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Passion - you have it. For people, the EV revolution, our products, and align with our sustainable mission to improve the society we live in. Your passion is energetically fueled through the social exchange and by providing exceptional service.
Are you a student looking for practical experience that can be combined with your studies? Apply today!
Let us describe the challenge we offer
Polestar has a new take on automotive retail, unlike conventional car dealerships or showrooms, Polestar Spaces (https://about.polestar.com/spaces/) are carefully designed, unique retail environments. Our Spaces are centrally located, staffed with product (and service-) specialists, and echo's the design language of Polestar.
We are now opening our third (!) Space in Sweden, and are looking for service minded stars to be a part of the journey from the very beginning! This new space will be located in in Södertull, Malmö.
We are looking after several service-minded Polestars who will work part-time beside of your studies of other part time assignment. We expect you to be able to work approximately 20 %, flexible weekdays and weekends. You will have your own schedule, but we are looking for you who can be flexible and willing to step sometimes in at short notice to cover sick leave and periods of high activity in the Space. We also hope that we have the opportunity to offer you a full-time schedule in the summer and during other holidays.
In the role as a Space Specialist, you will together with the team make sure to consistently deliver an incredible educational, immersive, and exciting experience to all their current and future customers. The team constitute Polestar’s front line and are our brand advocates, supporting our mission by creating memorable experiences for their visitors.
What you'll do
The main purpose in this role is to make sure that visitors get support to learn about Polestar from the moment they walk into our Space. We want to deliver an unforgettable equally innovative customer experience, just as the cars themselves.
As a Polestar Specialist, you will introduce people to our Polestar cars and services. Turning curiosity into intense interest, you will build and maintain long-term business relationships with your customers. It´s your role to engage guests by answering their questions and providing a tailored experience based upon their specific interests and agenda.
Who you are
To be a great match we believe you love the interactions with all customers, as you are are curious, creative and enthusiastic. Your aim and focus is to always deliver an uncompromised, progressive and relevant customer experience in world class, together with your team of colleagues.
You are doer with strong communication skills; you communicate in a transparent and human-centric manner to maintain an open and trusting environment within your area of the business.
We also believe that you:
- Have experience from service and working with retail in a progressive and client-oriented environment
- Have an interest and a curiosity to change the car industry, and therefore we encourage applicants from different industries
- Are fluent in Swedish and preferably in English
- Are able to work evenings and weekends after a set schedule
This role will require a valid driver’s license, an acceptable safe driving record.
Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection and are looking for someone to start as soon as possible.