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Are you fluent in Finnish? Have you worked with customer service before and are ready for new challenges in the field? Then we have something for you! Our international client is rapidly growing and needs a passionate Customer Support Agent to their team in Malmö, Sweden.
About the position
- Conduct booked online meetings with consumers
- Follow the customer throughout their query from start to finish
- Manage administrative tasks
- Continuous skill development and opportunities to influence the position
- Actively work to facilitate cooperation between customer service and the rest of the organization and external partners
- Act supporting for the sales organization with quotation preparation and store exhibitions
- Working hours will be full-time and vary between Monday-Friday 7am-6pm
The goal is to have a familiar and inspiring company culture where the employees feel proud of their workplace. We are looking for a person who is prepared to take responsibility and who is willing to develop together with the company on a long-term.
- Have previous experience in customer service, preferably over the phone
- A good communicator and service-oriented in everything you do
- Want to build a long-term career in customer service
- Responsible and trustworthy
- Have a full high school diploma
You will mainly work towards the Finnish market but also other markets around the world, therefore you need to be fluent in English as well. It is also meritorious if you can speak Swedish.