowledge and experience with data and data management
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
WHAT YOU'LL BE DOING DAY TO DAY
You will have a great role in revolutionising ways for IKEA to interact with our customers, putting data and analytics at the heart of all that we do, and finding new business opportunities across the company. Having our enterprise data in great shape for our business operations is a key enabler of our success.
Every day will be different, but you can expect that most of your time will be spent on the following:
• driving operationalisation of a framework for governing, managing, and optimising data across Ingka
• delivery of competence, knowledge, and ways of working around data to various Group Functions or countries
• actively supporting the Country Data Management Leaders matrix to secure the needed competence development, aligned roadmaps for data, and common and integrated ways of working
• developing end-to-end ways of working with data that incorporate country data requirements, agile development team needs, and fit-for purpose data to enable business processes
• supporting learning and collaboration through networks and data communities within and outside IKEA to identify opportunities/innovation and share knowledge
• ensuring efficient and effective use of data across the full IKEA value chain to improve business outcomes with data and information end-to-end
• building trust and collaborating in digital domains and product teams as well as with other areas within and outside of IKEA
• enthusiastically helping others learn and adapt to new ways of working, including selling in new requirements and benefits of changes
We have the great ambition to enable high-quality, relevant master data that can be used across the enterprise – by creating a clear picture of what good looks like, and supporting teams with tools, tips, tricks, and methodologies to get there.
OUR TEAM WITHIN IKEA
As part of IKEA’s journey to strengthen our digital capabilities, we are further developing our Data & Analytics function. You will be part of the Data Enablement Center of
Expertise, in our Data & Analytics organisation, together with other leaders, specialists, and operational teams. We are all focused on securing an end-to-end approach for data across the entire IKEA value chain.
We play an important part for our customer facing business, where autonomous teams are focused on delivering business outcomes, and data being the foundation.
We can offer you:
• an amazing opportunity to make transformational change with data, and by how data is managed and used across IKEA
• opportunities to have global impact with your work
• a team of great colleagues to learn with and from
• an environment focused on driving business and personal growth together, with focus on continuous learning
QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace.
Regarding this recruitment, we have a preferred candidate.

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Data Science Advisor, Group Digital, Ingka Group, Malmö or Amsterdam

IT-strateg
Läs mer Sep 24
WHY WE WILL LOVE YOU
Simply because you have a passion to create value at scale for our customers using data, and with that in mind, creating an IKEA/Ingka fit for the future.
We want you to have excellent knowledge of data science, including everything from statistics and experimentation to Machine Learning. Also you will have the ability to choose the right algorithmic approach for our customer-centric business opportunities Good knowledge of insights for upcoming trends and best industry practice in data science is also needed.
As a person, we see that you are passionate about the possibilities of data and the value it can generate for our customers and business. You are motivated by continuously leading and developing yourself and the data science community by staying at the frontier of modern methods, tools and technologies
To succeed as a data science advisor, you will need:
Formal qualifications in computer science, econometrics, engineering, mathematics, or equivalent.
Minimum 10 years of hands-on experience with developing data science applications and deploying and continuously improving solutions at scale.
Minimum of 10 years of experience of programming for advanced analytics purposes.
Expert knowledge in all steps related to analytics product development, including data processing, analysis, knowledge extraction and development at scale.
Extensive knowledge of relevant programming languages (such as Python), including a strong understanding of concepts from functional and/or object-oriented coding paradigms

YOUR RESPONSIBILITIES
As a data science advisor, you will be responsible for providing insights on applied AI for the customer domain in Group Digital to advance business capabilities and deliverable. You will lead and collaborate with relevant stakeholders to drive a consistent approach to analytical solutions within the domain.
Amongst others you will:
Coach and develop the full Data Science community in the Customer domain to ensure excellence in analytics methodologies
Challenge the data scientists on the selected models, approach and tech stack to enable fast optimizations
Educate the organization on the role for Data Science in digital product development, and how to succeed with analytics at scale for customers
Actively manage the relationship between data science at Ingka and relevant external institutions with a shared interest to facilitate open collaboration and scientific progress
Explore opportunities in the Machine Learning/Artificial Intelligence space related to acquisitions, joint ventures, or similar partnerships by working with Ingka Investments to decide what business to partner with or acquire in the future
Stay relevant with current research and upcoming data science trends and best practice and transform these insights into guiding principles in Group Digital and Ingka

You are reporting to the Data & Analytics Domain Manager and the position is placed in Amsterdam or Malmö.
ABOUT THIS WORK AREA
We set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of existing and emerging new technologies and agile delivery methods to deliver at pace.
At the same time, we provide a home to develop and extend the business, people, and technical skills needed to ensure continuous improvement and growth of our digital capability
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the recruitment process, please get in touch with Annette Björkquist-Åhstedt at annette.bjorkquist-ahstedt@ikea.com.
Please submit your application in English, consisting of a CV and cover letter, through the recruitment system as we are unable to handle applications by e-mail.
We appreciate your application as soon as possible but please no later than October 13th.
We look forward to getting to know you soon!

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Product Specialist, Staff Planning, Group Digital, Ingka Group

Projektledare, IT
Läs mer Sep 21
Product Specialist, Customer Support, Group digital
We are looking for people-centric leaders and team players who are excited about leading and inspiring high performing teams to build value driven digital products for our customers.
WHAT WILL I BECOME A PART OF?
We are transforming a global iconic brand, which in itself is breath-taking, with direct impact on each of the millions of customers visiting us in both stores and via digital touchpoints, all over the world, every day. We have set out to change almost everything and we need to change now!
Customer Support & Returns is an area where we deliver digital solutions to provide better customer support to our customers before, during and after their purchase. We build and operate solutions that enable our 7000+ Customer Support Centre co-workers to meet customers over messaging channels, chat, phone and email every day. We are building solutions that allow more and more customers to help themselves through self-service solutions. With more self-service and better and more efficient co-worker tools we want our customer support centres to be able to not only support, but also spend more time on the customer conversations that truly matter e.g. selling support.
We work cross-functionally and you will collaborate with others in the product and engineering network to achieve our common goals.
WHO ARE WE LOOKING FOR?
When you visit our website (IKEA.com) and read about our culture and values it strikes a core with you.
Your energy is generated by understanding customer and co-worker needs and transforming them into solutions that deliver the right outcomes, proven by data. Through your previous experience you know how to work in agile software development team and have extensive experience interacting with end users and customers. You are not afraid to test, make mistakes, learn and innovate! You are curious, and not afraid of pushing your skills and building trust by sharing knowledge. You see an ever-changing environment as a constant flow of opportunities and learning.
As a Product Specialist in the Staff Planning team you will be leading the development and innovation around how IKEA should plan, forecast and schedule our Customer Support Centres in a support and selling context.
You will not be a line manager, but you will be responsible for a part of the scope of the IKEA Staff Planning product which is built on a bought solution from Verint. Experience working with contact center staff planning and Verint in particular is a plus.
WHAT IS THE ICING ON THE CAKE?
You will be a part of a great culture as well as our vision “to create a better everyday life for the many people” – for retail customers, but also for our co-workers and our suppliers. You will work and thrive in a truly people and planet-positive work environment.
Some of the perks that we offer:
A workplace where you can be yourself
Equal pay (Our salaries are set independently of race, gender, age or other individual characteristics)
Continuous learning on the job as well as structured trainings and platforms
Co-worker discount
World’s greatest colleagues

And much more…
WORDS FROM THE TEAM
Dear fellow Product Specialist,
You are applying to a role in a team that is still at the start of a major journey and transformation for IKEA customer support. You will be working with 30+ markets and needs with solutions that are planning 7000+ co-workers. In this role, you will have a fantastic opportunity to make IKEA more accessible and easier to shop with.
LET’S START OUR JOURNEY TOGETHER!
The role is based in Malmö, Sweden.
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than the 6th of October 2021.
Please note that we will be interviewing continuously

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Engineering Manager – Financial Services, Group Digital, Ingka Group

IT-strateg
Läs mer Aug 31
In IKEA, we are looking for passionate individuals who are excited about technology and innovative ways of working and want to be a part of shaping the future of IKEA!
WHY SHOULD YOU JOIN IKEA?
Joining IKEA gives you an opportunity to take part in this truly unique and amazing company culture with values such as “togetherness”, “simplicity” and “caring for people and planet”. These values have been proven as strong and are underpinning and guiding us in our everyday work life, in discussions, decisions and activities. Combine this with our vision “to create a better everyday life for the many people” – for customers, but also for our co-workers and the people who work at our suppliers, means that you will work and thrive in a truly people (and planet) positive work environment.
“Entrepreneurship” is in our DNA, and it marries with our belief of the power in product focus and freedom or autonomy. We have a high focus on diversity. IKEA is us – it is you and me, co-workers from the many people and we make IKEA unique! You will meet some incredible people here, very humble, supportive, and absolutely committed to lead home-furnishing retail into the future and to create a better life for more of the many people, by putting the customer at the heart of all we do.
Also, our leaders consistently ensure that our job is a part of having a great quality of life – We know, when people are happy, they do their best work.
WHAT IS THE AMAZING OPPORTUNITY?
We have set out to change almost everything and we need to change now! We are transforming a global iconic brand, which in itself is breath-taking, with a direct impact on each of the millions of customers visiting us in both the stores as well as the digital touchpoints, all over the world, every day.
In IKEA/Ingka Financial Services within the “NEW AREA”, we want to challenge the status quo and the one-size fits all approach to financing. We want to democratize financial freedom by giving more of the many people a better life at home, no matter the size of the wallet.
We want to achieve this by:
• Trying new technologies.
• Hypothesis testing to enrich our decisions.
• Providing customers with their preferred way of interacting, applying, and paying with financial products.
• Making IKEA Financial Services a frictionless experience.
To achieve that, we must lay a solid foundation that will allow us to make informed decisions, grow steadily and create financial products that cater for the needs of the many people. We also want to make sure to provide easy-to-use services to our customers and make payments frictionless.
To make all of this happen, you will be building up your own engineering team that will support IKEAs vision of reaching out to more of the many with democratic financing. The opportunity here is enormous, not only for IKEA but for you in terms of the challenges at scale that you will need to solve for a large successful iconic company.
WHAT WOULD WE ASK FROM YOU?
You know what it is to be a successful Engineering Manager having performed in this role previously. You’ve also been a hands-on engineer in your career, and you understand the most important core principles of this craft.
What type of leader are we looking for?
• Highly collaborative working within your team and across teams.
• Experience scaling up teams and growing engineering maturity to high standards.
• Knows how to lead well within a multi-location team and group.
• Able to achieve impactful results while dealing with complexity and constraints, navigating a large business with many stakeholders, goals, and priorities.
• You inspire others through a bias to action and experimentation.
• You are a team player in an agile setup.
• You are passionate about customers and champion their needs.
• You have experience mentoring and growing engineers around you.
• You listen as well as you speak.
• You’ve managed budgets.
• You know what it is to build, own, and operate services; you know how to fail well.
• Payment knowledge is a strong advantage, but not a deal-breaker.
WHAT DO WE OFFER
Most companies will try to entice you with amazing salaries and an awesome office location. We are not like that. We have all of that, but that is not the main dish, that is just the entree. As the main course, we want to constantly challenge you and the impact you as a leader will have on:
• A direct impact on the lives of the many people. With us, you will be challenged to set up engineering teams building solutions that have direct customer impact. Not only for our customers but our colleagues worldwide.
• A smile, on every customer's face, when they receive the product they wanted, in the way they wanted to pay.
• A challenging work environment, where technical excellence and collaboration are key, and fun is a must.
• Continuous learning with our 80/20 rule. 80% working on a product 20% working on yourself. We will provide you with Coursera and Pluralsight accounts.
The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it is important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.

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(Senior) Cyber Engineer, Customer Domain - Cyber Security, Group Digital

Säkerhetsansvarig, IT
Läs mer Sep 15
WHO YOU ARE
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multinational stage.
We believe that you are passionate to drive, explore and understand how things are built and how they break. Where theoretical knowledge helps you, it is backed up by practical skills learned and honed beyond what can be taught. You excel when confronted by an open-ended situation. You have powerful analytic capabilities as well as an ordered and structured approach to problem solving. You are pragmatic and ensure that we enable business to flourish, today and tomorrow.
To be successful in the role, we expect that you have a proven track record working with software development in a DevOps environment, preferably in a larger organization. You have experience and a strong interest in working with Cyber Security. It is advantageous if you have hands-on experience with development relevant for security detection and response, possibly with one or more roles related to blue teams (e.g., a SOC or CSIRT). We trust that you are used to managing highly confidential information and act with a strict level of professional discretion.
You bring one or more of the following competences to the table:
You can independently deliver high-quality code and find solutions to challenges.
You are experienced with REST API-programming, preferably in NodeJS, Kotlin and Swift.
You have a strong interest in Cyber Security, particularly in continuously developing detection and response capabilities as part of a blue team.
You are experienced in developing cloud native workloads, Google Cloud Platform in particular, but all cloud competence is welcome.
You have knowledge on integrating different cyber security capabilities and enabling automated responses.

We believe that you also have a good understanding of security in a broader context:
Security in the Cloud

o Cloud native security frameworks and controls
o Hands-on experience of building large-scale, secure cloud-based solutions
o Cryptography
Knowledge of the Secure Software Development Life Cycle (SSDLC)

o Threat Modeling
o Secure code review
o Software composition alaysis
o DevSecOps process &
o Lead and manage pen test team
You are required to have a good understanding in agile fundamentals and be inspired by working in a product-oriented organization.
WHAT YOU'LL BE DOING DAY TO DAY
You will be joining our detect & respond team within Ingka Group. We are working according to the agile principles and can promise great teamwork and collaboration. We are responsible for our security detection capabilities, security and privacy incident response globally, our internal penetration testing capability and our responsible disclosure and bug bounty program (bugs.ikea.com).
The focus for this position is to join our detection team as a software engineer. You will join our efforts in continuing the advancement of our detection and orchestration of security events across IKEA globally. You will work closely with colleagues in developing our detection process and controls.
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we can attend both trainings and conferences.
What we can offer you:
Opportunities to have global impact with your work
Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open-source tools across the board
An international team of great colleagues to learn with and from
Continuous learning (we aim to spend 20% of our working time on learning)
Flexible and friendly working environment in a truly value-based company
Relocation support where applicable

This job advertisement is for a single position.
This position is placed in Malmö/Helsingborg. The selection process will take place continuously.
QUESTIONS AND SUPPORT? LET'S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.

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Business Navigation Analyst, Group Digital, Ingka Group

Systemanalytiker/Systemutredare
Läs mer Sep 10
WHO YOU ARE
Do you have a drive to increase business value and provide supporting guidance to the organization by applying business analysis, insight and leverage best practices to achieve organizational goals and objectives? Do you like transformation and change? Then this role as Business Navigator Analyst within Ingka Group Digital might be exactly what you are looking for!
To this role you need to bring a huge drive and passion for business value creation. You are a natural advisor and integrator who are getting energized by cross-sharing insights to support decision making.
We believe you bring:
· Bachelor or master’s degree in business, finance and/or economics.
· Some experience from business performance management, financial management, business steering and/or other related field within finance.
· Preferable understanding of digital products, digital technology, analytics, and their wide-ranging application in business context
· Knowledge from project management processes or agile ways of working
· A co-operative and supportive sprit – better together.
You need to get inspired by working together in an ever-changing multidimensional and complex environment and motivated by leading and developing people through co-creation. This role is about driving business growth, securing cost efficiency, and contributing to overall success and results through people.
YOUR RESPONSIBILITIES
The purpose of Group Digital Business Navigation is to enable business transformation and secure Ingka Group long term profitable growth by maximizing value digital creates and optimizing resources we use. We do this through securing sound business steering, decision making and transparent financial planning.
The Group Digital Business Navigation Analyst works together with Group Digital Business Navigation colleges and business/technology managers to support planning, performance management and decision support, preparing analyses, insights and recommendations.
More specifically you will:
· Develop analyses, insights and recommendations related to performance, investments, and risks.
· Maintain, coordinate, and produce assigned financial plans, budgets. and forecasts.
· Contribute to the development and implementation of new ways of steering and measuring the business.
· Support the operations and development of an assigned functional area.
In this role you will report to the Group Digital Business Navigation Business Partner. This role is located in Malmö (Helsingborg can also be considered).
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have any questions regarding the position, please reach out to Karin Nilsson-Lång at karin.lang@ingka.ikea.com or to Joachim Hellekant at joachim.hellekant@ingka.ikea.com. If you have questions regarding the recruitment process, please reach out to Annette Björkquist-Åhstedt at annette.bjorkquist-ahstedt@ingka.com.
Please submit your application in English, consisting of a CV and cover letter, through the recruitment system as we are unable to handle applications by e-mail.
We appreciate your application as soon as possible but please no later than October 1st.
We look forward to getting to know you soon!

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Senior Product Owner – Enterprise Risk and Compliance

Projektledare, IT
Läs mer Sep 6
WHY WE WILL LOVE YOU
You are passionate about digital challenges and turning trends into practice. You thrive on working in a complex cross-functional environment and collaborate with colleagues when building and maintaining outstanding digital products for our co-workers and customers.
You are motivated by working in an agile environment where there is change at pace. Furthermore, you share our IKEA values and you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer.
A DAY IN YOUR LIFE WITH US
You will be part of the Insights & Safeguarding team, where you work side-by-side with many colleagues and stakeholders around the world to define and implement the product strategy. On a day-to-day basis you will be accountable for digital products within Risk, Compliance and Audit. More precisely, your ambition is to provide co-workers with outstanding digital products, supporting them in their daily work and operations.
Insights & Safeguarding capability area provides tools, data and insights to help colleagues across IKEA take good decisions to operate IKEA on a day-to-day basis and design the IKEA business model of the future. Other capabilities and products we manage within the team is within Financial BI, Planning & Forecasting, Insights & Planning Enablers, and Legal operations governance.
We are looking for a Senior Product Owner who has:
• at least 10 years of experience in leading roles within Corporate Risk Management
• extensive knowledge in how to create effective and consistent digital solutions within risk management, compliance management and audit assurance for corporate business
• strong communication skills
• at least 3 years of experience in Product Management
• experience setting up and managing agile organizations
• innovative mindset and curiosity on how to design and provide amazing user experience and to inspire others to do the same
• able to lead product team(s) composed of colleagues from product, engineering, data and analytics and UX practices.
You will:
• Form the vision and strategy for the product(s) and ensure that the delivery of the outcomes meets the objective and business needs
• Build trusted relationships with stakeholders and ensure they are part of the team as contributors
• Collaborate cross-functional and orchestrate initiatives to ensure seamless user experience and maximum impact
• Define Objectives and Key Results and give visibility of progress to stakeholders
• Quantify customer needs and business opportunities with quantitative and qualitative research
• Leverage insights (data-driven decisions) and business knowledge in the company to create high quality products
• Create an agile way of working with the product team
• Guide and inspire the product team(s) so they can perform their best
In this role you will report to the Product Manager and the position will be located in Malmö, Sweden.
LET'S CONNECT!
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible!

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Data Analyst

Systemanalytiker/Systemutredare
Läs mer Aug 31
WHO YOU ARE
We are looking for a Data Analyst to join us in developing new revolutionizing ways for making IKEA reachable to hundreds of millions of customers globally. We are using cutting edge methodologies within cross-functional teams to keep IKEA leading in an exciting and fast-moving environment.
Our diverse and global team within Data & Analytics is growing even more and we would love to talk with you, if you recognize yourself in some of the following:
• Consider data to be the starting point for solving (almost) any business problem
• Enjoy figuring out how to use your extensive knowledge of and code to derive insights from large datasets in order to solve real-life, fast-paced business problems
• Have an extensive background in analytics, computer science, engineering or equivalent (at least MS or equivalent)
• Loves to visualize data through advanced visualization tools and to tell compelling data stories to senior non-technical stakeholders
• Able to work with a balanced trade-off between care and speed, and understands that rapid insights may come at an initial cost of rigorousness
• Have experience in digital product development and how translate to business input into testable hypotheses, features/models, or metrics
• Have at least 5 years relevant experience as a Business Analyst, Data Analyst, Web Analyst or similar
• Are passionate about the possibilities of Data & Analytics and the value it can generate for business
• Are a curious world class problem solver who wants to keep learning!
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.


A DAY IN YOUR LIFE WITH US
You’ll work with the transformation of IKEA into a more data driven company by ensuring that data and insights becoming a natural part of the product development within Sales & Payments in IKEA to reinforce, alter, or largely impact present and future decisions on business and product strategy.
For example, we are developing models, dashboards and tools to answer questions like:
• How do our customers use IKEA digital touchpoints? How do they interact between different channels? Can we detect the bottlenecks in the funnel and their root causes?
• Can we understand our customers’ interest and behaviors’ around the digital products we create around Selling and Payments?
• How can we make it easier for more customers to buy from IKEA in new and existing touchpoints?
• How can we use visualizations to show the performance of our Digital Products?
• How can use Data to understand and improve our conversion rate?
• Can we personalize our checkout experience and attract more customers to use it?
• How can we contribute to become a climate positive and circular business by 2030?

OUR TEAM WITHIN IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design from Sustainability. All of you together will be creating the best solutions to serve our customers with a frictionless buying journey across all touchpoints.
IKEA has long been a global leader in home furnishing. We are proud of our vision to improve the everyday life of the many people. But our industry is quickly changing, and we need to adapt to stay competitive. To facilitate our digital growth ambition, we are working in different locations world-wide. The home office for this role will be Malmö but we act as one global team and work together on global solutions.
We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
Please note that there are preferred candidates for the role.

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Product Specialist Tax

Projektledare, IT
Läs mer Sep 1
WHO ARE YOU
As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people.
For this role we believe you have
Experience in digital product development and proven track record of delivering products that add value
Solid understanding of how to apply Agile in Standard Software.
Willingness to challenge typical ways of working connected to SAP and explore new possibilities with Agile methodology as a backbone
Strong team working and collaboration skills
Ability to communicate and discuss strategically and together with business create Digital Roadmaps which are value driven and according to business expectations
Strong business competence with emphasis on:
Retail experience, ideally in a context where sales orders are captured outside of the ERP solution
E2E-process of indirect Tax
E2E-process understanding of O2C (Order to Cash)
E2E-process understanding of S2P (Source to Payment)
E2E-process understanding of R2R (Record to Report)
Ability to communicate and discuss strategically & together with business create Digital Roadmaps which are value driven and according to business expectations
Strong demonstrated competence containing:
Integration between Retail systems and SAP backbone
SAP ERP in general, including process and solution dependencies in complex IT landscapes
High-level Process design & using Solution Manager or other equivalent tools for documentation
SAP Finance – General Ledger & Tax
SAP SD and VIM
Knowledge in the following areas is considered beneficial:
Finance & Tax background
S/4-HANA (Core)
Authorizations & Roles related to Tax
SAP Intercompany invoicing
AIF
BRF+
SAP Analytical capabilities

YOU’RE RESPONSIBILITIES:
To support product owners in making tactical decisions by measuring, analyzing and reporting on the performance of digital products. To serve as subject matter expert for product team members and other co-workers, providing insights, context and additional information as needed to help understanding of what is required.
YOU WILL
Measure, analyze and report on the performance of the Digital Products against business goals and KPIs
Responsible for all product related analysis, utilizing both customer and product data
Support the product owner in tactical decision making with analysis results and insights
Supporting the Product Owner in writing user stories
To develop extensive knowledge of the stakeholders’ (Product Manager & other business stakeholders) needs and interpret and share that knowledge with the product team, providing context, as needed to ensure what they develop and deliver what is expected
To test, analyze and validate the actual impact of the product to make sure the product reaches its goals
Where needed, (and directed by the Product Manager/Owner) work with co-workers to understand and quantify their needs and requirements, ensuring they are included and integrated into the product as needed
Work cross-functional to ensure that the agile team has what is needs and remove blockers that prevent the agile team to maximize the delivery of digital products

TOGETHER AS A TEAM:
We set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace. At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
APPLY NOW!
We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible!

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Senior Data Engineer, Customer Support and Returns. Malmö

Systemförvaltare
Läs mer Aug 31
At Customer Support and Returns, we are building products that makes shopping at IKEA simple, before, during and after their purchase. We are passionate about providing an excellent experience for all IKEA customers globally. To make sure we provide that, we in the Data & Analytics team are creating insights using data from the whole customer journey. Come join us!
Who you are
IKEA is taking huge steps in its digital transformation and our Data Engineers are working in cross-functional teams to transform IKEA into a more data driven company by building and supporting state-of-the-art data products.
We are looking for a Senior Data Engineer with minimum 5 years of professional experience as a (Junior) Data Engineer or Software Engineer, to join our diverse and growing team within Data & Analytics, and we would love to talk with you if you recognize yourself in some of the following:
· Strong knowledge of advanced data structures, distributed computing, and cloud-based services
· Strong knowledge of for data processing and analysis
· Extensive knowledge of programming languages (e.g. Java, Go, Python, or Scala), including concepts from functional and object-oriented programming paradigms
· Broad knowledge of new and emerging tools for extracting, ingesting, and processing of large datasets (Apache Spark, Beam, Kafka, or equivalent)
· Good knowledge of Machine Learning models and how they rely on data feeds for their implementation
· Broad knowledge of digital product development principles and the importance of rapid validated learning cycles to optimise performance long term
· Broad knowledge of collaborative software engineering practices (Agile, DevOps), in which solutions evolve through the effort of self-organising cross-functional teams
· A team player who takes ownership, builds cross-functional relationships with senior peers, and loves sharing knowledge with more junior team members
· A curious world class problem solver who wants to keep learning!
This is our wish list! If you don’t recognize yourself in all these points, you might still be an excellent candidate for the role. We like to think long-term and invest in people’s development together with us.
The IKEA culture and values are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important for us that you share our values! You can read more regarding our values and life at IKEA on our website www.ikea.com.
What you’ll be doing day to day
This Senior Data Engineer role will be driving the development of data products for delivering digital solutions that will improve the IKEA customers experience. The capability area handles most of the solutions used by our customer support centres globally such as communication platform, knowledge management, intelligence and reporting, staff planning, case management, returns management and also self-service solutions for things like appointment/event booking and order management. Most of these solutions have both a customer and co-worker facing part.
The home office for this role will be Malmö but we act as one global team and work together on global solutions. We see so many opportunities for what we can accomplish and have the ambition to be a world class team. At the same time, we believe that our work is not just about solving business problems, but also about learning and having fun together.
Our team within IKEA
You will work in Data & Analytics together with other Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together you will be joining cross-functional teams consisting of colleagues from Technology, Product, Design, that designs, implements and deploys products that help to solve these kinds of problems. Your job will a mix of understanding business needs, designing data solutions – and of course writing code.
We can offer you:
• Work on some very interesting problems as described above, and you are encouraged to spot new opportunities or to collaborate with Data & Analytics colleagues in other teams.
• Opportunities to have global impact with your work.
• Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source tools across the board.
• Hardware and OS of your choice.
• A team of great colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics).
• Continuous learning (we aim to spend 20% of our working time on learning).
• Flexible and friendly working environment.
QUESTIONS AND SUPPORT? LET’S CONNECT!
Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a global workplace. And as the world’s leader at life at home, you have exceptional opportunities to grow and develop together with us.
If you have questions regarding the role, recruitment process or other practicalities please get in touch with Recruitment Specialist, Pietro Mattei at pietro.mattei@ingka.ikea.com. Please apply with your application in English. Note that we can’t process any applications through email. Thank you!

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Digital Roadmap Leader, Ingka Group

IT-strateg
Läs mer Aug 30
WHY WE WILL LOVE YOU
We believe you are driven by setting structure and creating clarity for business development in an agile environment. You have the ability to see the big picture, connect the dots and optimize for the totality.
To be successful you should have proven experience in either Business architecture, Agile portfolio management or Product Management.
In this role you have a minimum of 3 years experience of creating, shaping, negotiating and presenting options and scenarios to a variety of stakeholders.
You have demonstrable communication and presentation skills and proven analytical skills and experience from making quick decisions based on hard and soft data.
We believe you have strong communication skills with business and technical stakeholders and that you are a true team player with great collaboration skills.
You have a strong business acumen and strategic/commercial mind-set and we also see that you have knowledge and experience working with digital teams.
As a person you enjoy working at a high pace with many international stakeholders, taking key decisions as a true leader that will delight our users and result in an outstanding impact for IKEA. In situations of great uncertainty, you focus on finding a pragmatic way forward.
You have knowledge in following areas:
Good knowledge of business planning processes and scenario modelling
Good knowledge of business in Retail- and eCommerce to be able to drive reinvention of the business
Knowledge of how to outline a roadmap to meet business requirements together with relevant stakeholders
Formal training/certifications in Lean, Six Sigma, Business Process Management (BPM), Agile
Project Management (PMI) training and/or experience
Product Management training and/or experience
Knowledge of enterprise architecture and business architecture frameworks (TOGAF, BIZBOK, ArchiMate) is a plus

A DAY IN YOUR LIFE WITH US
Among many tasks you will:
Work across areas and initiatives within INGKA Group, enabling a successful digital development agenda that meets customer needs and drives IKEA business results.
Lead effective data collection to create an overview of the Digital roadmap and development and deployment activities performed in assigned domain in Group Digital and across other group functions or IKEA companies
Monitor, track and report for your area as part of the overall prioritized Group Digital roadmap
Participate and initiate the direct interaction between external touchpoints such as other group functions and other IKEA companies, aligning ambitions and progress across the IKEA value chain
Regularly and frequently educate/communicate the progress of the Digital roadmap and portfolio to the Ingka markets and external touchpoints as necessary, and support the Product Managers and the Digital Roadmap manager to do so in close collaboration with partner group functions and other IKEA companies
Play a key role in working out specific artefacts such as business capability maps and value streams and helping streamline and rationalize digital business development processes.

TOGETHER AS A TEAM
The digital roadmap team mission is to be able to respond to the following questions around Digital Business development at Ingka (Digital Roadmap):
Will the portfolio enable us to reach our objectives? (SUFFICIENCY)
Are we moving the needle for the business and for our customers? (SIGNIFICANCE)
Are we spending our resources wisely? (EFFICIENCY)
Can we thrive in the future? (RENEWAL)

We do this through interpretation and contextualization of business strategies against operational needs and help bridge gaps between strategy and execution.
We work collaboratively with Business subject matter experts, the Product organization, technical architects, and other subject matter experts in various business functions and teams to define optimal roadmap and sequence and available scenarios delivering wished outcome.
At IKEA we believe in people and that we are always better together. Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment.
This is a team game, and we get points for assists!

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Business Analyst, Group Digital

Systemanalytiker/Systemutredare
Läs mer Aug 30
WHO YOU ARE
We are looking for a Business Analyst to join us in the creation of useful and actionable insights to support IKEA in strategic decision making, using traditional and advanced analytical techniques.
Our diverse and global team within Decision Intelligence is growing and we would love to talk with you, if you recognize yourself in the following:
Data Processing

You know how to “wrangle” data. You feel equally comfortable extracting data from databases, text files, web-based dashboards as well as unstructured data. You also gather information from communication with co-workers. You give priority to the quality of the data.
Analyze Data

You use coding to conduct data analyses and draw conclusions. You adapt the type of analysis to the topic in question, running statistical tests and developing predictive models to provide better insights.
Visualize Data

Storytelling through data visualization is a vital component of your work. You know what charts should be accompanying the analysis to summarize and illustrate the most important data. And you are very skillful in creating those charts using business intelligence products.
Written Communication

You communicate data insights in an easy way and can summarize in few sentences a complex idea without trivializing it.
YOU NEED:
- Minimum 5 years of experience in data analysis and reporting (retail and e-commerce is a plus)
- Good skills in scripting languages (preferably Python)
- Extensive experience querying databases or other tools, such as Google Big Query
- Broad knowledge of business intelligence products (for example, Power BI, Qlik)
- Strong communication skills, both written and verbal.
Furthermore, you are
- A curious, world class, problem solver with a hacker mindset who wants to keep learning!
- A team player who takes ownership, builds cross-functional relationships with co-workers, and loves sharing knowledge.
YOUR RESPONSIBILITIES
In your role as Business Analyst, you use your domain experience to:
Identify story angles within the data to inform the business about significant happenings.
Create and collaborate in the publication of our “news” for any relevant case.
Contribute to the periodical report of standard figures and developing dashboards.

Furthermore, you drive an open and sharing climate, being a role model of the IKEA values.
ABOUT THIS WORK AREA
We’re the ones who make it possible for people to have a smarter life at home and a hassle-free and rewarding shopping experience. Together we work to find new digital solutions for every business need to help make IKEA a great and efficient place to work. We like to think of ourselves as innovative and modern, and we believe that nothing would actually work without us.

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Agile Coach, Group Digital

Systemförvaltare
Läs mer Aug 30
WHY WE WILL LOVE YOU
The Agile coach chapter in Group Digital is now looking for an Agile coach who loves to work with people and who is passionate about lifting organizational glass roofs.
We believe that you are passionate about change, about improving things, and always looking for the next level of business agility. You are also a true team player, and a doer who is not afraid of getting your hands dirty. Agile theory is not enough for you, you take pride in implementing it in practice and to get real, sustainable results. You love to work both on a strategic and operational level.
You have been doing this for a long time, and you have proven experience from similar work in other companies and organizations. You are a strong leader, who can influence, create networks and get people to follow your lead. You also have a strong drive and ability to identify and act yourself when you see opportunities and challenges.
YOUR RESPONSIBILITIES
You will work in the Agile coach chapter in Group Digital and drive bigger agile transformational activities and initiatives on an organizational level and explore how such activities can be implemented in other areas to create consistency across organizations and benefit the larger Ingka Group universe.
You will be part of setting the agile guardrails and change management methods for successful transformations to enable change in the known and unknown and advise and guide business leaders in defining outcome-based transformational goals that will inspire to improve business agility and increase business and customer value.
You will be part of building and evolving the Ingka agile community to ensure that an aligned agile movement of ambassadors is created across Ingka Group.

TOGETHER AS A TEAM
We are a small team with big ambitions. We are autonomous, self-driven, and self-motivated. Most of the organizations we are working towards are based in Malmö and Helsingborg, but nowadays most of us work remotely. A mix of local and remote work is not a problem.
We believe in agnostic, holistic agile and business agility based on the strong IKEA values, where there is no one-size-fits-all, and where the optimization for customer value and products, outcome-based goals and cultural pre-conditions are equally important to speed and quality of delivery.
We value honesty, transparency, humbleness, and a willingness to help each other improve. We believe in what IKEA stands for, cherish our IKEA values, and want to continue to build on that into the future. And we want to do that together.
QUESTIONS AND SUPPORT? LET'S CONNECT!
The role is based in In Malmö or Helsingborg and you will report to Patrik Olofsson
For more information about the role, reach out to hiring manager patrik.olofsson@ingka.ikea.com
If you have any questions about the recruitment process, please reach out to tech recruiter Therese Carlsson at therese.carlsson@ingka.com We will be interviewing continuously and are looking forward to hearing from you!
PLEASE NOTE
Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.

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Security Engineer - Cyber Assurance, Group Digital, Ingka Group

Datasäkerhetsansvarig
Läs mer Aug 25
WHO YOU ARE
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multi-national stage.
As always, we are looking for people to join us who share and are passioned about our IKEA culture and values that are very much a part of our business and day to day work life. For you to thrive and grow with IKEA it’s important that you naturally lead with our values top of mind - such as togetherness, renew and improve, simplicity, different with a meaning and caring for people and planet amongst others. You can read more about our values and life at IKEA at ikea.com.
We believe that you are passionate to drive, explore and understand how security assurance is achieved through fit for purpose controls that integrate with modern product development. Where theoretical knowledge helps you, it is backed up by practical skills learned and honed beyond what can be taught. You excel when confronted by an open-ended situation. You have powerful analytic capabilities as well as an ordered and structured approach to problem solving. You are pragmatic and ensure that we enable business to flourish, today and tomorrow.
You have a background in either computer science or information security, and you have been working within the area for at least 3 – 5 years. Preferably you have experience in technical compliance aspects of security and privacy, working with applying industry best practice frameworks as well as legal and/or regulatory requirements. You have a passion for technology, information security, assurance, and a willingness to work closely with engineering teams to develop and follow up on controls in a way that enables business.
WHAT WE OFFER
You will be joining the Cyber Assurance security team within Ingka Group. The team is responsible for developing capabilities to create confidence that the set of intended security and privacy controls in our digital products are in place and effective in their application. We are a specialist team that combines of, business, compliance and auditing expertise, technology, and data.
Some other perks if you join us is:
• An exciting and empowering work environment with exceptional opportunities to grow and develop together with us
• Opportunities to have global impact with your work
• Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open source solutions across the board
• Hardware and Operating System of your choice
• A team of great colleagues to learn with and from (with world-class experience across all aspects of Cyber Security)
• Continuous learning (we aim to spend 20% of our working time on learning)
• Flexible and friendly working environment in a truly value-based company
To succeed in the role, we see that you have experience in many of the following:
External Cyber Frameworks:
Knowledge of NIST, CIS, ISO2700x series, COBIT, or other audit/control frameworks
Have a good knowledge GDPR, PCI DSS, MLPS, China CSL etc.
The Control/Assurance/Risks mindset
Know-how or specific knowledge about Internal Controls and Compliance
Understanding the nature of risks and their impact on the business and IT Solutions
High level knowledge about the audit processes, audit preparation and evidence collection process
Experience in implementation of controls in a modern and agile software development context
Cyber Professional Competency and Background
3-5 years in Cyber Security or other related it functions
Education: Computer Science, Information System, Audit etc.
International Cyber and IT certifications: CISA, CISSP, CISM or CRISC
Other soft skills
Know-how of project management and stakeholder management
Reflective with an analytic sense and structured workstyle
Good communication skills and ability to manage stakeholders on different levels
TOGETHER AS A TEAM
At Group Digital, we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technology and agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
The role is based in Helsingborg.
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the role, recruitment process or other practicalities please get in touch with Recruitment Specialist, Pietro Mattei at pietro.mattei@ingka.ikea.com.
Please note
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.
We would love to meet our candidates face to face, but to prevent the spread of the virus this recruitment will be handled through digital appointments and solutions.

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Security Engineer - Group Digital, Ingka Group

Datasäkerhetsansvarig
Läs mer Aug 23
WHY WE WILL LOVE YOU
You are genuinely curious about the IKEA business and always strive to understand and contribute to our vision. You always seek the necessary context to take best practices beyond a cliché into sound business practices. You wish to work with the best people in security on a multi-national stage.
We believe that you are passionate to drive, explore and understand how things are built and how they break. Where theoretical knowledge helps you, it is backed up by practical skills learned and honed beyond what can be taught. You excel when confronted by an open-ended situation. You have powerful analytic capabilities as well as an ordered and structured approach to problem solving. You are pragmatic and ensure that we enable business to flourish, today and tomorrow.
What you bring to the table:
An adaptable mindset with focus on security best practices
Great understanding of endpoint security
Good understanding of modern and agile software development

It is advantageous if you have experience in some of the below areas:
Security in the Cloud
Code Reviews and Code Signing
Hands-on experience of managing large-scale, secure cloud-based solutions
Identity and access management (IAM)
Public Key Infrastructure (PKI)
Active Directory Services and related services
Enterprise Key Management Systems (EKMS)
System administration, specifically within Windows environments
Scripting and Programming
Linux and Unix fundamentals
Kubernetes and container-orchestration

YOUR RESPONSIBILITIES
To be successful in the role, we expect that you have experience of the relevant security domains in combination with the capability to communicate this to stakeholders in a clear and concise way. We believe that you are used to managing highly confidential information and to act with a strict level of professional discretion.
You will be joining the Security Engineering team within Ingka Group. As a Security Engineer, you will work closely with other security engineers to focus on enabling IKEA to produce secure and high-quality software. You will support the secure software development of products and help shape the future of the area at IKEA.
We work together to achieve our goals and always strive to utilize the talent of every individual optimally. We develop our people and our business equally to ensure that we can continue to provide a better everyday life for the many people for a long time to come. We believe that continuous learning is important to grow, both as persons and as professionals. To empower ourselves to thrive, we're able to attend both trainings and conferences.
ABOUT THIS WORK AREA
Join us on a journey where the road is truly more important than the destination. Our guiding star is the better everyday life of the many people and our impetus is our desire for constant renewal. Come help us shape the map of our future by seeing things a little differently.
We now seek security engineers across multiple security domains that can help us build the future of a digital IKEA. Our ethos is security and privacy by design. We expect security to be a built-in quality aspect, not a bolted-on property.
This position is placed in Sweden, either in Malmö or Helsingborg. The selection process will take place continuously.
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the role, recruitment process or other practicalities please get in touch with Recruitment Specialist, Pietro Mattei at pietro.mattei@ingka.ikea.com.
Please note
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.
We would love to meet our candidates face to face, but to prevent the spread of the virus this recruitment will be handled through digital appointments and solutions.

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Automation/DevSecOps Security Engineer, Group Digital, Ingka Group

Datasäkerhetsansvarig
Läs mer Aug 19
Have you asked yourself what are the challenges of creating secure software? What do we mean by software security, and why do we struggle with it? Then you could be the one we are looking for!
At IKEA we are building, integrating and using software to solve complex problems. To fulfill our IKEA vision, “a better everyday life for the many people,” we need to ensure that the software we create and use is safe for both our customers and co-workers.
We are looking for a software with security interest or security engineer to join the Software Security Capability to help us reach new heights in software security.
What you will do:
Work within the central Software Security Capability, focusing on the automated security testing part of our services.
Define IKEA-specific best-in-class security automation strategies and practices that be easily used by product teams.
Create automation together with security engineers and product teams across the company that enables us as a company to utilize the strengths of automated security testing.
Improve and expand on the types of techniques that we utilize today, i.e., code scanning, dependency analysis, fuzzing and dynamic analysis.

Who you are?
We are looking for people to join us who share and are passionate about our IKEA culture and values which play a major part in our business and day to day work life. For you to thrive and grow with IKEA, it’s important that you naturally lead with our values in mind such as togetherness, renew and improve, simplicity, different with a meaning and caring for people and planet. You can read more about our values and life at IKEA at ikea.com.
We expect that you understand the complexities in security and risk mitigations in software development that manifest themselves in complex and distributed systems. You know that things are not black and white. You are curious, open minded and can work independently towards a common goal.
What we hope that you bring to the table:
Experience in large scale, enterprise software development as a software-, DevOps- or security engineer.
Experience utilizing CI/CD practices to automate software testing
Experience in cloud native applications and preferably Google Cloud
Experience in software security – either by similar software/application security positions or experience writing secure software as a developer.

Together as a Team
You would be joining the Cyber Security Capability, a part of Ingka Group Digital where we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services using new and existing technologies, as well as agile delivery methods to deliver at pace.
At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.
The role is based in Malmö / Helsingborg.
Questions and support? Let’s connect!
If you have questions regarding the role, recruitment process or other practicalities please get in touch with Recruitment Specialist, Pietro Mattei at Pietro.Mattei@ingka.ikea.com.
Please note
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.
We would love to meet our candidates face to face, but to prevent the spread of the virus this recruitment will be handled through digital appointments and solutions.

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DIGITAL TAXONOMY LEADER

Systemförvaltare
Läs mer Aug 4
WHO YOU ARE
• You’re a student of human behavior who is endlessly fascinated by what motivates people and how they interact with digital products and services.
• You’re a seasoned information scientist with experience mapping characteristics, identifying new and established naming strategies to facilitate customer and business needs, and streamlining large-scale operational systems. You love diving into complex challenges and making incremental and comprehensive improvements.
• You understand human-centered design principles and agile delivery methods and are comfortable leading and partnering on teams that incorporate both these ways of working.
• You’re a team player who enjoys connecting with others in order to uncover pain points and help solve for them. You’re also a self-starter who embraces ambiguity — you’re happy to dig into a problem, identify and prioritize issues, then bring others along in helping you conceive and deliver solutions.
• And finally, you’re a flexible optimist who thrives on change, is comfortable speaking your mind, loves to influence people and processes, and always looks for the win!
WHAT YOU'LL BE DOING DAY TO DAY
As a Digital Taxonomy Leader, you’ll help bring the unique IKEA brand to life for billions of digital customers around the world. You’ll lead complex projects and collaborate across Ingka and Inter-IKEA systems to deliver successful outcomes for our coworkers and customers. You’ll partner with other digital content experts to drive strategies and approaches, and support the broader Group Digital organization, working within a highly collaborative environment including coworkers from Digital Experience, Product, Engineering, Data and Business teams.
Here’s a sampling of expectations for your role as a Digital Taxonomy Leader:
• Research and benchmark retail best practices, set up digital taxonomy strategies and continuously validate and improve our systems.
• Lead all digital taxonomy initiatives within our cross-functional teams: collect inputs from leadership, internal and external content producers and customers; communicate priorities and strategies to stakeholders; and manage resources to help execute the work seamlessly and efficiently.
• Lead and own education plans for internal teams, helping to socialize human-centered taxonomy approaches and best practices throughout the organization.
• Contribute to and continuously iterate content strategy toolkits, approaches and strategies to provide consistency across disconnected teams and projects to ensure integrated priorities and outcomes.
• Lead and partner with other Digital Content Centre of Expertise team members to produce and maintain digital content audits to continuously improve the quality of our content.
• Bring new ideas to life and infuse a sense of play into our digital taxonomy approach. Drive and lead brainstorming, human-centered content workshops, and other co-creative design methods to bring out the best in our talents and efforts.
TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda to transform IKEA into the world´s leading multichannel home furnishing company. While our current Digital Transformation is allowing us to create new ways to meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future looks like. We are advocates for equality, diversity and inclusion in everything we do. The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.
Five principles guide us:
• Design puts people first
• Design brings confidence to decisions
• Design is a catalyst for growth
• Design brings ideas to life
• Design empowers the many people
We are building the entire Digital Experience Design organization from scratch and need passionate co-workers to help drive IKEA into the future.
Join us to start the journey of a lifetime!
QUESTIONS AND SUPPORT? LET'S CONNECT!
This role reports to the Head of Digital Experience Content. Our team of content strategists and UX writers is based in both Malmö and Amsterdam; this role can be based in either Malmö or Amsterdam. Please note that we don’t handle any applications via mail, and we accept applications only in English.
Questions about the recruitment process? We are more than happy to answer them! Feel free to connect with our recruitment specialist Therese at therese.carlsson@ingka.ikea.com. This ad will close when we find the right candidate, so please apply as soon as possible

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(Senior) Data Analyst, Reporting & Analytics

Systemförvaltare
Läs mer Jul 27
Your passion is within Business Navigation, and with that in mind, creating an IKEA/Ingka fit for the future. You also have a good understanding of the IKEA Concept, the IKEA Brand Identity and IKEA Culture & Values.
We want you to have deep understanding of financial and performance measures and a good knowledge of how to conduct financial research, data analysis and resolve financial problems.
As a person we see that you appreciate the mix of strategic and financial thinking and that you are motivated to keep learning and to forget the obsolete.
To succeed as a Reporting & Analytics Specialist, you will need:
Proven advanced training in accounting, finance, mathematics and statistics.
Minimum of 5 years of progressive and diverse experience in business economics or financial planning.
Experience of product/project-based budgeting.
Experience in retail and/or eCommerce.
Strong interpersonal skills with the ability to build trustful relationships.

YOUR RESPONSIBILITIES
As a Reporting & Analytics Specialist you will support the business steering and finance community and agenda with fit for purpose reports and tools. You will drive efficiency and quality in information landscape by continuously developing and adapting our analysis and reporting models and tools to best practice and current objectives. You ensure a consistent and quality assured information landscape by maintaining and managing operational definitions, master data and attributes of digital objects and metrics
Amongst others you will:
Be responsible for development and maintenance of dashboards and first cut analysis activities related to internal and external performance follow up and metrics.
Perform ad-hoc deep-dives to analyze performance of Group Digital in close cooperation with Data Analysts.
Drive and maintain operational definitions and attributes of reporting objects and metrics
Do detailed analysis on accuracy and validity of data used for performance measures.
Contribute to the overall enterprise development agenda of analytics and reporting related capabilities.
Based on stakeholder feedback/requests and best practice continuously develop and improve standard reports and artefacts
When needed, train and support other digital teams/roles with BI/analytics related competence and tools.

You are reporting to the Reporting & Analytics Leader and the position is placed in Malmö.
ABOUT THIS WORK AREA
“Our goal is to make IKEA better for the many people, our customers.”
To enable business transformation and secure Ingka Group long term profitable growth and independence through financial steering and decision support, operational excellence and compliance
QUESTIONS AND SUPPORT? LET'S CONNECT!
If you have questions regarding the recruitment process, please get in touch with Annette Björkquist-Åhstedt at annette.bjorkquist-ahstedt@ikea.com.
Please submit your application in English, consisting of a CV and cover letter.
We appreciate your application as soon as possible and look forward getting to know you soon!
INTERNAL TITLE: Business Intelligence Specialist

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Strategic Experience Design Director, Amsterdam/Malmö

Systemförvaltare
Läs mer Jul 26
WHY WE WILL LOVE YOU
Are you passionate about human-centred design and a committed people leader and capability builder?
It is a great time to be in Digital Experience Design at IKEA!
Our team is made up of passionate experts in all areas and levels of Digital Experience Design and we are building the entire Digital Experience Design organization from scratch.
Within Strategic Experience Design and Research, we are building the Digital Experience Strategy Centre of Expertise and leading strategic experience design initiatives, data experience design initiatives including IKEA’s data promise, experience design and UX research, and emerging-technology design initiatives. We are looking for passionate coworkers to help drive IKEA into the future!
REQUIREMENTS –
We believe you are a passionate people person with demonstrated experience leading and coaching human-centred- design teams.
We think that you, as well as us, are positively obsessed about the future and believe that human-centred-design is a key enabler for innovation. You use a range of methods to surface current and future user needs and market insights, to explore, define and bring to life future customer experiences
To succeed in the role you will have experience in many of the following:
Experience in leading, managing, coaching, developing designers, promoting individual growth and mentorship. Previous people management experience is a must. Experience in leading and managing team members in different locations ispreferred.
Strong communication skills and experience building and defining relationships and ways of working and maintaining collaboration with many teams across the business
Growing design maturity and understanding of the value of human-centred design across an organization and empowering design work in strategic initiatives.
You have a strong and compelling leadership portfolio communicating your leadership beliefs, capabilities, notable career achievements, case studies of your leadership skills, projects your teams have delivered, and more

YOUR RESPONSIBILITIES
You will be leading a multi-disciplinary team of Strategic Experience Designers and Design Researchers with varying levels of experience and over multiple locations.
You will manage strategic experience design initiatives through working with primary and secondary research and driving contextual design, value proposition creation, service design, user and customer journeys, design workshops, sprints, prototyping, and more. Delivering engaging and tangible future customer and co-worker experience visions across current and future touchpoints.
Together with the other Strategic Experience Design and Research directors and principals you will be part of the Strategic Experience Design leadership team, driving the Centre of Expertise. Establishing strategic experience design in the wider IKEA organisation and driving experience design maturity, through establishing best practices, methods and tools that can be used across the organisation to drive quality of process and deliverables.
Throughout your (project) work, you naturally and continuously define Experience Design best practices by exploring new ways and benchmarking against industry standards, to validate and improve deliverables.
TOGETHER AS A TEAM
We are guided in our work by five key principles:
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

We are a new and growing team of strategic experience designers, data experience designers, design researchers and emerging technology specialists based in Malmö and Amsterdam and we are at the beginning of our journey. The nature of our work means that there is no standardised way of working but rather an approach adapted for different purposes, utilising what is already in place but building new when it is not.
We are driving human-centred-design into all areas of the organization to put the customer and co-worker at the centre of everything we do, constantly listening and learning from them, iterating, validating and improving as we go.
We value spending time to really understand how we can improve the lives of our customers, define the challenge or opportunity clearly, to explore broadly and then ensure we keep going back to them through a build test learn approach.
Where our Digital Transformation is allowing us to create new ways we meet and interact with our customers and co-workers, the Digital Experience Design team is responsible for shaping what the future actually looks like. We have a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies, that enable creativity, great design and innovation.
QUESTIONS AND SUPPORT? LET'S CONNECT!
The role is based in Malmö or Amsterdam and you will report to the global Head of Strategic Experience Design & Research
If you have any questions about the recruitment process, please reach out to tech recruiter at james.goodwin@ingka.com During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
PLEASE NOTE
Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.

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Data Experience Design Director, Amsterdam/Malmö

Systemförvaltare
Läs mer Jul 26
WHY WE WILL LOVE YOU
Are you passionate about the opportunities of data in human-centred design and a committed people leader and capability builder?
It is a great time to be in Digital Experience Design at IKEA!
Our team is made up of passionate experts in all areas and levels of Digital Experience Design and we are building the entire Digital Experience Design organization from scratch.
Within Strategic Experience Design and Research, we are building the Digital Experience Strategy Centre of Expertise and leading strategic experience design initiatives, data experience design initiatives including IKEA’s data promise, experience design and UX research, and emerging-technology design initiatives. We are looking for passionate co-workers to help drive IKEA into the future!
REQUIREMENTS –
You are a passionate people person with demonstrated experience leading and coaching human-centred- design teams.
You are at the leading edge of Data Experience Design and its role in digital transformation and you are passionate about customer data ethics and building a data promise, improving Data Accessibility and Usefulness and working towards the definition, development and implementation of Data-enabled Design.
You are positively obsessed about the future and believe that data enabled human-centred-design is a key enabler to improve the lives of the many people.
To succeed in the role you will have experience in many of the following:
Experience in leading, managing, coaching, developing designers, promoting individual growth and mentorship. Previous people management experience and experience in leading and managing team members in different locations is preferred.
Leading Experience Design projects and building design visions in the domains of Data Ethics, Knowledge Engineering, Data Accessibility, Data Visualisation and more broadly leveraging data as design material in a human-centred-design process.
You have a strong and compelling leadership portfolio communicating your leadership beliefs, capabilities, notable career achievements, case studies of your leadership skills, projects your teams have delivered, and more.
YOUR RESPONSIBILITIES
You will be leading a multi-disciplinary team of Data Experience Designers and will be responsible for defining and driving the full Data Experience Design strategy and vision and ensuring integration of human-centred-design approaches to inform how data is collected, analysed, and presented.
You will take a leading role across Group Digital and Ingka, defining how to approach and execute Data Experience Design and drive education plans, events and initiatives to increase understanding and adoption of Human Centred Data Experience Design approaches, working across Design, Product, Data and Technology.
Together with the other Strategic Experience Design and Research directors and principals you will be part of the Strategic Experience Design leadership team, driving the Centre of Expertise. Establishing strategic experience design in the wider IKEA organisation and driving experience design maturity, through establishing best practices, methods and tools that can be used across the organisation to drive quality of process and deliverables.
Throughout your (project) work, you naturally and continuously define Data Experience Design best practices by exploring new ways and benchmarking against industry standards, to validate and improve deliverables.
TOGETHER AS A TEAM
We are guided in our work by five key principles:
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

We are a new and growing team of strategic experience designers, data experience designers, design researchers and emerging technology specialists based in Malmö and Amsterdam and we are at the beginning of our journey. The nature of our work means that there is no standardised way of working but rather an approach adapted for different purposes, utilising what is already in place but building new when it is not.
We are driving human-centred-design into all areas of the organization to put the customer and co-worker at the centre of everything we do, constantly listening and learning from them, iterating, validating and improving as we go.
We are passionate about human-centred- design as an enabler of driving better customer and co-worker experiences and enabling innovation and growth and believe that our work and decisions should be based on deep understanding of our customer and co-workers needs.
We value spending time to really understand how we can improve the lives of our customers, define the challenge or opportunity clearly, to explore broadly and then ensure we keep going back to them through a build, test, learn approach
Where our Digital Transformation is allowing us to create new ways we meet and interact with our customers and co-workers, the Digital Experience Design team is responsible for shaping what the future actually looks like. We have a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies, that enable creativity, great design and innovation.
QUESTIONS AND SUPPORT? LET'S CONNECT!
The role is based in Malmö or Amsterdam and you will report to the global Head of Strategic Experience Design & Research
If you have any questions about the recruitment process, please reach out to tech recruiter at james.goodwin@ingka.com During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
PLEASE NOTE
Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.

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Tech leader that will enable efficient data flows

Systemförvaltare
Läs mer Jul 26
WHY WE WILL LOVE YOU
Data Enablement technology is a new area within Ingka Digital and we are looking for an Engineering Manager to lead the team that are building the common data pipeline capabilities needed for democratizing our data.
The team is enabling the Ingka Data Marketplace in the cloud - with tools, technology and expert knowledge on data pipelines.
Data and information are one of the most important assets for Ingka - every day millions of records such as our store transactions, online orders and movement of goods flow through the IKEA ecosystem. The Data Marketplace will connect siloed data through a self-service data infrastructure that makes data highly available and easily discoverable for the entire organization who need it.
The team is a core part of the digital foundation at Ingka and the services we provide are crucial to run our business - to sell and deliver out fantastic furniture to customers across the globe.
REQUIREMENTS
We think that you love the mix of team leadership and coaching, together with setting the strategic direction and foundation for how we build data pipelines at Ingka. You are also good at managing stakeholders across the Ingka Digital organization in order to drive the area forward. We believe you are familiar with the Data Mesh concept and you have participated in setting up frameworks and standards around data, in a cloud setting, before. Our colleagues from different cultures and backgrounds and we believe that you also value the power of diversity
You are a people centric leader who love to lead, coach, and support a high performing team.
You are driven and love the opportunity to build up this area and to drive standardization in the ways of working across all digital domains of Ingka.
You know how to deliver software and devops engineering from and have good knowledge of design and architecture concepts (e.g. microservices)
You are curios and can lead engineering teams in an environment of digital transformation and constant changes to technology.

YOUR RESPONSIBILITIES
You will be working physically and/or virtually in fully empowered and agile teams.
Together with the Service Manager, Engineers and fellow Engineering Managers you will create and promote the roadmap, ensuring the best service offering, based on the latest technologies and drive a competitive advantage for our consumers.
You will proactively enable transformation of your services and always strive for services based on a high degree of automation and self-service
You will ensure recruitment, performance, competence and career development of your team

TOGETHER AS A TEAM
We are a small team of around 10 skilled and experienced data engineers, data architects and our own agile coach, tasked to jumpstart and support data teams that start the journey of designing and building data pipelines. The team designs, develops and operates our cloud based data pipeline platform with a product management mindset.
We are quite autonomous, self-organizing and self-sufficient in many ways, which means part of our daily work is to define how we get things done together. We are based in Malmö but a mix of local and remote work is not a problem.
We are passionate about collaboration and the IKEA value of togetherness where we all work together to set the direction of the team and to deliver the best possible outcome. Anyone on our team can come with ideas on things to work on and we believe in the test and learn approach.
We value development speed and data driven feedback a lot, we are responsible for the things we build throughout the whole life-cycle, which means operations is an important part of our work.
Finally a question that has absolutely nothing what so ever to do with this position: What movie title best describes your life and why ??
QUESTIONS AND SUPPORT? LET'S CONNECT!
The role is based in Malmö and you will report to Hedvig Alling, service manager
For more information about the role, reach out to hiring manager Hedvig Alling at hedvig.alling2@ingka.ikea.com
If you have any questions about the recruitment process, please reach out to tech recruiter Therese Carlsson at therese.carlsson@ingka.com. During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
PLEASE NOTE
Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.

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Senior Product UX Designer – Global Digital Experience Team - Malmö

Systemförvaltare
Läs mer Jul 26
It is a great time to be in Digital Experience Design at IKEA!?
Guided by our motivation to create a better everyday life for the many people, we are driving human-centered-design into all areas of the organization to put the customer and coworker at the center of everything we do.
Our ambition is to create the best-in-class digital experience for customers and coworkers alike, constantly listening and learning from them, creating those experiences with them, iterating and improving in perpetuity. We do not exist without our customers and coworkers and believe that we report to them. Their feedback is our success and our failure.
Five principles guide us?
Design puts people first
Design brings confidence to decisions
Design is a catalyst for growth
Design brings ideas to life
Design empowers the many people

WHAT YOU'LL BE DOING DAY TO DAY
Our team is made up of passionate experts in all areas and levels of Digital Experience Design: Product UX Design, Strategic Experience Design, Data Experience Design, Experience Design Research, Emerging Tech Design, Digital Taxonomy, Content Strategy, Experience Writing, Optimization Writing, Inclusive Design, Design Systems, Motion Design, and Design Ops to hold us all together and keep us efficient.
We are building the entire Digital Experience Design organization from scratch and need passionate?co-workers?to help drive IKEA into the future! Join us to start the journey of a lifetime.?
As?Sr Product UX Designer?in our team, you will help explore and design the user experience for billions of customers and 166,000+ co-workers around the world.
You will work in?highly collaborative?cross-functional team?across UX, Product, Data and Engineering, to deliver world-class digital experiences.?
To succeed in the role, we see that you have experience in many of the following:
Leading and producing innovative, world-class design and experiences to drive the direction for customer and/or co-worker facing digital experiences
Together with Product, lead and execute discovery work to identify user needs, explore future experiences and turn concepts into product UX design
Defining strong evidenced-based design rationales and communicating and advocating those decisions to a variety of stakeholders and teams
Leading brainstorming, design sprints, human-centred design workshops and other co-creative design methods to bring the UX and Design strategy to life
Providing design mentorship to assist in the development of Product UX Designers
Implementing and promoting design vision and deliverables to key stakeholders up to Digital Experience and Domain Leadership

TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda in order to enable IKEA to become the world´s leading multichannel home furnishing company. We drive the development, provision and operation of our digital products and services using new and existing technology with agile delivery methods. At the same time, we provide a home for digital skills to both develop and extend technical, people and business skills needed to continuous development and growth.
Where our Digital Transformation is allowing us to create new ways we meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future actually looks like. The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.
QUESTIONS AND SUPPORT? LET'S CONNECT!
Please note that we don’t handle any applications on mail and in English only.
If you have any questions about the recruitment process, please reach out to recruiter Chloe Fineman - (chloe.fineman@ingka.com) During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
Warmly welcome with your application!
Please note
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.
We would love to meet our candidates face to face, but to prevent the spread of the virus this recruitment will be handled through digital appointments and solutions.

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Tech leader with a passion for democratizing data

Systemförvaltare
Läs mer Jul 26
WHY WE WILL LOVE YOU
Data Enablement technology is a new area within Ingka Digital and we are currently looking for an Engineering Manager to lead a team building the capabilities needed for democratizing our data.
Data and information are one of the most important assets for Ingka and IKEA. While the data can be used to improve our business, the data can also have significant value beyond just the day-to-day insights of the retail and logistics business. With the capabilities we provide, our data consumers can explore and find datasets to enhance their analytics.
The team you will be leading is delivering several capabilities for data sharing to our digital products teams and to the wider Ingka, enabling a wide range of analytics use cases.
We are also enabling the discoverability of data via the Ingka Data Catalog as well as the value creation from data through our self-service platform for advanced analytics deployment.
The team is a core part of the digital foundation at IKEA and the services are crucial to run our business - in order to sell and deliver out fantastic furniture and home accessories to customers across the globe.
REQUIREMENTS
We think that you love the mix of team leadership and coaching, together with setting the strategic direction and managing stakeholders across the Ingka Digital organization in order to drive the area forward. We believe you have worked in the Data area before and that you are passionate about democratizing and leveraging the power of data. Our colleagues from different cultures and backgrounds and we believe that you also value the power of diversity.
You are a people centric leader who love to lead, coach, and support a high performing team and you are great at engaging and communicating with stakeholders with the IKEA culture and values at heart.
You know how to deliver software and devops engineering from ground up and have good knowledge of design and architecture concepts (e.g. microservices)
You are curios and can lead engineering teams in an environment of digital transformation and constant changes to technology

YOUR RESPONSIBILITIES
You will be working physically and/or virtually in fully empowered and agile teams. Together with the Service Manager, Engineers and fellow Engineering Managers you will create, maintain and promote the roadmap, ensure optimized service offering based on the latest technologies and drive a competitive advantage for our consumers.
You will proactively enable transformation of your services and always strive for services based on a high degree of automation and self-service
You will ensure recruitment, performance, competence and career development of your team

TOGETHER AS A TEAM
We’re a small team consisting of around 8 people, plus consultants. We are quite autonomous, self-organizing and self-sufficient in many ways, which means part of our daily work is to define how we get things done together. We are based in Helsingborg but a mix of local and remote work is not a problem.
We are passionate about collaboration and the IKEA value of togetherness where we all work together to set the direction of the team and to deliver the best possible outcome. Anyone on our team can come with ideas on things to work on and we believe in the test and learn approach.
We value development speed and data driven feedback a lot, we are responsible for the things we build throughout the whole life-cycle, which means operations is an important part of our work.
Finally a question that has absolutely nothing what so ever to do with this position: What would be the worst “buy one get one free” sale of all time?
QUESTIONS AND SUPPORT? LET'S CONNECT!
The role is based in Malmö and you will report to Hedvig Alling, service manager
For more information about the role, reach out to hiring manager Hedvig Alling at hedvig.alling2@ingka.ikea.com
If you have any questions about the recruitment process, please reach out to tech recruiter Therese Carlsson at therese.carlsson@ingka.com. During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
PLEASE NOTE
Due to GDPR we cant review any applications coming to us in other ways than trough our recruitment program.
Our primary concern since the outbreak of corona virus has been the health and safety of our co-workers and candidates. Because of this, we have adapted our recruiting processes to be fully digital.

Ansök nu

SENIOR UX DESIGN RESEARCHER - Customer Domain

Systemförvaltare
Läs mer Jul 26
It is a great time to be in Digital Experience Design at IKEA!
Guided by our motivation to create a better everyday life for the many people, we are driving human-centered-design into all areas of the organization to put the customer and coworker at the center of everything we do.
Our ambition is to create the best-in-class digital experience for customers and coworkers alike, constantly listening and learning from them, creating those experiences with them, iterating and improving in perpetuity. We do not exist without our customers and coworkers and believe that we report to them. Their feedback is our success and our failure.
We are growing across the entire Digital Experience Design organization and need experienced Design Researchers to help drive IKEA into the future
To succeed in the role, we see that you have experience in many of the following:
Choosing and applying from a wide variety of design and UX research methodologies, to arrive at actionable insights
Crafting detailed research findings into simple, easy to understand insights presentations to drive business
Leading human centered design research workshops and other co-creative methods
Contribute to building and initiating experience design research approaches from scratch
Driving collaboration and partnership with a variety of teams across IKEA to bring consumer insights, qualitative and quantitative research together into actionable insights.

YOUR RESPONSIBILITIES
As a Senior Experience Design Researcher at IKEA you will be executing a broad variety of experience design research to identify human behaviour, needs, and wants to inform the digital experience direction for billions of IKEA customers around the world.
You will conduct all aspects of Experience Design Research, from research design and methodology selection to crafting findings that guide and inform Experience Designers within your team.
TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda in order to enable IKEA to become the world´s leading multichannel home furnishing company.
We drive the development, provision and operation of our digital products and services using new and existing technology with agile delivery methods. At the same time, we provide a home for digital skills to both develop and extend technical, people and business skills needed to continuous development and growth.
Our team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration, and innovation.
QUESTIONS AND SUPPORT? LET'S CONNECT!
This role reports to the Head of Product UX, Customer and is located Amsterdam, Netherlands. Our organization has coworkers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia.
Please note that we don’t handle any applications on mail and in English only.
You might have some questions about the recruitment process and we are more than happy to answer those! Feel free to connect with the recruitment specialist James Goodwin - (james.goodwin@ingka.com)
During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!

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Principal Visual Designer, Customer

Systemförvaltare
Läs mer Jul 26
It is a great time to be in Digital Experience Design at IKEA!?
Guided by our motivation to create a better everyday life for the many people, we are driving human-centered-design into all areas of the organization to put the customer and coworker at the center of everything we do.
Our ambition is to create the best-in-class digital experience for customers and coworkers alike, constantly listening and learning from them, creating those experiences with them, iterating, and improving in perpetuity. We do not exist without our customers and coworkers and believe that we report to them. Their feedback is our success and our failure.
Our team is made up of passionate experts in all areas and levels of Digital Experience Design: Product UX Design, Strategic Experience Design, Data Experience Design, Experience Design Research, Emerging Tech Design, Digital Taxonomy, Content Strategy, Experience Writing, Optimization Writing, Inclusive Design, Design Systems, Motion Design, and Design Ops to hold us all together and keep us efficient.
We are growing the Digital Experience Design organization and need passionate?Product UX Designers?to help drive IKEA into the future!
WHAT YOU'LL BE DOING DAY TO DAY
The Principal UX Design role within the customer domain is an amazing opportunity to bring your significant design leadership experience to help achieve the IKEA vision of creating a better everyday life for the many people.
You will partner with other Design Leaders within the customer domain to:
Drive maturity, define processes, and lead the creation and delivery of world-class human-centered design solutions.
Designing concepts in prioritized initiatives, to deliver excellent and unique IKEA digital experiences across all areas of customer digital tools.
Bring our design vision and product strategy to life.
Ensure a high quality of deliverables within the Customer domain portfolio and provide design mentorship to support the development of senior and product UX designer’s craft.
Drive, lead and own brainstorming, design sprints, human-centered design workshops and other co-creative design methods to bring the UX and Design strategy to life, working with other teams within IKEA
You will promote the Domain Product UX Design vision to key stakeholders up to top management to create business-wide understanding
You will drive, lead and own brainstorming, design sprints, human-centred design workshops and other co-creative design methods to bring the UX and Design strategy to life, working with other teams within IKEA

To succeed in the role, we see that you have extensive experience in many of the following:
Implementing human-centred design methods in cross-functional teams.
Proven track record of advocating and demonstrating business value of design and design-based decisions.
Leading the development of all aspects of Digital Product UX Design including visual and interaction design implementation that works across multiple channels.
Ability to craft and communicate engaging, customer driven concepts to senior stakeholders and product teams.
Driving the development and competency of low and high-fidelity prototyping including best practices, new techniques, and technologies.
Supporting and encouraging our product UX designers in their collaboration with our “Skapa” design system team. Ensuring we are implementing and optimising the patterns and interactions we use to deliver the most value to our customers and co-workers.
Inspiring, motivating, and hands-on craft leadership of senior and product UX designers.
Setting experience design best practices while continually benchmarking against industry standards and emerging trends.
Utilising qualitative and quantitative insights to inform concepts and interaction design decisions.
Working collaboratively across agile, cross functional teams that include product, engineering, and data.

TOGETHER AS A TEAM
At Group Digital, we set the global digital agenda in order to enable IKEA to become the world´s leading multichannel home furnishing company.
We drive the development, provision and operation of our digital products and services using new and existing technology with agile delivery methods. At the same time, we provide a home for digital skills to both develop and extend technical, people and business skills needed to continuous development and growth.
Where our Digital Transformation is allowing us to create new ways we meet and interact with our customers and co-workers, our Digital Experience Design team is responsible for shaping what the future actually looks like. The team has a clear vision: to create everyday digital experiences for the many people through our human-centric methodologies that enable design, inspiration and innovation.
QUESTIONS AND SUPPORT? LET'S CONNECT!
This role reports to the Head of Product UX, Customer and is located Amsterdam, Netherlands. Our organization has coworkers in Amsterdam, Sweden, Madrid, Shanghai and Philadelphia.
Please note that we don’t handle any applications on mail and in English only.
You might have some questions about the recruitment process and we are more than happy to answer those! Feel free to connect with the recruitment specialist chloe.fineman@ingka.com
During the summer we screen candidates continuously and therefore the ad might close earlier if we find the right candidate, please apply as soon as possible!
Internal Titel - Product UX Design Leader

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